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Okay, from our studios this week in Los Angeles and Tampa.
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This is green Tag Theme Park and thirty. I'm Philip
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from Ganto, Mighty and Controls, and I'm joined as always
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by my delightful co host Scott Swinson of Scott Swinson
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creat Development. Here on Green Tag, we look at the
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top news each week and we explain why it matters
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to industry professionals in the theme parks, the entertainment space,
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all those spaces. This week, we're going to talk a
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little bit about the one year anniversary of Epic and
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hopefully we'll get to a few other stories involving the
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Disney suit of about facial recognition and maybe what Disney
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is planning for their summer vacations.
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So yeah, so we will get started.
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I hope we both had our finish dispastos today, so
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hopefully we'll.
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Yeah, I'm trying, I'm trying.
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We're here, so let's start off. We'll start off with
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Universal and essentially what this was. This This story hit
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main media and industry media, So we'll talk about some
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of the takeaways, but not about the entire thing, because
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we're only focusing on the kind of the business side
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of things.
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So basically, the.
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Vice president and general manager of Universal, Epic University Universal,
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Jeff Polk. He sat down and he gave interviews to
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a small press cohort and each each one then kind
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of wrote an article. And the things we are focusing
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on are really just the business components and why they
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might matter. He mentioned a few things aside from the
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fan service stuff. He mentioned a few things that were interesting.
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He described the design as really different for Epic Universe
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versus at other parks, and he said it's kind of
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hub and spoke, but there's no wagon wheel to go
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around the outside, which is something I think you realize
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when you go is that there is a hubb and spoke,
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but there's no way to get between the lands. You
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have to go back to the central spoke and then
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go back out. You can't go around the outside. Basically,
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it sounds like they have plans for that. He also
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talked about the upgraded restaurants and the dining and how
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services are located throughout the different lands instead of instead
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of at the entrance and whatnot. It's also he didn't
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talk about this during the interview, but it was previously
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reported that they were testing an open hub concept that
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they had tested a few times for a corporate event,
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and that they're also testing facial recognition, which we will
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get to in.
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The next story.
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But essentially they were testing an event where you could
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basically people who were at the event could get access
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only to the central area there, the Celestial Park, and
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that they wouldn't have access inside. But in order to
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do that, of course, you have to be able to
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check tickets at each of the gates, so they're fermenting
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with different ways to do that.
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He didn't talk about. I'm adding that.
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As context only because he mentioned the Hubbins Folk thing,
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so what else He said, Epic Universe is both impacting
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but also existing within this organic movement, which is more intimacy,
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more immediate in immersion, more personal, attached to the experiences
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in front of you. Basically, they mentioned that they are
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considering future expansions but are currently focused on optimizing the
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existing guest experience, and he reiterated that it took the
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other parks, you know, thirty five years to fully develop,
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and it's going to be a long hole, a long
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time thing, and a lot.
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Of money in different projects.
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So those are the highlights, and he didn't talk about
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this either. But as a related note, they have started
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meeting greets with Captain Coco, and Universal describes catching Coco
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as a chocolate bear who has brought brought to life
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by the cosmic energy of Celestial Park. He and his
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best friend Maya of the Sky's Travel universe looking for
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treats for her shop. So these are kind of tangential
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stories that I'm pairing with it because it kind of
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fits with what he's talking where they notice that this
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chocolate bear that's in the Celestial area was popular, so
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they created it. They turned it into a character, and
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now they are bringing a character meet and greet into
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these areas, which I think is what he's talking about
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where they're building out experiences. But the way I took
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this basically is like my analysis here is I think
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that he's saying they need smaller experiences to soak up
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the crowds because there's only a few e tickets and
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everyone just stands in the line for those, so they
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can't really up attendance until they get the crowd thing
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figured out. And then that in the future you could
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see them charge potentially per portal, or you could see
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it where they turn the Celestial Park into city Walk
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and then kind of scan per portal. So I could
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see those as possible ways to further monetizeer further you know,
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spread out the crowd. But didn't we just didn't.
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We just talk about this on a show it was
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either last week or week before where we said, you know,
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the way this is set up is it could very easily,
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and I think we talked about it actually even right
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after it opened it the we all noticed, you know,
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it's like, yes, there's a B and dumb. We all
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noticed already that that it's maybe hub and spoke, but
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there is no wagon wheel around the outside. Yeah, I'll
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notice that. And we all saw it, and we all
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saw it for exactly what they may be doing with it.
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Who knows?
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To make it the You can either do one big
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experience and do everything, or you can do you know, smaller,
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smaller park experiences that only last part of the day
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and then you come back to your your central hub.
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I would guess that they would probably if they are
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going to go to that model, which you know, again
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this is just speculation, but if they are going to
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go to that model of Celestial Park becomes the city Walk,
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then each I'm guessing they would get the coaster into something.
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They would put the coaster into some some spoke somewhere.
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They may keep the they may keep the the carousel,
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they may keep that as part of that central hub.
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But yeah, who knows. But I think this all makes
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total sense. And the other thing that I'm seeing more
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and more is and and this park is very conducive
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to this, and it's you know, in its one year
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of operation. That is, when they do events, you don't
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have to rent out the whole park, and it is
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significantly more cost effective for them to be able to
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say you're renting out Isle of Burke or you're renting
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out Mario World or whatever, so they can they can
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focus their operation into those areas. Uh. And you know,
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I attended I attended the tea event during Iappa, which
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was just an Isle of Burke now i APPA celebrates
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was the whole park. But you can but you can
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also you know, do those little one offs where you
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you get you know, you have monsters, or you have gameplay,
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or you have you know, Potter or you know. And
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it's interesting because more and more people, and I've seen
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this recently, it's interesting that we're talking about this on
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the show. I've seen this recently that more and more
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people are posting photos and images from these kinds of
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corporate events which don't have the shoulder to shoulder massive crowds,
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which don't have the two and a half to three
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hour cues, and are saying, oh my gosh, I never
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thought I would be able to experience this park like this.
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It is so much more magical. And I said the
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same thing. I have only experienced. I've only experienced epic
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in special events. I've never been as a day guest
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and it was and I've only experienced it at night,
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which you know is another is another element. So there's
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no I don't I've never experienced the Oh my god,
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it's so hot, I feel like I'm going to melt
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and and sizzle in the pavement. I have never experienced
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the shoulder to shoulder crowds. So it's it's it's interesting
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to me that I've I have a very positive spin
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on the park because I've experienced it in a very
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specific way. Now maybe they're starting after a year, they're
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starting to recognize, well, wait a minute, this is this
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is the way we want this park to be experienced.
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So they may lean a little heavier, more heavily into that.
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I'm not sure American audiences are gonna are gonna go
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for that, because I think the standard has been set
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with multi land parks, and you know, you you have
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to you have to make it a full day, you
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have to do rope drop to rope drop to shut
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down rope dropped park clear. But it's it's interesting. I
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also think it's interesting that they're saying there's not any
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expansion planned, which we know that's not true. They've already
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filed They've already filed for expansions already, so you know,
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now maybe those files are just sitting there and they're
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not gonna do anything with them. I don't believe that,
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but you know they've already they've already plotted out lands
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for their expansions. And any park that says we have
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no plans for expansions are probably lying because there's always
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plans for expansion. In fact, parks are often built with
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plants or expansion in the in the actual original design,
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so that's that's just common practice. I think what they're
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trying to say here is I think this is a
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real focus back to we really care about our guest
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experience because they've been slammed for it throughout the year.
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It's just they've had their handslapped right and left. Going
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back to Isle of Burke, we're seeing more and more
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of the dinosaurs, I'm sorry, of the dragons. No, it's
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not Land of the Dinosaurs, Land of the dragons. More
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and more of the dragons and the one on one experiences.
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That's what we're seeing in the social media posts is
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the one on one stuff and it's not and it's
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not Toothless because everybody already has a bad taste in
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their mouth for having to wait too long to see Toothless. Now,
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I personally feel it's worth the weight because I think
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it's just magical. But that's that's my own opinion a
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guest with if I had if I had, you know,
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four year old twins and a seven year old, I
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probably wouldn't feel that way. So you know, I think
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I think it is very interesting. This this whole the thing,
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the story that interests me the most, honestly is the
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new Chocolate Bear. Yeah, because it is truly, it is
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truly integrating entertainment, character engagement with retail, merchandising, et cetera,
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et cetera, et cetera. And you know, if you've seen
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pictures of this bear, it is at best. The costume
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is okay, but it's nothing special. It's it doesn't seem
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to be of the same level. It almost seems to
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be something that the independent Chocolate tear came up with
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as opposed to the park as a whole. That may
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not be true. I don't know, but that's just kind
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of how it looks to me. But I am interested
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in the fact that they are. They are breaking through
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those walls that separate guest experience from merchandise and retail
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because again, they've seen it work. They've seen it work
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in Potter. They've seen it work in Potter every time
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they've incorporated Potter. I'm guessing they've seen it work in
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in Mario as well, because I see an awful lot
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of people wearing Mario stuff when they leave. But so,
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you know, it's interesting. I think they've I think they've
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learned quite a bit in the first year. I you know,
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I think they're really listening to what the guest comments are.
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Upgrades to restaurants and services inside instead instead of serve
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and services inside instead of just at the gate, you know,
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I think that is an attempt to make it so
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that they are listening to their guest comments of oh
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my god, I have to schlep all the way back
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to the front gate to get X, Y or Z. Yeah,
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it's a It is a unique park, I mean, just
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kind of summing up all this rambling. It is a
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unique park that has the opportunity to be operated in
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multiple ways. And I just don't think they know quite
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what that is yet, and after a year, I don't
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expect them to.
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Yeah, that's right, I will.
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I guess I wasn't there obviously, so I read a
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bunch of articles from about the same interview, and it's
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clear that they talk to each media person differently because
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they all wrote different angles.
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But I.
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And I've experienced it many times in both events that
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we were there, not the TA but the regular of
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event plus the I've been there as a day guest
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a few times. The experience is very uneven. And I
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know that they're getting blowback for that online as well.
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You know, it's very uneven because if you go in
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the summer during the day, it's a terrible experience, and
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if you go at night and you're just hanging out
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and you're not having to wait in lines or you
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have express or whatever. It's a very different experience. So
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it's a very uneven experience. I think what we all
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know though, is we've said this too. So there's just
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nothing in the Celestial Park. It's too it's just too big.
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It feels empty. I find the exiting the portals annoying
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because it just takes time to go back and forth,
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you know.
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You going back and forth and back and forth, and
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there's just so much walking in. There's so much dead
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space and just nothing there. But I think, however you
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want to frame.
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It, it's a I'm not sure that they that they
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originally intended for it to be like this.
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I would believe more.
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That they kind of some plans didn't materialize when they
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were getting into the end line finishing line for budgetary reasons,
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and so then we got we got what we got
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and now and then they get discuss feedback and now
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probably somebody had the idea to use their assets and pivot,
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and I think the pivots are smart. I actually think
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if they did bring the park and they made it
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more of a city walk type experience, I think that
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actually would help because it's so there's there's nothing there.
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It's and I think they don't need another ticket. I
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think they do need stuff to entertain people. They need entertainment.
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There's just they need entertainment.
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And what's what's.
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Interesting to me is, you know, everybody you've said it,
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I've heard you say it, I've heard multiple other people
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say it that Celestial Park is just a big empty nothing,
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a big flat nothing. But having been there only at night,
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I think it is incredibly visually appealing. I think there's
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a good backdrop. It's a beautiful backdrop, and it's lovely
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to walk through, and the lighting is amazing and the
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but you know, for someone who's looking for something to
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specifically quote unquote, do not just experience the images that
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I've seen during the day. I totally understand why people
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say that during the day, because it's sort of like, wait,
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are we in the parking lot because it's this big
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concrete expanse.
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Yep, yeah, And I think that's exactly it, where it's
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a good backdrop, like you're saying, it's it's nice to
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throw and walk around. So if you were to take
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that and then I I don't know however, they're gonna sit,
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you know, city bring in vendors or bring in some store,
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or make it more of like a little mall experience
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with an X like Disney Springs with an excellent backdrop.
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So you have an excellent backdrop that's really nice, and
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then you had some activities for people to do. I
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think that's a good pivot, you know, if if clearly
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it didn't turn for whatever reason. I don't believe this
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was what they intended originally, and it's probably a budget
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scaling issue. And then they're here and now you have
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this big empty space. So but it's a great backdrop.
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And whether they use it for events or they use
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it for at invendors or make it a city walk
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or whatever, I think it's a fun place at night
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to walk around.
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It's literally a park that is gorgeous, you know.
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But one of those one of the one of the
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the expansions that they have already filed for is a
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CityWalk style thing outside of.
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You know.
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And and again I'm not sharing any insider information. I
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don't work on the project. I don't know anything about it,
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but I do know that this has been planned and
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so it's and it's it's clearly obvious that it has
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been planned, because it takes you forever to get from
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a parking lot from the parking lot to the entrance
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of the park itself. But but it's yeah, it's it's
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very spread out with the intent that obviously they're going
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to fill it in with something. Well, it's the real
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estate's too expensive not to do something with.
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That's right, that's right.
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I think he did mention that as well, where he says, basically,
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they have an roughly equivalent amount of space in the
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epic area than they do with all the other parks together,
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you know, and it's kind of like you got, it's
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a lot of space. So I didn't take from it
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they weren't planning, and I took that exactly what he
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says that they're they're considering the expansions, but they're currently
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focused on optimizing, and.
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I think that's.
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I think that's probably the best thing to do, because
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when when you look at what is the easiest path,
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I think to more revenue to pay the park off,
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I think the easiest path is make the park more
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efficient so that more people can go there and spend
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money then versus like, let's build more things, and how
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you do that, Well, why do we need to build
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a city walk outside of it?
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Now?
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Why don't we just start the city walk experience inside
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and then slowly increase our capacity to hold people through entertainment,
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which is cheaper than building another expansions, or to do
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that first so that we can hold more people and
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make more money.
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I think that's solide.
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I think if that's the way you're going to scale it,
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I mean, I think the other thing to take into
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consideration is and I don't think many people even think
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about this or even notice it, but all the other
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Universal parks, you know, they say they have significantly more
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landed epic, which is true. But even when you look
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at the other Universal parks, they feel small because there's
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a giant lagoon in the middle of them.
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Yeah, both of it's true, that's true.
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So you have you know, you you have this instead
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of a carousel, you have a giant water feature. Now
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you can argue and say, yes, but there are fountains here,
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and yeah, but it's not a lagoon, it's not a
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body of water. It is clearly a fountain or fountains,
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a fountain pool. So even even that creates a sense
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of cooling. Even that creates a sense of excitement because
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you can look across the lagoon and see what's you know,
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see the land that you can't you can't get to
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in a straight path because you know, the other parks
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are the opposite of Hubbins poke the you know the
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other the other parks are a big circle yep, basically
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more or less yep. So it's it's interesting because it's
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it's less like the other Universal parks in Florida. So
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it's harder to train your audience to be to be
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comfortable with that. And so yeah, I agree with you.
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I think it is I think it is important, and
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I understand your point of view when you say the
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thing is he downplays He did not say we're not
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going to expand, but he downplays that he did. That's right,
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And I think that, at least from the information that
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I've seen, he seems to be downplaying the fact that, oh,
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we don't need more, We've got plenty. What we need
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is to really focus on No, you need more. I
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think I think it needs more. I mean you said
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that the first time you went. I know people who
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were involved with the program and with the project during
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its construction, and the first comment I heard from almost
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almost all of them was I'm just afraid there's not
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enough to do to make it so that you know,
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you can you can have a family there the whole day.
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Well, I guess what I'm saying is I agree with
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that one hundred percent. There isn't enough to do. But
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I think that it's easier to add in entertainment and
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stuff like this Cocoa bear, meeting, greed and whatever, things
380
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like that than it is to like, let's build another building.
381
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I'm like, no, you you're a building.
382
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More Yeah you.
383
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Need Yeah, you need more dragons.
384
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We need more drags, like more drag, like always like
385
00:20:01.480 --> 00:20:02.960
more fog, you know you kind of use.
386
00:20:03.079 --> 00:20:06.720
We need more calbal. Yeah, we need more dragons.
387
00:20:06.720 --> 00:20:09.680
Have more dragons. We need more meeting greets we need And.
388
00:20:09.640 --> 00:20:14.839
I think entertainment, if they can, if they could, I
389
00:20:14.839 --> 00:20:17.440
think another problem, and I think this is psychological. Really,
390
00:20:17.519 --> 00:20:19.799
I think another problem they have is all of the
391
00:20:19.839 --> 00:20:25.279
portals lead to places that are so ip rich. They're
392
00:20:25.319 --> 00:20:28.960
so story rich. There's so there's so many layers and
393
00:20:29.039 --> 00:20:31.720
so many developed stories in all of those portals, every
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single one of them, but Celestial Park has virtually no
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00:20:38.519 --> 00:20:42.680
layered storytelling. It's and I think that's why people find
396
00:20:42.720 --> 00:20:46.920
it big and empty, because there's no there's no story,
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00:20:47.480 --> 00:20:50.319
you know. For example, walking through Aileberg, which I think
398
00:20:50.400 --> 00:20:54.000
is is I think my favorite theming in the park,
399
00:20:55.359 --> 00:21:00.640
followed closely by by Potter, but just just walking around
400
00:21:00.640 --> 00:21:04.400
that loop is far more interesting to me than walking
401
00:21:04.400 --> 00:21:09.200
around the carousel in Celestial Park. Celestial Park is a
402
00:21:09.279 --> 00:21:12.720
transition space that is too big from one ip to
403
00:21:12.720 --> 00:21:16.680
the next yep, And I think they need to continue,
404
00:21:17.079 --> 00:21:23.160
you know, adding things like Captain Coco, and I think
405
00:21:23.200 --> 00:21:29.279
that's you know, I'm not I'm personally not impressed with
406
00:21:29.319 --> 00:21:32.240
the activation of it, but I think the idea of
407
00:21:32.279 --> 00:21:34.799
it is probably good because you're again building layers of
408
00:21:34.880 --> 00:21:40.680
story in this gigantic transitional area so that people don't
409
00:21:40.720 --> 00:21:42.720
feel as though, well, there's nothing going on here.
410
00:21:43.000 --> 00:21:43.200
You know.
411
00:21:43.279 --> 00:21:44.759
I know what's going on in Isle of Burke, I
412
00:21:44.759 --> 00:21:47.200
know what's going on in Monsters, I know what's going
413
00:21:47.240 --> 00:21:50.519
on in all these other areas. I have that emotional connection,
414
00:21:50.599 --> 00:21:52.640
I know what that story is, I know the world
415
00:21:52.720 --> 00:21:55.039
we're walking into, and then we come out into Celestial
416
00:21:55.079 --> 00:22:01.680
Park and it's pretty yep. Yeah, so I think that's
417
00:22:01.680 --> 00:22:03.759
why it seems so dull personally.
418
00:22:03.839 --> 00:22:07.160
I agree. I okay, let's move on.
419
00:22:07.720 --> 00:22:12.279
Let's talk about the Disney suit, which is a little
420
00:22:12.279 --> 00:22:14.759
bit related. Just because of the ideas.
421
00:22:14.440 --> 00:22:17.160
Like giving your facial recognition to get into portals.
422
00:22:17.160 --> 00:22:20.440
This could that's right, that's right, that's right. So I
423
00:22:20.480 --> 00:22:21.759
wonder how this is going to turn out.
424
00:22:22.920 --> 00:22:26.559
Yeah, So just to clarify, this has not been confirmed
425
00:22:26.799 --> 00:22:27.880
at all by Universal.
426
00:22:28.079 --> 00:22:30.799
They just a lot of people have been talking about
427
00:22:30.839 --> 00:22:32.480
it just because of this whole conversation.
428
00:22:32.599 --> 00:22:35.519
But uh, Universal didn't address this at all in this
429
00:22:35.680 --> 00:22:37.839
any of these meetings, or they haven't talked about officially,
430
00:22:37.880 --> 00:22:38.559
but they.
431
00:22:38.400 --> 00:22:39.240
Did do that event.
432
00:22:39.400 --> 00:22:41.400
And what I think, what we are saying is it
433
00:22:41.440 --> 00:22:44.960
would make sense to try something like this because Leicstow
434
00:22:44.960 --> 00:22:47.200
Park is so empty, and also because, like Scott said,
435
00:22:48.119 --> 00:22:51.599
it's so beautiful at night, but they're not. That's that's
436
00:22:51.640 --> 00:22:54.359
like a short window, you know, of the full party.
437
00:22:54.559 --> 00:22:56.720
It's pre lights with no storytelling. That's what it boils
438
00:22:56.720 --> 00:22:57.079
down to.
439
00:22:57.640 --> 00:22:59.400
Right, And so if you could use that as a backdrop,
440
00:22:59.480 --> 00:23:01.680
or you could let people into that area to hang out,
441
00:23:02.039 --> 00:23:04.319
make it like an actual park or whatever, then that
442
00:23:04.640 --> 00:23:07.119
could activate that space more and give it more energy.
443
00:23:07.720 --> 00:23:09.559
But in order to do that, you would need to
444
00:23:12.279 --> 00:23:14.920
find a way to check tickets at each portal. And
445
00:23:14.960 --> 00:23:17.039
they have been sort of beta testing this, but they
446
00:23:17.039 --> 00:23:19.920
haven't made in official announcements. So that's how it relates
447
00:23:19.920 --> 00:23:23.039
to the next story. The next story is about Disney
448
00:23:23.200 --> 00:23:27.200
that is being sued for facial recognition at Disneyland. I'm
449
00:23:27.200 --> 00:23:29.440
going to read here excerpts from the Hollywood Reporter, which
450
00:23:29.440 --> 00:23:33.559
did probably the best job covering this of anybody. They said,
451
00:23:34.319 --> 00:23:37.319
Disney has been sued for deploying facial recognition technology at
452
00:23:37.319 --> 00:23:41.759
park entrances to verify tickets. A class action Access at coccuses.
453
00:23:42.119 --> 00:23:46.119
A class action accuses the entertainment giant of violating privacy, competition,
454
00:23:46.160 --> 00:23:49.599
and consumer protection laws by implementing the technology at Disneyland,
455
00:23:49.880 --> 00:23:53.000
where photographs of guest faces are taken and compared with
456
00:23:53.119 --> 00:23:55.960
images when they first use their ticket or annual pass.
457
00:23:56.240 --> 00:23:58.880
The company does not adequately disclose so this is a
458
00:23:58.920 --> 00:23:59.839
quote from the suit.
459
00:24:00.200 --> 00:24:02.920
I'm quoting from the story. So the company does.
460
00:24:02.759 --> 00:24:07.559
Not adequately disclose the use of their biometric collection. So consumers,
461
00:24:08.039 --> 00:24:11.079
which almost always include children, have no idea that Disney
462
00:24:11.119 --> 00:24:13.960
is collecting this highly sensitive data, reads the complaint filed
463
00:24:13.960 --> 00:24:17.839
in California Schedule Court on Friday. The journalists for this
464
00:24:17.920 --> 00:24:22.880
story made a very apt connection to how sports stadiums
465
00:24:22.920 --> 00:24:26.359
have been relying on this type of technology is streamline
466
00:24:26.400 --> 00:24:30.279
people and reminding us all about the Madison Square Garden
467
00:24:30.359 --> 00:24:33.200
using it to ban entry for enemies of its owner
468
00:24:33.279 --> 00:24:35.480
James Stolin, which I've which was big stories back in
469
00:24:35.519 --> 00:24:37.440
the day as well, where you know the sports arenas
470
00:24:37.480 --> 00:24:38.839
are using it and then they also can use it
471
00:24:38.839 --> 00:24:43.559
as a security precaution to identify stockwers or also to
472
00:24:44.039 --> 00:24:48.119
ban people. So the lawsuit alleges that Disney doesn't properly
473
00:24:48.160 --> 00:24:51.240
disclose to guess it collects the data, and the complaint
474
00:24:51.359 --> 00:24:54.599
says guests should be able to expressly opt into this
475
00:24:54.640 --> 00:24:58.759
type of sensitive facial recognition technology with written consent. The
476
00:24:58.759 --> 00:25:01.720
onus of privacy right be on the victim and that's
477
00:25:01.759 --> 00:25:04.960
the that's the lawyer. Given how sensitive facial recognition data is,
478
00:25:05.000 --> 00:25:08.960
explicit written consent should be required. I okay, anyway, sorry,
479
00:25:08.960 --> 00:25:11.400
we're gonna stop reading because I just that's the gist
480
00:25:11.480 --> 00:25:14.079
of it. Disneyland is my home park. I can tell
481
00:25:14.119 --> 00:25:19.359
you from my experience how this works, and it's not
482
00:25:19.440 --> 00:25:23.440
like this is a completely unknown okay, you there are
483
00:25:23.519 --> 00:25:28.720
new ticket entry stations and basically it there's a big
484
00:25:28.799 --> 00:25:33.119
sign over each entry line. Uh, just kind of like
485
00:25:33.119 --> 00:25:34.599
at the airport if you've ever been to the if
486
00:25:34.599 --> 00:25:36.960
you've been to the airport recently, and there's the cantact
487
00:25:36.960 --> 00:25:40.200
lists that you know, and there's a little sign that's
488
00:25:40.240 --> 00:25:41.960
like this one is this one? That's what it is
489
00:25:42.079 --> 00:25:44.799
like at the Disneyland. There's a sign above each one
490
00:25:45.319 --> 00:25:47.640
and it says which ones use your face and which
491
00:25:47.640 --> 00:25:49.880
ones do not. And so the ones that do not
492
00:25:49.960 --> 00:25:51.839
use your face are the old school ones where you
493
00:25:51.880 --> 00:25:54.720
scan the badge and then the human looks at your
494
00:25:55.359 --> 00:25:57.680
the face of your of your annual past, and they
495
00:25:57.680 --> 00:25:59.720
compare it to your actual face and they say great.
496
00:26:00.000 --> 00:26:03.359
If you go to the automated ones, the computer does
497
00:26:03.480 --> 00:26:07.119
that step and there's still an agent there. They just
498
00:26:07.200 --> 00:26:10.960
the agent can just manage multiple because it's mostly automated.
499
00:26:11.000 --> 00:26:13.559
They're just there to watch. But basically when you walk
500
00:26:13.640 --> 00:26:16.200
up to the automated one, it's just like at the airport.
501
00:26:16.680 --> 00:26:17.440
There's a little like.
502
00:26:17.440 --> 00:26:20.319
Outline and you walk into the outline and then it
503
00:26:20.359 --> 00:26:22.799
does a little magic thing and it scans it and
504
00:26:22.839 --> 00:26:26.519
then it compares the picture it just took to the
505
00:26:26.599 --> 00:26:29.440
file of your annual pass or your part ticket, and
506
00:26:29.480 --> 00:26:33.279
then it gives you a green hopefully, and then you
507
00:26:34.000 --> 00:26:36.559
proceed in and the little automated gates is open. So
508
00:26:36.559 --> 00:26:39.640
it's literally just like you would do for any sort
509
00:26:39.759 --> 00:26:45.480
of airport, you know, the the passport gates, any of
510
00:26:45.519 --> 00:26:47.240
these types of things or whatever. So it's the same
511
00:26:47.319 --> 00:26:50.599
exact feeling. So I think that this lawsuit is ridiculous.51200:26:51.839 --> 00:26:54.119
I'm sure that their people are going to disagree with me,51300:26:54.119 --> 00:26:56.759
but I think it's ridiculous because this is a private company.51400:26:57.160 --> 00:26:58.880
It's the same type of technology we see a lot51500:26:58.920 --> 00:27:01.519
of other places. But I'm sure that you probably gave51600:27:01.519 --> 00:27:04.440
written consent when you purchased the park ticket, like sorry, sorry,51700:27:04.480 --> 00:27:07.200
not sorry, but that's you know, usually you're buying into51800:27:07.240 --> 00:27:09.960
that and you can go for a non version. There's51900:27:09.960 --> 00:27:11.640
a big sign, so do you look at the sign52000:27:11.920 --> 00:27:15.759
if that really bothers you. And also I know, I'm52100:27:15.759 --> 00:27:18.319
not sure why there's that much of a concern, Like52200:27:18.359 --> 00:27:22.680
it's it's just comparing your faith to the picture that52300:27:22.720 --> 00:27:25.039
you have to give them anyway, So like you have52400:27:25.039 --> 00:27:27.039
to give them the picture regardless. We've always done that52500:27:27.200 --> 00:27:30.359
for decades, so it's really just the comparing it to52600:27:30.440 --> 00:27:33.400
the current and I don't see how that's a problem. Also,52700:27:33.440 --> 00:27:36.319
because anywhere you walk right now, people are scanning your52800:27:36.359 --> 00:27:39.440
face for any hundreds of reasons. People are wearing metaglasses,52900:27:39.480 --> 00:27:40.200
people or whatever.53000:27:40.279 --> 00:27:40.559
I mean.53100:27:41.079 --> 00:27:44.920
I think that this is one of the few instances53200:27:44.960 --> 00:27:49.160
in which it is worth the amount of time that53300:27:49.240 --> 00:27:51.799
it saves and how much it gets people in and53400:27:51.839 --> 00:27:54.480
through parks faster well.53500:27:54.599 --> 00:27:56.839
And I hate to sell like the conspiracy theorists, but53600:27:56.880 --> 00:27:59.400
as with everything Disney, what it says it is on53700:27:59.440 --> 00:28:02.960
the surface is rarely what it really is. So if53800:28:03.000 --> 00:28:06.400
I were going to extrapolate, it's not about getting you53900:28:06.400 --> 00:28:08.559
through the turnstile quicker. It's about being able to track54000:28:08.559 --> 00:28:11.920
your your movement throughout the park. So once they identify54100:28:12.160 --> 00:28:15.519
the biometrics of your face, they then throughout the rest54200:28:15.559 --> 00:28:17.720
of the park. If all they have to do is54300:28:17.759 --> 00:28:20.319
have cameras up that have the same technology and they54400:28:20.319 --> 00:28:22.920
can track exactly where you go, they can target things.54500:28:23.000 --> 00:28:25.240
This is the same idea as the Magic band. It's54600:28:25.279 --> 00:28:28.440
exactly the same idea as the Magic band. And split54700:28:28.480 --> 00:28:30.400
out a magic band and it does it with your face.54800:28:31.880 --> 00:28:34.160
So space stadiums in a way, because space stadiums are54900:28:34.240 --> 00:28:35.519
using it for security as well.55000:28:35.440 --> 00:28:40.359
As Absolutely there's the party. The Party Street here in Tampa,55100:28:41.680 --> 00:28:44.119
Ebor City has it on the on the main drag.55200:28:44.440 --> 00:28:47.160
It tells you point blank, if you are on this street,55300:28:47.640 --> 00:28:50.680
you are being you are being identified biometrically with a55400:28:50.720 --> 00:28:51.240
facial skin.55500:28:51.880 --> 00:28:52.079
Yep.55600:28:52.440 --> 00:28:55.400
So it is something that is happening all over the place.55700:28:56.599 --> 00:29:00.400
The only issue that I can see, well, first of all,55800:29:00.440 --> 00:29:02.319
let me let me let me start by saying I55900:29:02.319 --> 00:29:03.759
agree with you one hundred percent, Philip. I think this56000:29:03.839 --> 00:29:08.960
is a ridiculous lawsuit. But the only the only caveat56100:29:09.079 --> 00:29:12.400
I give to that statement is it is children. They56200:29:12.440 --> 00:29:17.119
are including children there and with the way you know,56300:29:17.680 --> 00:29:20.319
we have to assume that Disney is not nefarious in56400:29:20.359 --> 00:29:23.480
any way, shape or form, but we can't necessarily say56500:29:23.519 --> 00:29:26.119
that everyone who works for Disney is not nefarious in56600:29:26.119 --> 00:29:29.960
some shape or form. So I'm that's the only place56700:29:30.000 --> 00:29:32.599
I can see some concern. But truth be told to56800:29:32.680 --> 00:29:35.640
your point for grown ups, for adults get used to it.56900:29:35.680 --> 00:29:37.759
I mean, we open our phones just by looking at it.57000:29:38.160 --> 00:29:40.920
So that's right, and that's and that captures the same57100:29:40.960 --> 00:29:46.960
amount of of biometric data in a facial scan, and57200:29:47.000 --> 00:29:49.119
who knows where that goes. You know, they claim that57300:29:49.200 --> 00:29:51.599
it only stays on the phone, but I I can't.57400:29:52.119 --> 00:29:54.880
I can either confirm or deny that I don't know well.57500:29:54.920 --> 00:29:56.759
And I also the I know we're right on time.57600:29:56.839 --> 00:29:58.440
Last thing I want to point out is this is57700:29:58.839 --> 00:30:00.960
more than norm actually in a their countries as well.57800:30:01.119 --> 00:30:04.680
I mean this is you know China, there are cameras57900:30:04.720 --> 00:30:07.279
literally watching literally everything, like.58000:30:07.279 --> 00:30:08.799
That's why there's so low crime.58100:30:09.200 --> 00:30:11.599
You know, in the Middle East, just got you're familiar58200:30:11.599 --> 00:30:13.279
with the Lase area, It's very similar there.58300:30:13.559 --> 00:30:15.519
A w W is exactly the same way. Dubuy is58400:30:15.559 --> 00:30:17.680
the same way. And that's why their crime rate is58500:30:17.680 --> 00:30:20.599
so incredibly low. That's why they have That's why people58600:30:20.640 --> 00:30:24.319
just get speeding tickets in the mail. They don't get58700:30:24.319 --> 00:30:26.640
pulled over, they just get it sent to them with58800:30:27.200 --> 00:30:30.880
an image of them speeding. It's like, here's the proof,58900:30:31.000 --> 00:30:31.640
here's the ticket.59000:30:31.720 --> 00:30:32.079
Pay it.59100:30:33.240 --> 00:30:36.039
And I just think that the private companies are allowed59200:30:36.039 --> 00:30:37.759
to kind of do you know what they want. That's59300:30:37.759 --> 00:30:39.519
why they're privately you know, some of these are different59400:30:39.559 --> 00:30:41.680
because we're talking that that safety stuff and security is59500:30:41.680 --> 00:30:44.119
a government and this is a private so it's it is.59600:30:44.160 --> 00:30:46.519
I recognize it's different, but I guess I'm private companies59700:30:46.519 --> 00:30:49.160
are allowed to do it. And I'm sure that some59800:30:49.319 --> 00:30:52.039
verbiage is in the ticket that you when you agree59900:30:52.039 --> 00:30:53.039
to the terms to buy the ticket.60000:30:53.119 --> 00:30:54.240
I'm sure something's in there.60100:30:55.160 --> 00:30:57.200
Sure, I'm sure that you know. This is a class60200:30:57.200 --> 00:30:59.279
action suit lawyer who's going, Hey, I can make some60300:30:59.359 --> 00:31:01.319
I can make some buck off of this, and I60400:31:01.359 --> 00:31:03.279
can get Disney to change I can get Disney if60500:31:03.279 --> 00:31:07.119
nothing else, I can get Disney to change their to60600:31:07.519 --> 00:31:09.480
make there whatever it is that you sign when you60700:31:09.519 --> 00:31:11.720
buy the ticket, or agree to when you buy the ticket.60800:31:11.880 --> 00:31:13.839
By clicking this, you agree to X, Y and Z,60900:31:14.920 --> 00:31:16.920
and that's going to be a great feather in their61000:31:16.960 --> 00:31:19.400
cap and they'll make more money. As a hotshot lawyer.61100:31:19.440 --> 00:31:19.880
I don't know.61200:31:20.680 --> 00:31:23.160
It's it's much ado about nothing, in my opinion, because61300:31:23.240 --> 00:31:27.160
much of this already exists. And I will say that61400:31:27.200 --> 00:31:29.559
it probably would not this lawsuit would not happen in61500:31:29.559 --> 00:31:31.160
other countries, and I doubt that it would even happen61600:31:31.200 --> 00:31:34.319
in Florida, but it would definitely happen in California, because again,61700:31:34.480 --> 00:31:40.200
California is always human rights first and so, which is61800:31:40.240 --> 00:31:44.079
not necessarily a bad thing, but it is. It's a61900:31:44.160 --> 00:31:48.559
unique situation that, when you really break it down, has62000:31:48.680 --> 00:31:52.440
very little to do with much of anything. But hopefully62100:31:52.759 --> 00:31:55.359
you know in starting these kinds of conversations, you can62200:31:55.400 --> 00:31:57.680
have these conversations and continue them after the show is over,62300:31:57.720 --> 00:32:00.640
because guess what, This show is over, so we're done62400:32:00.640 --> 00:32:03.279
with what we have to talk about for this week.62500:32:03.799 --> 00:32:06.200
Thank you again for being a listener or a viewer62600:32:06.519 --> 00:32:09.960
and on behalf of My Charming co host Philip Bernandez62700:32:10.079 --> 00:32:12.920
with Gantam Lighting and Control of Myself, Scott Swinson with62800:32:13.160 --> 00:32:16.119
Scott Swenson Creative Development. This is Green Tag Theme Park62900:32:16.119 --> 00:32:18.799
in thirty and guess what We'll see you next week,
