WEBVTT
1
00:00:00.520 --> 00:00:02.960
Oh right, here we go this week from our studios
2
00:00:03.000 --> 00:00:05.160
in Los Angeles and Tampa. This is Green Tag Theme
3
00:00:05.200 --> 00:00:07.879
Park and thirty. I'm Philip. He is Scott Twinson of
4
00:00:07.879 --> 00:00:11.480
Scott switzon creat Development. On Green Tag, we look at
5
00:00:11.480 --> 00:00:14.599
the top news each week and discuss why it matters
6
00:00:14.640 --> 00:00:17.399
to industry professionals. And this week we're talking about how
7
00:00:17.440 --> 00:00:24.239
six Flags stole Christmas. That sounds so mean, Philip sounds well,
8
00:00:24.519 --> 00:00:26.719
I don't know. I'm sure there's some people that are
9
00:00:26.719 --> 00:00:27.519
pretty upset about it.
10
00:00:27.559 --> 00:00:30.399
But well, that's all right, that's all right. We so
11
00:00:30.519 --> 00:00:34.000
let's start down the long list. You know, the twelve
12
00:00:34.079 --> 00:00:38.600
days that they took back from Christmas. I yeah, right,
13
00:00:38.719 --> 00:00:40.280
we're a little bit more than twelve in some parts. Yeah,
14
00:00:40.320 --> 00:00:40.799
so exactly.
15
00:00:41.759 --> 00:00:44.439
This was a story that I'm not sure it really
16
00:00:44.479 --> 00:00:48.200
made national news because it is one of those things
17
00:00:48.200 --> 00:00:52.520
where six Flags has been canceling events across four parks,
18
00:00:53.759 --> 00:00:55.880
but different parks, and so I think the reason really
19
00:00:55.920 --> 00:00:58.359
didn't make national news is because it's spread out, and
20
00:00:58.439 --> 00:00:59.200
so we're going to.
21
00:00:59.119 --> 00:01:02.280
Tell me about impact regionally. It was impacting regionally, so
22
00:01:02.439 --> 00:01:05.480
it didn't make national news. However, this is an I
23
00:01:05.480 --> 00:01:09.239
guess we can say it international company now, so you
24
00:01:09.280 --> 00:01:11.480
know you got to kind of look at what the
25
00:01:11.480 --> 00:01:14.359
small stuff is doing. But I'm sorry I interrupted. Go ahead, and.
26
00:01:16.480 --> 00:01:20.799
We're going to be excerpting portions from Attractions magazine coverage,
27
00:01:20.840 --> 00:01:24.200
which pulled everything together and did kind of and did
28
00:01:24.200 --> 00:01:25.920
reach out for comments. So we're going to be pulling
29
00:01:25.959 --> 00:01:28.760
excerpts from Blake's work over there. But also, this is
30
00:01:28.799 --> 00:01:31.280
an article that was sent to both of us by
31
00:01:31.480 --> 00:01:35.959
multiple people specifically for us, and I think the lens
32
00:01:36.000 --> 00:01:38.840
for us to talk about it, I like best from
33
00:01:38.840 --> 00:01:41.640
Martin Pelicky, who sent it from in Park magazine. He
34
00:01:41.680 --> 00:01:43.920
sent it to me and basically he was asking us
35
00:01:43.959 --> 00:01:47.599
to discuss it where we always say that doing seasonal
36
00:01:47.640 --> 00:01:50.560
events and this type of thing is the best practice
37
00:01:50.640 --> 00:01:53.480
for theme parks. And here is six Flags who just
38
00:01:53.560 --> 00:01:56.560
talked about all of this great stuff on their investor
39
00:01:56.640 --> 00:01:59.719
day and now they're doing this and so is this
40
00:01:59.799 --> 00:02:01.959
going encounter to what we say or is it not
41
00:02:02.040 --> 00:02:04.120
going to counter? So I think that's a good lens.
42
00:02:04.400 --> 00:02:05.799
It's great lends. It's a great line.
43
00:02:05.959 --> 00:02:10.599
As always, Martin has good insight. It's about this items.
44
00:02:10.599 --> 00:02:15.039
But I'll give details first maybe and we can go
45
00:02:15.080 --> 00:02:20.319
through each one, but so none of them really said why.
46
00:02:20.919 --> 00:02:22.960
The only one that really had a quote was from
47
00:02:23.319 --> 00:02:28.479
Great Adventure, and so at Great Adventure they canceled Holiday
48
00:02:28.520 --> 00:02:31.520
in the Park and the quote is After much research
49
00:02:31.599 --> 00:02:34.319
and planning, we've made a strategic decision to focus on
50
00:02:34.360 --> 00:02:38.800
delivering exceptional guest experiences during our core operating season spring
51
00:02:38.800 --> 00:02:41.800
through fall. This shift allows us to concentrate our efforts
52
00:02:41.840 --> 00:02:44.039
and resources during the time when the majority of our
53
00:02:44.080 --> 00:02:48.360
guests visit Great Adventure, and weather conditions can more consistently
54
00:02:48.400 --> 00:02:52.360
support our goal to deliver an enjoyable and memorable visit
55
00:02:52.479 --> 00:02:54.280
for all that's Great Adventure.
56
00:02:54.360 --> 00:02:57.680
Stop there. We got to break this apart because that
57
00:02:57.800 --> 00:03:00.960
is the I'm sorry, I'm sorry. No, I don't normally
58
00:03:01.759 --> 00:03:06.080
get too wound up or too frustrated by this. That
59
00:03:06.199 --> 00:03:08.719
is so much malarchy that we're just gonna break it
60
00:03:08.759 --> 00:03:12.840
down sentence by sentence. Now it's the weather, Scott is
61
00:03:12.960 --> 00:03:14.960
I mean weather. Let's blame everything on the weather, and
62
00:03:15.000 --> 00:03:17.159
when they don't make their summer numbers, it's gonna be
63
00:03:17.159 --> 00:03:19.120
the weather's fault. But now it's the weather that the
64
00:03:19.159 --> 00:03:20.479
why they're getting rid of Christmas.
65
00:03:20.520 --> 00:03:23.199
So that's what we need we need a we need
66
00:03:23.240 --> 00:03:26.680
a sound effect. That is, every time a part blames
67
00:03:26.719 --> 00:03:31.400
something on weather, and we'll do a thunder and a thunderclap.
68
00:03:32.159 --> 00:03:34.199
I know this is a whole separate thing, and I
69
00:03:34.199 --> 00:03:36.680
don't want to, you know, but you know, the but
70
00:03:36.879 --> 00:03:39.759
no horror unleased in Chicago is going to be fine.
71
00:03:39.800 --> 00:03:41.319
The weather's not going to be an impact at all.
72
00:03:41.360 --> 00:03:44.680
But weather's impact everybody else. I don't know, Like, yeah,
73
00:03:44.719 --> 00:03:47.479
but it's it's so so the weather. The weather excuse
74
00:03:47.719 --> 00:03:51.919
number one. Even more importantly, we really want to focus
75
00:03:51.960 --> 00:03:54.560
on our core audience and the core times that people
76
00:03:54.560 --> 00:03:56.639
are there. So before you haven't been. Is that what
77
00:03:56.639 --> 00:03:59.080
you're saying is that you've been letting the vast majority
78
00:03:59.120 --> 00:04:03.879
of your operating out. This is shit, you know, really,
79
00:04:03.919 --> 00:04:06.960
people really think about what you're saying here.
80
00:04:07.520 --> 00:04:13.639
Yep, And this is one So the reason this is
81
00:04:13.680 --> 00:04:16.879
so triggering for me is because I have lived through this.
82
00:04:17.360 --> 00:04:20.160
I have lived through this in my career where it
83
00:04:20.279 --> 00:04:23.360
looks good on paper to say, let's stop doing these
84
00:04:23.519 --> 00:04:28.240
extra things, let's cut back on our seasonal activations, and
85
00:04:28.279 --> 00:04:31.639
what ends up happening is you end up losing money
86
00:04:31.720 --> 00:04:35.000
and they don't know how to replace it. So what
87
00:04:35.040 --> 00:04:36.800
you're going to do is you're not going to really
88
00:04:36.839 --> 00:04:38.600
save that much. What you're going to do is lose
89
00:04:38.680 --> 00:04:42.240
return visitation. What you're really going to do is lose
90
00:04:42.839 --> 00:04:47.360
the value of your season pass, all right. So, because
91
00:04:47.480 --> 00:04:50.319
let's face it, passports, even if it's a separate ticketed event,
92
00:04:50.879 --> 00:04:54.160
having a passport always gets a discount of some sort, always,
93
00:04:54.759 --> 00:04:58.319
and so it reduces the value of your season pass,
94
00:04:59.199 --> 00:05:02.000
all right. So that's an important thing to take into consideration.
95
00:05:02.399 --> 00:05:06.519
The amount that you're saving looks really good on paper.
96
00:05:06.959 --> 00:05:10.879
You can reduce your labor looks really good on paper.
97
00:05:11.519 --> 00:05:18.000
You can not invest in the strike, the storage, the
98
00:05:18.040 --> 00:05:23.600
reinstallation of your seasonal activation looks really good on paper.
99
00:05:24.360 --> 00:05:27.600
But what that translates into is fewer visits because guests
100
00:05:27.639 --> 00:05:29.879
don't come back, especially if you are a regional or
101
00:05:29.920 --> 00:05:35.639
a local park. Guess just decide, well, gosh, we won't
102
00:05:35.839 --> 00:05:38.600
normally we go normally we go to the park maybe
103
00:05:38.600 --> 00:05:40.959
twice over the summer, once for Halloween, once for Christmas.
104
00:05:41.879 --> 00:05:43.920
And when you say, okay, we're gonna cut Halloween, we're
105
00:05:43.920 --> 00:05:47.319
gonna cut Christmas. Okay, we'll go to the park twice
106
00:05:47.920 --> 00:05:51.680
instead of four times. That's fifty percent of your visitation. Now,
107
00:05:51.839 --> 00:05:55.720
these numbers are anecdotal, they are made up, but I
108
00:05:55.800 --> 00:06:02.519
have lived through this. I am hoping six flags. What
109
00:06:02.560 --> 00:06:05.240
this says to me is we're in trouble and we've
110
00:06:05.240 --> 00:06:08.800
got to make our stockholders really happy, really fast. So
111
00:06:08.839 --> 00:06:11.720
we're going to do something like get rid of Christmas
112
00:06:12.079 --> 00:06:15.079
or get rid of Halloween because it looks like a
113
00:06:15.199 --> 00:06:19.680
really big cut in the books. What's unfortunate is if
114
00:06:19.720 --> 00:06:23.800
this holds true as it has. Let's see, I've gone
115
00:06:23.800 --> 00:06:28.279
through this same challenge three times in my career, twice
116
00:06:28.319 --> 00:06:32.000
as a consultant and once as a actual member of
117
00:06:32.000 --> 00:06:38.800
a park, and it is going to backfire because what's
118
00:06:38.839 --> 00:06:41.199
going to end up happening is they will have such
119
00:06:42.079 --> 00:06:45.800
depending on how popular the Christmas events were, they will
120
00:06:45.839 --> 00:06:49.560
have such a backlash that they will have no other
121
00:06:49.639 --> 00:06:52.319
option but to try to bring back something, try to
122
00:06:52.399 --> 00:06:55.600
salvage some sort of Christmas. And because they weren't planning
123
00:06:55.639 --> 00:06:57.920
to do it from the get go, they're going to
124
00:06:58.000 --> 00:07:00.560
have to do it fast. And you know you've heard
125
00:07:00.600 --> 00:07:02.600
me say it a million times, make it fast, make
126
00:07:02.600 --> 00:07:04.759
it cheap, make it good. Well, guess what if you
127
00:07:04.800 --> 00:07:06.360
want it fast? And good. It ain't gonna be cheap
128
00:07:06.439 --> 00:07:08.000
and it's going to end up costing them more money
129
00:07:08.120 --> 00:07:10.040
than had they not canceled it to begin with. So
130
00:07:11.480 --> 00:07:13.279
I'm sorry, Philip, you may continue now.
131
00:07:13.959 --> 00:07:18.399
Well, something I was going to ask is where's that line?
132
00:07:19.000 --> 00:07:21.639
Because something we do talk about is.
133
00:07:23.560 --> 00:07:24.120
Kind of like.
134
00:07:25.959 --> 00:07:28.560
Knowing, I guess, looking at your assets and utilizing your
135
00:07:28.600 --> 00:07:31.040
assets and knowing when also to reinvest in, what to
136
00:07:31.040 --> 00:07:33.000
stop doing, and what to start doing, which is something
137
00:07:33.079 --> 00:07:35.480
you say all the time. But I think, like, where's
138
00:07:35.519 --> 00:07:38.279
the line in this? Because the only thing I was
139
00:07:38.319 --> 00:07:42.720
thinking about this is and again, I probably have more
140
00:07:42.759 --> 00:07:46.680
of the board mentality, so like Scott has the I'm
141
00:07:46.720 --> 00:07:49.000
in the entertainment team on the ground and I'm at
142
00:07:49.040 --> 00:07:51.600
the park because you've lived through it, and I'm more
143
00:07:51.639 --> 00:07:55.000
of the like executive suite, which is most of my experience.
144
00:07:55.319 --> 00:07:58.319
And so when I look at this, I could buy
145
00:07:58.360 --> 00:08:02.279
the argument only because of their operating calendar. If they
146
00:08:02.360 --> 00:08:06.959
usually close midway through November, they aren't even open until Thanksgiving,
147
00:08:07.600 --> 00:08:10.839
So how much time would they really have to monetize
148
00:08:11.240 --> 00:08:16.600
a Christmas holiday in the park experience? Because you're losing, well,
149
00:08:16.600 --> 00:08:20.120
you're losing, like I mean, all of December. I mean
150
00:08:20.160 --> 00:08:23.959
if you close halfway through November, which is their normal
151
00:08:24.160 --> 00:08:28.519
closing time period, is that enough time even to monetize.
152
00:08:28.600 --> 00:08:30.959
Well, we're not talking about not doing a Christmas event
153
00:08:30.959 --> 00:08:33.320
that they've never done. We're talking about canceling a Christmas
154
00:08:33.320 --> 00:08:36.039
event that they have done so and they've already marketed too.
155
00:08:36.159 --> 00:08:38.639
They've already marketed, they already have that information. They've already
156
00:08:38.679 --> 00:08:42.559
spent the marketing money. Yeah, they've already spent the marketing money.
157
00:08:42.679 --> 00:08:46.639
So what this And people will say, yes, but it'll
158
00:08:46.679 --> 00:08:48.639
be just cheaper not to open the park. Well, if
159
00:08:48.679 --> 00:08:52.480
your park is in such bad state that the best
160
00:08:52.480 --> 00:08:55.720
way for you to make money is to close, you
161
00:08:55.799 --> 00:08:59.559
got other problems. It's not that's true. It's not Christmas.
162
00:08:59.600 --> 00:09:02.240
And I would talk to you, Philip, as the C
163
00:09:02.360 --> 00:09:05.120
suite guy, and say, how are you gonna make up
164
00:09:05.120 --> 00:09:08.320
for the lost of visitation? Yep, because you are. You're
165
00:09:08.320 --> 00:09:11.879
gonna lose visitation. And there is not a single person
166
00:09:11.919 --> 00:09:17.759
out there who is gonna find any way to logically
167
00:09:17.759 --> 00:09:20.240
disagree with that. Oh no, people will come even if
168
00:09:20.240 --> 00:09:23.000
we don't have a Christmas event. No, they won't. Not
169
00:09:23.039 --> 00:09:25.480
if you're putting all your focus, as your statement says,
170
00:09:25.679 --> 00:09:27.840
putting all your focus on the summer and fall when
171
00:09:27.879 --> 00:09:31.200
the vast majority of your guests are coming. Well that, yes,
172
00:09:31.279 --> 00:09:34.440
that is true, but Christmas and Halloween is when they
173
00:09:34.440 --> 00:09:38.639
come back. So if you can survive on one visit
174
00:09:38.679 --> 00:09:43.799
from your guests per season, great, good choice.
175
00:09:44.039 --> 00:09:47.320
Well, I'm still trying to puzzle it out because if
176
00:09:47.360 --> 00:09:50.840
they normally, I don't know when their operating encounter. I
177
00:09:50.879 --> 00:09:52.840
looked it up and I don't think it's even been
178
00:09:52.919 --> 00:09:55.279
announced the or their closing data. I couldn't find it.
179
00:09:55.559 --> 00:09:59.200
But so I'm sure people are listening probably know. But
180
00:09:59.799 --> 00:10:03.720
my understanding is it closes mid to late November this
181
00:10:03.799 --> 00:10:07.159
park in particular, So if Halloween runs until November second
182
00:10:07.240 --> 00:10:11.919
or third, then it's like one or two weeks. So
183
00:10:12.080 --> 00:10:18.600
I think. So what you're saying is if basically no
184
00:10:18.639 --> 00:10:20.440
one's going to come during those weeks at all, it's
185
00:10:20.480 --> 00:10:22.440
going to just completely drop off because there's no reason
186
00:10:22.440 --> 00:10:25.039
to because there's no Christmas event for them to see.
187
00:10:25.320 --> 00:10:27.240
And if they had, if they had been able to
188
00:10:27.240 --> 00:10:29.960
stay open, you would have gotten one extra visit because
189
00:10:29.960 --> 00:10:32.639
people want to come and see Christmas before everything closes.
190
00:10:32.919 --> 00:10:34.960
So you're going to just completely those two weeks will
191
00:10:35.000 --> 00:10:35.960
be completely.
192
00:10:35.559 --> 00:10:39.960
Dead or whatever. Assuming that if they even open, that's
193
00:10:40.000 --> 00:10:42.519
the next question, are they even are they planning on
194
00:10:43.759 --> 00:10:46.200
just you know, like with seasonal parks, quite often they will,
195
00:10:46.240 --> 00:10:50.039
as you mentioned, they'll do a Halloween event, then close
196
00:10:50.120 --> 00:10:52.039
for a couple of weeks, reopen a Christmas event, and
197
00:10:52.080 --> 00:10:54.360
then close for the season. If they're just saying they're
198
00:10:54.399 --> 00:10:56.320
going to close at the end of their Halloween event,
199
00:10:56.759 --> 00:10:59.159
then where are they going to replace or where are
200
00:10:59.159 --> 00:11:01.600
they going to make up all of the attendants they're
201
00:11:01.600 --> 00:11:05.159
losing during the Christmas event. Now I don't have access
202
00:11:05.159 --> 00:11:07.759
to this data. So if the data is such that
203
00:11:07.840 --> 00:11:11.679
they were losing money I mean losing money hemorrhaging money
204
00:11:11.679 --> 00:11:15.440
on their Christmas event, then perhaps yes it is best
205
00:11:15.559 --> 00:11:18.759
to just not do it. But I don't think that's
206
00:11:18.759 --> 00:11:21.320
the case. Yeah, I think, but I don't think that's
207
00:11:21.360 --> 00:11:21.679
the case.
208
00:11:22.679 --> 00:11:28.399
Again, playing the sweet C suite role, I can pretty
209
00:11:28.440 --> 00:11:32.200
clearly see the argument of like that's probably had That
210
00:11:32.200 --> 00:11:34.639
probably actually was the argument. The probably argument was like
211
00:11:34.840 --> 00:11:36.840
why should we set up all this Christmas stuff when
212
00:11:36.879 --> 00:11:39.480
we're not even going to be opened through Christmas at
213
00:11:39.559 --> 00:11:42.320
this particular part. We should just shut it down and
214
00:11:42.399 --> 00:11:45.240
reallocate that budget to a different park that is going
215
00:11:45.240 --> 00:11:47.559
to be open for Christmas, and that way we can
216
00:11:47.679 --> 00:11:51.080
have a better return at a different property and encourage
217
00:11:51.080 --> 00:11:53.120
these people to drive to that place, or you know,
218
00:11:53.120 --> 00:11:54.440
if they really want to do at Christmas, we can
219
00:11:54.639 --> 00:11:56.639
drive to the near next nearest place and we'll put
220
00:11:56.799 --> 00:11:57.840
more money into that.
221
00:11:57.960 --> 00:11:59.200
So are you going to get it? Are you going
222
00:11:59.240 --> 00:12:01.799
to give them a discount with your season pass if
223
00:12:01.799 --> 00:12:05.919
they don't have the almighty Grand six Flag season pass? Yeah?
224
00:12:05.960 --> 00:12:08.039
So are you gonna give them a gas? Moneber?
225
00:12:08.759 --> 00:12:10.440
I remember what they said in this story, but I
226
00:12:10.480 --> 00:12:12.200
know in some of the other at some of the
227
00:12:12.200 --> 00:12:16.600
other parks they were allowing someone to take if they
228
00:12:16.600 --> 00:12:18.200
had a ticket already for the cancel thing, or if
229
00:12:18.200 --> 00:12:19.720
they have a season pass and they canceled the event,
230
00:12:19.759 --> 00:12:21.440
they're allowing them to go to a nearby thing. But
231
00:12:21.559 --> 00:12:23.799
your point about like then they have to drive and
232
00:12:23.840 --> 00:12:25.639
they still have to like pay for cat So it's
233
00:12:25.639 --> 00:12:27.039
not like it's free and family.
234
00:12:27.759 --> 00:12:29.679
Yeah, it's not a one for one swap here.
235
00:12:30.399 --> 00:12:34.080
Yes, yes, that's true. Yeah, so that's interesting. I'm sure
236
00:12:34.120 --> 00:12:36.440
that that kunt of argument. I'm not sure if it
237
00:12:36.519 --> 00:12:38.679
was made who knows, But like, that's the interesting I
238
00:12:38.720 --> 00:12:39.639
can I can tell you.
239
00:12:40.159 --> 00:12:42.519
It just looks really good because all they looked at was, oh,