May 5, 2024
Super Nintendo World at EPIC Universe, and Universal's Earnings
Universal released details about SUPER NINTENDO WORLD coming to EPIC Universe in 2025 while earnings at Universal Parks slipped during the past quarter. Elsewhere, Six Flags explained how AI will roll out in its properties, and Airbnb recreated the house from UP.
Universal released details about SUPER NINTENDO WORLD coming to EPIC Universe in 2025, while earnings at Universal Parks slipped during the past quarter. Elsewhere, Six Flags explained how AI will roll out in its properties, and Airbnb recreated the house from UP.
STORIES:
- Universal Orlando Resort Unveils Exciting New Details About Its Most Colorful And Interactive Experience Yet – SUPER NINTENDO WORLD – Coming To Universal Epic Universe In 2025
- Earnings slip at Universal's theme parks to start the year
- Six Flags bets on AI, tech to improve guest experience
- 2024 Summer Release: Airbnb introduces Icons—extraordinary experiences from the world’s greatest icons
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From our studios, this time in
Ohio, Cleveland and Tampa. This is
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Green Tag Theme Parking thirty. I'm
Philip, but I'm joined as always by
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my WONDERFOCA host Scott Swinson of Scott
Swenson Creative Development. The big news this
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week, of course, is that
Universal Orlando unveiled the some details for Superintendo
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World which is coming to Epic Universe. We don't want to talk too much
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about this because if, of course
listeners to the show, you I'm sure
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most of you, probably all of
you have been to one of the Superintendo
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worlds World's already, so you are
aware of what this is. Okay,
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you haven't, Scott, Are you
serious? You haven't been to any of
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them? I haven't any of them. Nope, Nope, nope. I'm
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sorry this because time maybe me sound
like a total journal I'm too busy to
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play in theme park so i just
walk in them. But I know I
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have not. I have not.
I've I've studied them. I've seen exactly
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how they you know what's going on, but uh, I'm it's also a
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brand that is that I'm a little
too old for to be completely honest.
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H does not does not strike the
home court with me that it does with
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some other people. But at the
same time, I'm very excited to see
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that it's coming and i know that
it's going to be a huge element for
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driving attendance at Epic Universe. Okay, So I'm still reeling from that from
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that that you've never been there yet, Okay, Okay, Right, So
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I will say the thing to me
about this land and from from the press
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release here we have everything that we've
seen before, which is Bowser's Challenge,
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Yoshi's Adventure, the Tostal Cafe,
the Yoshi Snack Island, and Turbo Boost
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Treats, One Up Factory, Mario
Motors Meet and Greeds, and of course
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the iconic Green Pipe which you're entering. So that part is all going to
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be I think, stuff that we've
at least seen before in videos or you
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know, you you've you've seen what
it looks like. The big piece that
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they're launching Epic in Verse with,
of course, is the Donkey Kong country,
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which we just talked about how Japan's
is Chris being delayed and so you
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know, we will have an idea
by the time Epic opens as to what
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the Donkey Kong area is going to
look like because it will have opened in
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Japan, so we'll be able to
see, you know, videos at least
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of what of what it looks like. The big ride there is going to
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be the mine Cart Madness, and
it says here the guests will hop into
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mine Car and koreem through the jungle
to help Donkey Kong and Diddy Kong protect
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the coveted Golden Banana on this first
of its kind family coaster. Utilizing unprecedented
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ride system, intodow technology and a
unique coaster design, Minecart Madness will send
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drivers on a thrilling adventure. Well, they will experience the jaw dropping maneuvers
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that they've seen a Donkey Kong and
the mine Car's perform in the video games,
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including getting blasted out of a barrel, seemingly jumping over gaps as they
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speed along a rickety track, and
so much more. So that's the big
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unique element of that land so far
that we know about that's going to be
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different. And I will just mention
the biggest takeaway for me on in terms
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of how this land is is just
different overall for all theme park stuff,
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is you know, I think Universal's
ability. It's like to me it was
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Harry Potter. We've talked about that
where Harry Potter was the first thing where
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Universal really like came into the scene
where people were like, oh, this
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is Disney if not better to some
audiences who resonate with that ip. I
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think they did the same with Super
Mario World when it launched. That was
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a big, a clear push for
them, And it's because it's it's so
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difficult to translate a video game a
cartoon into reality because you know, even
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speaking from the lighting world and the
color world, those like light that there's
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no there's no sources. I mean, the light is just everything is lit
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and there's no sources for it.
And these colors just do not exist really,
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you know in the real world.
I mean there's so much that doesn't
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exist that you really have to it's
artificial. It's that line, you know,
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like basically walking then Uncanny Valley.
You're trying to create something that is
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it looks real and that it's a
real video game, but it also needs
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to look like a video game,
and that is a really really difficult line
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to walk. And I think Universal, that to me is the thing that's
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super that these gaming worlds I think
are on the level of design complexity of
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Harry Potter, if not more design
complex because of what they need to accomplish.
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And I think Universal again kicked it
out of the park with these and
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that's why they're putting them everywhere and
and and you know they're wildly popular,
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rightfully so because they have achieved this
design. I mean, Scott, I
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really hope you really should go.
I mean, it is it's breath taking,
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absolutely, Oh I will, it's
breathtaking. I'll get there. But
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but again, I think that I
think that despite the fact that the IP
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does not resonate with me as much
as it does with gazillions of other people
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on the planet, I do recognize
the the the the power of the I
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P. And I also want to
just kind of build off of what you
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just said, Philip, which is, you know, in anything animated the
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world, the law of laws of
physics don't apply. So when it comes
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to either lighting or uh, the
you know, I've seen some of the
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some of the design schematics for the
the track jumping moment in the coaster,
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which is pretty incredible. I mean, it's it's pretty exciting because they're they're
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creating a complete sense of fantasy and
perceived danger that it is more effective that
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just based on what I've seen,
looks like it's going to be more effective
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than anything that has ever been done
before. You know, I know we've
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done. There have been tracks on
coasters where it looks like you're heading towards
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a gnarl track and then all of
a sudden to go backwards or whatever.
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But this is you don't go backwards, you go right over it, and
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the technology behind it looks really really
cool. I can just I can only
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imagine from a from a lighting standpoint. I can remember back when I was
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in college and one of my assignments
was we were given famous paintings and had
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to create lighting designs to replicate the
lighting and the paintings. Well, just
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like animation in paintings, you don't
have the laws of physics. You light
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can bend in ways that it doesn't
normally bend, it can emit from places
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that it doesn't normally emit from.
And so to your point, Philip,
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the challenge of creating something that is
created as either a game or an animated
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series, it doesn't exist in really
in three dimensions or tangible dimensions at all,
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where physics do apply would be a
huge challenge, So I am I'm
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excited to see that that again they're
they're replicating this and making it successful in
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multiple locations. And you know,
the question is you've always heard me say,
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what are they going to do?
That becomes the draw that no one
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that you can't experience anywhere else.
And of course the whole Donkey Kong overlay
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is is exactly that for for Epic
Universe. So it sounds like they're doing
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everything right. They're creating something that
they've had great success with elsewhere and they're
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going to bring it bring it.
Plus, you know, they say the
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best way to pitch a new concept
in any form of entertainment is to say
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it's just like something, only it
has this added to it. And that's
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exactly what they're doing here, which
is great. Well, all that being
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said, Universal's earnings did slipt during
their last earnings call. Let's talk about
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that a little bit. Even though
I do think I think this is important
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to cover, but I'm not sure
that it's really a big story for us
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in the in the insiders, because
we understand the context of what's happening.
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But I think it's more or for
like yeah, Wall Street that doesn't read
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all of these press releases and understand
what they're building. But let's see this.
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This is I'm reading some excerpts here
from Theme Park Insider, who is
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excerpting pieces of the earnings call,
but it says Comcast reported that it's Steam
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Park segment saw at one point five
percent increase in revenue, so that's good
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for the quarter. However, higher
operating costs drove the adjusted EBITA down three
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point nine percent, which is that's
a down. We continue, and the
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quote here from Comcast is that we
continue to see strong underlying demand in both
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Hollywood in Japan, where healthy attendance
and per capita levels were once again driven
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by the success of Supernintendo World.
We just talked about that building on our
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momentum. Later this year, we're
opening our newest Nintendo themed land, Donkey
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Kong Country, which we just talked
about, which will increase the size as
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the Superintendo World in Japan by seventy
percent, the big expansion switching gears to
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Orland. We started to feel some
pressure on attendance levels late in the first
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quarter, which tends to occur in
tandem with the ebbs and flows of the
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new attractions in the market, which
we've also talked about the shoulder season the
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concept. Right now we happen to
be lapping the multi year surgeon attendance from
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our opening of new attractions and prior
periods, but we remain confident about our
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longer term growth opportunities, especially as
we look ahead to next year with the
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opening of Epic Universe. Epic will
enable us to offer a full week's vacation
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experience to even more Guess Universe will
also blame the negative impact from weakness on
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the Japanese yen against the dollar for
driving the decline in earnings for theme parks,
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which otherwise would have been flat for
the quarter. So think you just
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gelt repeated things we've talked about on
the show here already. I think the
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thing I highlighted in this notes was
the last his last statement there, which
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that it will enable a full week's
vacation. Scott has talked about this before.
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It's about the concept we've talked about
forever, which is Disney wants to
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own your entire day, and if
they can creep into your phones and on
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your TV and put you to sleep
at night, they would like to do
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that too. But Universal has not
been able to capitalize on the full week
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of guest visiting because they haven't had
the offerings to balance that out. And
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now they will and I think that
is a huge I think I think a
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lot of you know, for us, especially locals, and for us in
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the industry, it's I often think
that we have a different view of things
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because we're we've been there so many
times, we've worked with them, you
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know, like we're in the weeds. We're thinking about how this land is
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going to be different, and the
textures and the color and the lighting and
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all that. But from a macro
sense, they're saying, look, people
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that have never been to Orlando before, which is a lot of people and
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have never been here, they're now
going to be able to do a Universal
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only vacation to Orlando. And that
is a huge deal where every dollar is
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spent, where every dollars spent goes
into Universal's pocket. Yeah, I will
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say that this is this is a
huge this is hugely important. You know,
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they have been adding without a great
deal of hoopla, they have been
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adding additional hotels on Universal property.
I mean, there have been press releases
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and if you're in the industry.
You know that they're happening, but there
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hasn't been a hey, look we're
opening a new hotel because they want to
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keep all the focus on Epic Universe. I will say the one thing I
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am curious to see when it comes
to the I want to capture every every
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time that you spend while you are
in Orlando. The one thing I am
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curious to see is because of the
location of Epic Universe in comparison to the
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rest of the Universal properties, because
it is a separate entity, you actually
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have to leave property in order to
get to it. And I'm assuming they
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are from the hotels are going to
be providing shuttles and transport, et cetera,
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et cetera, et cetera. But
I am curious because there is still
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that I'm going to call it creature
comfort, the creature comfort aspect. One
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of the things about Disney property,
and part of the reason that they installed
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the Skyliner, the cable car system
that connects pretty much everything on property now,
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was to make it so that you
don't have to stop your vacation to
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get in the car and drive somewhere. You can actually keep your vacation going,
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especially if you have kids, because
riding the riding the skyline, riding
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the cable cars from one hotel to
a park is super exciting. And it's
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not like, you know, the
kids are screaming in the car because they
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want to get there. No,
they've already started something. It's it's pregate
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experience or fully immersive experience for the
guests. I'm hoping Universal can capture some
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of that as well. I'm not
saying that that the park itself, that
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Epic Universe, is going to be
anything less than spectacular. I think it's
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going to be amazing. But I
think that is the one area that for
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I'm sure logistical reasons, my guess
is they wanted very badly to own the
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land adjacent to and someday, who
knows, they may. The only challenge
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is that crosses a couple of major
roads. But you know, it's nothing's
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impossible when you've got the when you've
got the bucks to make it happen.
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But I think that's the only real
challenge, you know. To kind of
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build off of what Philip just said
on the we are we have those of
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us in the industry get into the
weeds and we start talking about texture and
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how cool the ip is and blah
blah blah blah blah. One of the
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things that I always tell my clients
is I am the guest experience advocate.
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So I will say this is a
this is a great presentation, or this
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is a great ride, but it's
painfully uncomfortable to sit in and that's going
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to lower your ratings. Or getting
in here is difficult, or the que
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line is dull as dishwater, So
you've got to find something to make it
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interesting and fun. Now, when
it comes to Q lines, that's nothing.
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That's something Universal will probably never have
to worry about because half their experiences,
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ever since opening a Wizarding World of
Harry Potter, half the experience of
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any attraction is the que itself,
and it's because they're super richly done and
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very exciting. But all too often
people in the industry go, well,
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no, we're really just building the
ride. We don't need to worry about
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the Q experience or the no you
do because when you're standing there and I
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don't have children, but if you're
standing next to a family that has,
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you know, two kids, one
of them is seven, one of them
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is twelve, and they have to
wait in que for an hour, Their
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darnwell better be something fun for them
to do while they're there. So creature
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comforts are exceedingly important. And I'm
hoping that and I mentioned that only because
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of the transportation issue to get to
Epic Universe. I'm sure that they have
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figured that out. I'm sure there
is something in the works for people who
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are staying, and it's clear that
they are at least alluding to it in
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this press release by saying offering guests
a full week long easier to offer guests
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a full week long experience. And
I also think, as we talked about
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before, all this is within moderation, right. We talked about before how
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the supply chains have been solving things
down, So it might be a thing
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where they're not it. Maybe that
piece won't be figured out at the time
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of opening, but it's in the
plan or in the works, or there's
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some like design that's you know,
been allocated for that you know in some
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way. Because again, something like
like that the skyline would be perfect.
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I mean, you don't want to
rely on the the vehicles if you can,
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because you know, things get so
congested and in the in Orlando with
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driving, you can't control traffic once
you get exactly yeah, you can't control
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the traffic once you get off property. And the fact that you have to
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drive across a couple of major roads
to get from one property to the other,
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that's something that is is going to
be challenging. I would also if
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it were if it were Scott's at
the Universe, which it's not, I
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would also suggest that you have significantly
more Phillips laughing because it's like no,
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But I would suggest that you have
significantly more vehicles than you think you need,
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because waiting for a vehicle at a
hotel is they'll they'll sit there for
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you know, if you have to
wait more than half an hour, They'll
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be like, well, wait,
I could have driven there. Why am
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I sitting here? Why am I
sitting here waiting for this for this bus
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to take me? And once they
get in their car and they get off
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property, then they're not going to
eat on property. Then they're going to
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say, well, we've got our
car, let's just go over to let's
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go over to McDonald's and grab chicken
McNuggets for the kids, and then we'll
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go back to the park. And
then they end up not going back to
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the park. They end up going
back to the hotel and swimming in the
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pool. That's exactly well, that's
exactly the bleed that happens, you know.
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And yeah, especially because you know
there's so much surrounding it, you
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just it's not a very far drive
to get to, you know, like
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a Walgreens or to get to a
thing where you can buy suffer so much
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cheaper, that's more convenient. Yeah, that's normal. Yep. Okay,
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let's move over now to six Flags. So six Flags, I know we
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talked about it in the past.
They had they had mentioned this kind of
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vague investment in technology that they've been
touting around for a while, and we
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finally got some more details on what
that specifically is going to look like.
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I'm going to read through these summaries
here and then we'll talk about them.
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I'm going to try and go quickly
because there are quite a few, but
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I think there's only a few that
matter. So first of all, I
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think the most important is going to
be what they're calling speedy Parking, which
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is a new a toll plaza with
automated entry that uses computer vision and AI
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to recognize registered license plates, allowing
automatic car entry within three seconds. They
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talk a lot about revamping their mobile
apps for easier usage, blah blah blah
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about the digital wallet, which will
enable guests to access their loyalty benefits and
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use their favorite paying methods via the
app, which, to be honest,
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should feel like they should already be
able to do that and or just let
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people use Google wall in. I
don't know why that's a thing. New
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integrated say the art real time video
and photo capturing technology on the roller coasters.
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I think the I think the video
portion of that could be interesting.
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If they could figure out a way
to deliver real time videos of you on
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a coaster to a person, could
be could be pretty cool. Food and
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beverage self service chios. Now here's
one food and beverage self service kios,
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so I think that self service part. They also talked about ordering food using
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the NFC technology at tables, so
they could just you don't need to have
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the app for it, so you
just order it via the end NFC technology
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and then it would appear without having
to use the app, which I think
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is also important. And then retail
self checkout options. I think those are
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the big ones. The food and
beverage self checkout and the retail one.
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We talked about the retail one previously, where there was a few pilot locations
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that we're testing where they would have
stores where essentially similar to what you see
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at some airports, where you would
just you know, they're just coded so
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you just walk up and you can
walk out of them. You know,
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you scan your card to walk in
and then and you pick up the items
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and you walk out and it just
charges you. Here's the thing that I
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was thinking, which is something that
Scott brings up all the time, and
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I was reading this, I couldn't
help getting Scott's little voice out of my
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head, which is that all of
these to me sound like great ways to
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eliminate staff. That's what it sounds
like to me. Hey, we don't
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need people at the toll plaza anymore, we don't need people staffing any of
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our stores anymore. We don't need
people doing any of these things. You
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know. And you know what,
fine, I will say, though just
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as a I get it, it
means less overall. It might be a
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good thing, though, because let
me say, for those of you that
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have not been to six Flags but
recently, I struggle to find a good
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experience for the last time I've been
to six Flags Magic Mountain, and it's
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more like all of these things are
the things that are difficult at six Lags
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because they can't get the staff that
are reliable enough to be there, and
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so what happens is your food line
to just you know, get a drink
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is twenty minutes and it's ridiculous.
And so if they can get rid of
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all that by just letting you walk
in and out and you don't need to
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sit there at the toll plaza that
backs up all the way to the highway
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up to the five for miles.
So I do think it can be a
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good thing. But as Scott always
says, it is going to eliminate jobs.
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There's no way around it. I
mean, but that's kind of the
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point, I guess, because they
can't fill the jobs. So here we
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go. Well, and the funny
thing is, I don't know whether it's
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going to eliminate jobs as much as
it's going to help them with the fact
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that you can fill them anyway,
it will eventually they can't fill them anyway.
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So basically what they're doing is they're
eliminating jobs that they can't fill.
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If that makes any sense at all, you know, and for those of
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you who are who are listening,
who are just starting in the theme park
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industry, it will mean that they
are going to be fewer and fewer entry
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level positions. But but I want
to make this very very clear, with
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especially things like merchandise and culinary it
means that their focus will be less and
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less on people who can punch buttons
on a on a register and more and
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more on people who have great customer
service. Because in theory, now I'm
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not going to say this is necessarily
what's going to happen in practice, but
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in theory, to help to help
overcome what Philip was just talking about of
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having a good guest experience in the
parks, this will mean that the person
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the people, because there are always
going to be somebody there to assist to
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explain the technology, especially at the
beginning. You know, even in the
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even in the the the beta testing
that's going on in in airports really around
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the country, there's still somebody there
to kind of help explain if there's anybody
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who doesn't quite get it. But
what happens is like even even in the
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places that aren't that are now exclusively
paid on kiosks because there are several several
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stores, several merchandise locations in airports
are like that. They will have four
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self service kiosks that one person mans, so you can have you know,
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the people who don't need help can
just go boop boop boop and walk out.
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I love that because that's what I
do. I even make that little
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sound anyway. But you know,
so it means that the people who are
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working there, it's going to be
far more important that they have great customer
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service experience, that they have great
customer service abilities, so that the technology
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is is actually making a difference the
parking technology. This boggles my mind that
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if they can capture, they can
capture on a toll road. I mean
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in Florida, there are no toll
booths anymore, they don't exist. It's
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it's all pay by plate. And
I'm assuming it's that way in other places
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around the country and perhaps around the
world. It's all pay by plate.
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I don't know why that that just
can't be implemented in all theme parks.
321
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That that was one that I read, and I was like, I you
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know, sometimes you forget, you
know, because you're so used to it.
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I think you know, even at
Lax are new parking economy. Parking
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00:23:07.599 --> 00:23:12.079
in Lax, you you can go
online and reserve the spot and then when
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you drive up, like it reads
your plate and it like welcomes you and
326
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just opens it. And I'm like, here's the thing, Like I think
327
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we forget that they don't have this. There are still like the majority of
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thing parts in the US who still
drive up where there is a person who
329
00:23:26.759 --> 00:23:32.960
like asks you tay and it's process
because they're like, you know, did
330
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you have a pass going on?
It's crazy and it's things like this where
331
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it kind of wakes you up to
realize, oh my gosh, like what
332
00:23:44.400 --> 00:23:47.240
yeah, yeah, Like I said, if I can if I can drive
333
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down, if I can drive down
the toll way here in Florida at fifty
334
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five miles or sixty five or seventy
miles an hour, depending on how late
335
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I am, If I can drive
that on the toll way and it just
336
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automatically takes it off my son pass
or bills me a home for it.
337
00:24:00.640 --> 00:24:04.480
You know, all of the fact
that even that that they can that they
338
00:24:04.599 --> 00:24:08.640
know that I have a son Pass
which is prepaid, or if they don't,
339
00:24:08.720 --> 00:24:11.640
it's a little bit more, but
they build me at home. So
340
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that's the difference between having a pass, a season pass, and not having
341
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a season pass. And it's all
based on recognizing the plates, you know.
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And if there are people who don't
want to do that, great,
343
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have one lane open, let them
wait for hours. But for the rest
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of us, just drive on through, put it on my card. Done,
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00:24:30.039 --> 00:24:33.880
love it, you know. And
maybe it's you know, maybe it's
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something that you just beta test with
with only pass holders, and that kind
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00:24:38.559 --> 00:24:44.200
of this is that's kind of way
here a registered car, beta test it
348
00:24:44.200 --> 00:24:48.200
with pass So you have a registered
you have a registered car. You have
349
00:24:48.400 --> 00:24:52.880
but again that's what a license plate
is is a registration for your car.
350
00:24:53.519 --> 00:24:56.200
So you know, all they have
to do is tap into you know,
351
00:24:56.359 --> 00:25:00.720
DMV and they know who you are, they know where you live. It
352
00:25:00.880 --> 00:25:03.000
is you know, it's the same
thing I talked about years and years ago
353
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when they first started doing Disney Magic
bands. It's basically low jack. You
354
00:25:07.720 --> 00:25:10.279
know, they know where you are, they can find you, and they
355
00:25:10.319 --> 00:25:12.640
can charge you. Done. Make
it, you know, make it simple.
356
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Okay, that's it. On the
new technology, I think we're excited
357
00:25:17.799 --> 00:25:22.599
about all those I don't want to
belabor the point too much. Let's move
358
00:25:22.680 --> 00:25:26.880
on to I think our last story. Yeah, you want to move on.
359
00:25:26.160 --> 00:25:30.880
You were just you were just rubbing
elbows with crazy people. Fancy fancy
360
00:25:30.960 --> 00:25:36.680
Okay. So Sbnb announced their summer
release series. I was there in person.
361
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I got to go cover the event
for another outlet and I was there
362
00:25:40.200 --> 00:25:42.839
in person. Let me tell you, Brian Cheskey, the CEO of Airbnb,
363
00:25:44.160 --> 00:25:48.640
is so handsome. That was my
big takeaway is I was like,
364
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okay, and thank you, the
show done. I was wholly unprepared for
365
00:25:56.119 --> 00:25:57.960
the event. I didn't know what
it was going to be, the deal
366
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that was going to be. I
was just going to cover some stuff.
367
00:26:00.279 --> 00:26:06.400
But anyway, the thing where this
ties into Thinged Entertainment is that essentially what
368
00:26:06.519 --> 00:26:11.839
air Baby is doing, they're calling
them icons and it's eleven experiences that's celebrating
369
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culture from music, through sports,
through entertainment and all that, so all
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cultural. So they choosing they have
eleven they've launched so far, they're going
371
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to be launching more and this is
a summer launch series. And there are
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three of particular interest I think for
our audiences. First, they partnered with
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Disney and to celebrate up the fifteenth
anniversary where they recreated the house from up
374
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and it is insane. I just
can't even comprehend it still, I'm still
375
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baffled by it. But essentially it's
the house is built in New Mexico and
376
00:26:48.559 --> 00:26:53.240
it is a replica, like a
two detailed replica. Everything from the everything's
377
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been recreated in there, and it's
a replica. It does float. There
378
00:26:57.200 --> 00:27:03.440
is a giant crane that is usually
used to lift wind turbines into position that
379
00:27:03.880 --> 00:27:08.160
is attached to the house. There's
eight thousand balloons that are attached to the
380
00:27:08.240 --> 00:27:11.960
top of it, and the crane
cables are like hidden behind the balloons.
381
00:27:11.240 --> 00:27:17.799
And essentially that they had to build
the house out of a steel support structure
382
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so that it could actually be lifted. Just to clarify, though, you
383
00:27:21.599 --> 00:27:25.880
are not like sleeping in the air, like like I posted this video,
384
00:27:25.920 --> 00:27:27.559
a lot of people are like where
does the poop go? And I'm like,
385
00:27:27.799 --> 00:27:32.319
calm down, guys, Like you
arrive and you know, it gets
386
00:27:32.440 --> 00:27:34.039
it's like up in the air and
then like they lower it down or whatever,
387
00:27:34.079 --> 00:27:37.079
and then you like sleep on the
ground, like come on, be
388
00:27:37.240 --> 00:27:41.559
sensible here, like gout grief.
So I just love the fact that the
389
00:27:41.640 --> 00:27:47.599
question come on, people stop.
It does come with its own Wilderness Explorer
390
00:27:47.640 --> 00:27:53.160
who greets you and will take you
through little challenges throughout the day. They're
391
00:27:53.480 --> 00:27:56.960
all themed to it. The other
ones that are of interest to our group,
392
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of course, is they recreated the
expand Mansion and they painted it to
393
00:28:02.720 --> 00:28:07.079
look like a comic book, and
it does come with like a personal trainer
394
00:28:07.240 --> 00:28:11.119
basically who trains you in like your
X Men training, which is bananas.
395
00:28:12.000 --> 00:28:18.759
And they've recreated the headquarters from inside
out to where each bedroom is themed to
396
00:28:18.759 --> 00:28:21.200
a different emotion that you can stay
in and you have the console, the
397
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emotion console and all this kind of
thing. I just think it's very It's
398
00:28:25.319 --> 00:28:30.759
just it's so in our alley because
it's not only is it combining themed spaces,
399
00:28:30.960 --> 00:28:33.799
which we're all about, but it
also they're making the effort to make
400
00:28:33.839 --> 00:28:37.880
it immersive and make it to tie
the experience to the connection by having the
401
00:28:37.960 --> 00:28:42.079
Wilderness Explorer there and having the Explorer
take you through the things each one,
402
00:28:42.200 --> 00:28:45.440
you know, having the trainer there
to help discover your X Men powers and
403
00:28:45.599 --> 00:28:48.839
train you through what a routine would
look like for them. They've really put
404
00:28:48.960 --> 00:28:52.160
thought into all the details of this, which is which are all absolutely incredible.
405
00:28:52.880 --> 00:28:57.160
The final detail, of course,
is that in a very willy Wonka
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00:28:57.440 --> 00:29:03.240
fashion, these are all free or
very cheap, like under one hundred dollars
407
00:29:03.319 --> 00:29:07.519
for a whole stay. And you
go online which you can now and reserve
408
00:29:07.599 --> 00:29:11.480
the first three and you essentially apply. You write a little personal essay and
409
00:29:11.519 --> 00:29:15.839
you put that in there and they
choose. I think each location will except
410
00:29:15.920 --> 00:29:21.319
up to twenty different groups and they'll
choose. They'll choose a group, and
411
00:29:21.440 --> 00:29:26.920
they give you a golden ticket to
show that you have been chosen to stay
412
00:29:26.000 --> 00:29:32.240
in one of these places. So
there's no criteria. They're not saying what
413
00:29:32.319 --> 00:29:33.839
the criteria is, but essentially,
yeah, anybody, even right right now,
414
00:29:34.160 --> 00:29:37.680
our listeners right now can go and
apply to stay at the Uphouse or
415
00:29:37.680 --> 00:29:42.160
the x Men Mansion right now through
May thirteenth, and you put in It's
416
00:29:42.200 --> 00:29:45.359
really easy. You can do it
on the website or on the app,
417
00:29:45.480 --> 00:29:48.599
and you select the time that you
would prefer, and you write your personal
418
00:29:48.720 --> 00:29:56.680
essay and you submit and that's it. And the Uphouse is free. What
419
00:29:56.839 --> 00:30:00.559
is the so what is the sustainable? What is the sustainable? It's no
420
00:30:00.720 --> 00:30:06.680
I couldn't. There's no Airbnb isn't
listening, but they probably are, so
421
00:30:06.759 --> 00:30:12.039
it's a marketing Yes. I couldn't
get an answer from anybody other than Brian
422
00:30:12.240 --> 00:30:18.279
is a designer by trade and loves
to create experiences, and that this fits
423
00:30:18.319 --> 00:30:23.160
with the Airbnb ethos of kind of
you know, discovering new places. And
424
00:30:23.200 --> 00:30:26.920
I'm like, those aren't business planning, Like those are not answering my question.
425
00:30:26.039 --> 00:30:30.599
Actually those are Like those are so
basically what I'm hearing is and I
426
00:30:30.680 --> 00:30:33.440
talked to some of the reporters.
By me, my sense is that this
427
00:30:33.640 --> 00:30:37.960
is all a branding play, like
they're just creating these spaces and it's not.
428
00:30:38.759 --> 00:30:41.039
And it's not the first time they've
done it. If you remember last
429
00:30:41.119 --> 00:30:48.000
year they recreated Trek's Swamp for this
same type of project. So it really
430
00:30:48.039 --> 00:30:52.920
seems to me like they're trying to
lean into the fact that their CEO is
431
00:30:52.960 --> 00:30:56.400
a designer by trade, and they're
trying to to me, they're trying to
432
00:30:56.480 --> 00:31:02.119
bring Airbnb closer to like that Disney
and Universal thing by being like, here's
433
00:31:02.759 --> 00:31:07.319
you know, we're we're capable of
encouraging possibility. I did ask, No
434
00:31:07.440 --> 00:31:11.119
one gave me answers. Again,
I did kind of was like, might
435
00:31:11.200 --> 00:31:18.200
there be a future potential to partner
with Universal or somebody and help, you
436
00:31:18.279 --> 00:31:22.359
know, create I mean, look
at all the expans that Universal is doing.
437
00:31:22.799 --> 00:31:26.440
Couldn't you easily see where they're going
to go to Texas and they're going
438
00:31:26.519 --> 00:31:30.160
to do some Airbnb experiences around the
same area that the Texas Park is or
439
00:31:30.200 --> 00:31:33.960
in Vegas or whatnot. No,
obviously nobody would give me any answers at
440
00:31:33.960 --> 00:31:37.160
all, so well, and maybe
Airbnb would like to buy Galactic Stark,
441
00:31:37.240 --> 00:31:41.839
right, Yeah, but anyway,
uh, because that's exactly what this is.
442
00:31:41.160 --> 00:31:45.319
That's exactly what this is. This
is this is fully immersive spend the
443
00:31:45.400 --> 00:31:51.720
night, stay in the world,
stay in the world that has been created
444
00:31:51.759 --> 00:31:52.960
for you. And I think that
it kind of ties back to what we
445
00:31:53.000 --> 00:31:56.359
talked about earlier in the show is
you know, stay in the stay in
446
00:31:56.400 --> 00:31:59.599
the world of Disney, stay in
the world of Universal. And this is
447
00:31:59.640 --> 00:32:02.039
stay in the stay in the House
of Up. But unfortunately we can't stay
448
00:32:02.039 --> 00:32:06.599
in the world of our show because
we're out of time. So on behalf
449
00:32:06.640 --> 00:32:09.000
of Philipernandez and myself Scott Swentz,
and this is green tag theme park in
450
00:32:09.079 --> 00:32:14.240
thirty and we will see all of
you plus you each are required to bring
451
00:32:14.279 --> 00:32:16.880
a friend next time, but we
will see all of you next weekend or
452
00:32:16.960 --> 00:32:17.960
next week. Bye.
1
00:00:00.240 --> 00:00:06.160
From our studios, this time in
Ohio, Cleveland and Tampa. This is
2
00:00:06.200 --> 00:00:08.800
Green Tag Theme Parking thirty. I'm
Philip, but I'm joined as always by
3
00:00:08.839 --> 00:00:14.480
my WONDERFOCA host Scott Swinson of Scott
Swenson Creative Development. The big news this
4
00:00:14.519 --> 00:00:20.839
week, of course, is that
Universal Orlando unveiled the some details for Superintendo
5
00:00:20.879 --> 00:00:23.600
World which is coming to Epic Universe. We don't want to talk too much
6
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about this because if, of course
listeners to the show, you I'm sure
7
00:00:27.559 --> 00:00:33.240
most of you, probably all of
you have been to one of the Superintendo
8
00:00:33.439 --> 00:00:38.960
worlds World's already, so you are
aware of what this is. Okay,
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you haven't, Scott, Are you
serious? You haven't been to any of
10
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them? I haven't any of them. Nope, Nope, nope. I'm
11
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sorry this because time maybe me sound
like a total journal I'm too busy to
12
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play in theme park so i just
walk in them. But I know I
13
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have not. I have not.
I've I've studied them. I've seen exactly
14
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how they you know what's going on, but uh, I'm it's also a
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brand that is that I'm a little
too old for to be completely honest.
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H does not does not strike the
home court with me that it does with
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some other people. But at the
same time, I'm very excited to see
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that it's coming and i know that
it's going to be a huge element for
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driving attendance at Epic Universe. Okay, So I'm still reeling from that from
20
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that that you've never been there yet, Okay, Okay, Right, So
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I will say the thing to me
about this land and from from the press
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release here we have everything that we've
seen before, which is Bowser's Challenge,
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Yoshi's Adventure, the Tostal Cafe,
the Yoshi Snack Island, and Turbo Boost
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Treats, One Up Factory, Mario
Motors Meet and Greeds, and of course
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the iconic Green Pipe which you're entering. So that part is all going to
26
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be I think, stuff that we've
at least seen before in videos or you
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know, you you've you've seen what
it looks like. The big piece that
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they're launching Epic in Verse with,
of course, is the Donkey Kong country,
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which we just talked about how Japan's
is Chris being delayed and so you
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00:02:06.200 --> 00:02:09.280
know, we will have an idea
by the time Epic opens as to what
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the Donkey Kong area is going to
look like because it will have opened in
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Japan, so we'll be able to
see, you know, videos at least
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of what of what it looks like. The big ride there is going to
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be the mine Cart Madness, and
it says here the guests will hop into
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mine Car and koreem through the jungle
to help Donkey Kong and Diddy Kong protect
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the coveted Golden Banana on this first
of its kind family coaster. Utilizing unprecedented
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ride system, intodow technology and a
unique coaster design, Minecart Madness will send
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drivers on a thrilling adventure. Well, they will experience the jaw dropping maneuvers
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that they've seen a Donkey Kong and
the mine Car's perform in the video games,
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including getting blasted out of a barrel, seemingly jumping over gaps as they
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speed along a rickety track, and
so much more. So that's the big
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unique element of that land so far
that we know about that's going to be
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different. And I will just mention
the biggest takeaway for me on in terms
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of how this land is is just
different overall for all theme park stuff,
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is you know, I think Universal's
ability. It's like to me it was
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Harry Potter. We've talked about that
where Harry Potter was the first thing where
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Universal really like came into the scene
where people were like, oh, this
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is Disney if not better to some
audiences who resonate with that ip. I
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think they did the same with Super
Mario World when it launched. That was
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a big, a clear push for
them, And it's because it's it's so
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difficult to translate a video game a
cartoon into reality because you know, even
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speaking from the lighting world and the
color world, those like light that there's
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no there's no sources. I mean, the light is just everything is lit
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and there's no sources for it.
And these colors just do not exist really,
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you know in the real world.
I mean there's so much that doesn't
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exist that you really have to it's
artificial. It's that line, you know,
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like basically walking then Uncanny Valley.
You're trying to create something that is
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it looks real and that it's a
real video game, but it also needs
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to look like a video game,
and that is a really really difficult line
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to walk. And I think Universal, that to me is the thing that's
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super that these gaming worlds I think
are on the level of design complexity of
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Harry Potter, if not more design
complex because of what they need to accomplish.
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And I think Universal again kicked it
out of the park with these and
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that's why they're putting them everywhere and
and and you know they're wildly popular,
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rightfully so because they have achieved this
design. I mean, Scott, I
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really hope you really should go.
I mean, it is it's breath taking,
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absolutely, Oh I will, it's
breathtaking. I'll get there. But
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but again, I think that I
think that despite the fact that the IP
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does not resonate with me as much
as it does with gazillions of other people
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on the planet, I do recognize
the the the the power of the I
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P. And I also want to
just kind of build off of what you
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just said, Philip, which is, you know, in anything animated the
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world, the law of laws of
physics don't apply. So when it comes
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to either lighting or uh, the
you know, I've seen some of the
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some of the design schematics for the
the track jumping moment in the coaster,
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which is pretty incredible. I mean, it's it's pretty exciting because they're they're
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creating a complete sense of fantasy and
perceived danger that it is more effective that
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just based on what I've seen,
looks like it's going to be more effective
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than anything that has ever been done
before. You know, I know we've
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done. There have been tracks on
coasters where it looks like you're heading towards
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a gnarl track and then all of
a sudden to go backwards or whatever.
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But this is you don't go backwards, you go right over it, and
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the technology behind it looks really really
cool. I can just I can only
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imagine from a from a lighting standpoint. I can remember back when I was
85
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in college and one of my assignments
was we were given famous paintings and had
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to create lighting designs to replicate the
lighting and the paintings. Well, just
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like animation in paintings, you don't
have the laws of physics. You light
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can bend in ways that it doesn't
normally bend, it can emit from places
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that it doesn't normally emit from.
And so to your point, Philip,
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the challenge of creating something that is
created as either a game or an animated
91
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series, it doesn't exist in really
in three dimensions or tangible dimensions at all,
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where physics do apply would be a
huge challenge, So I am I'm
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excited to see that that again they're
they're replicating this and making it successful in
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multiple locations. And you know,
the question is you've always heard me say,
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what are they going to do?
That becomes the draw that no one
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that you can't experience anywhere else.
And of course the whole Donkey Kong overlay
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is is exactly that for for Epic
Universe. So it sounds like they're doing
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00:07:16.480 --> 00:07:23.199
everything right. They're creating something that
they've had great success with elsewhere and they're
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going to bring it bring it.
Plus, you know, they say the
100
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best way to pitch a new concept
in any form of entertainment is to say
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it's just like something, only it
has this added to it. And that's
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exactly what they're doing here, which
is great. Well, all that being
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said, Universal's earnings did slipt during
their last earnings call. Let's talk about
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00:07:46.399 --> 00:07:49.480
that a little bit. Even though
I do think I think this is important
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to cover, but I'm not sure
that it's really a big story for us
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00:07:55.240 --> 00:07:59.079
in the in the insiders, because
we understand the context of what's happening.
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But I think it's more or for
like yeah, Wall Street that doesn't read
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00:08:03.480 --> 00:08:07.920
all of these press releases and understand
what they're building. But let's see this.
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00:08:09.360 --> 00:08:11.439
This is I'm reading some excerpts here
from Theme Park Insider, who is
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excerpting pieces of the earnings call,
but it says Comcast reported that it's Steam
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Park segment saw at one point five
percent increase in revenue, so that's good
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for the quarter. However, higher
operating costs drove the adjusted EBITA down three
113
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point nine percent, which is that's
a down. We continue, and the
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quote here from Comcast is that we
continue to see strong underlying demand in both
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Hollywood in Japan, where healthy attendance
and per capita levels were once again driven
116
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by the success of Supernintendo World.
We just talked about that building on our
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momentum. Later this year, we're
opening our newest Nintendo themed land, Donkey
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Kong Country, which we just talked
about, which will increase the size as
119
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the Superintendo World in Japan by seventy
percent, the big expansion switching gears to
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Orland. We started to feel some
pressure on attendance levels late in the first
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quarter, which tends to occur in
tandem with the ebbs and flows of the
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new attractions in the market, which
we've also talked about the shoulder season the
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00:09:09.879 --> 00:09:13.759
concept. Right now we happen to
be lapping the multi year surgeon attendance from
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00:09:13.799 --> 00:09:18.039
our opening of new attractions and prior
periods, but we remain confident about our
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longer term growth opportunities, especially as
we look ahead to next year with the
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opening of Epic Universe. Epic will
enable us to offer a full week's vacation
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experience to even more Guess Universe will
also blame the negative impact from weakness on
128
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the Japanese yen against the dollar for
driving the decline in earnings for theme parks,
129
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which otherwise would have been flat for
the quarter. So think you just
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gelt repeated things we've talked about on
the show here already. I think the
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thing I highlighted in this notes was
the last his last statement there, which
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that it will enable a full week's
vacation. Scott has talked about this before.
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It's about the concept we've talked about
forever, which is Disney wants to
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own your entire day, and if
they can creep into your phones and on
135
00:10:01.080 --> 00:10:03.639
your TV and put you to sleep
at night, they would like to do
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00:10:03.759 --> 00:10:09.120
that too. But Universal has not
been able to capitalize on the full week
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00:10:09.360 --> 00:10:13.799
of guest visiting because they haven't had
the offerings to balance that out. And
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00:10:13.000 --> 00:10:18.240
now they will and I think that
is a huge I think I think a
139
00:10:18.320 --> 00:10:20.240
lot of you know, for us, especially locals, and for us in
140
00:10:20.240 --> 00:10:26.399
the industry, it's I often think
that we have a different view of things
141
00:10:26.480 --> 00:10:28.960
because we're we've been there so many
times, we've worked with them, you
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00:10:30.000 --> 00:10:33.639
know, like we're in the weeds. We're thinking about how this land is
143
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going to be different, and the
textures and the color and the lighting and
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00:10:35.960 --> 00:10:39.960
all that. But from a macro
sense, they're saying, look, people
145
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that have never been to Orlando before, which is a lot of people and
146
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have never been here, they're now
going to be able to do a Universal
147
00:10:46.200 --> 00:10:50.240
only vacation to Orlando. And that
is a huge deal where every dollar is
148
00:10:50.240 --> 00:10:56.000
spent, where every dollars spent goes
into Universal's pocket. Yeah, I will
149
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say that this is this is a
huge this is hugely important. You know,
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they have been adding without a great
deal of hoopla, they have been
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adding additional hotels on Universal property.
I mean, there have been press releases
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and if you're in the industry.
You know that they're happening, but there
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hasn't been a hey, look we're
opening a new hotel because they want to
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keep all the focus on Epic Universe. I will say the one thing I
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am curious to see when it comes
to the I want to capture every every
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time that you spend while you are
in Orlando. The one thing I am
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curious to see is because of the
location of Epic Universe in comparison to the
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rest of the Universal properties, because
it is a separate entity, you actually
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have to leave property in order to
get to it. And I'm assuming they
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are from the hotels are going to
be providing shuttles and transport, et cetera,
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et cetera, et cetera. But
I am curious because there is still
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that I'm going to call it creature
comfort, the creature comfort aspect. One
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of the things about Disney property,
and part of the reason that they installed
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the Skyliner, the cable car system
that connects pretty much everything on property now,
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was to make it so that you
don't have to stop your vacation to
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get in the car and drive somewhere. You can actually keep your vacation going,
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especially if you have kids, because
riding the riding the skyline, riding
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the cable cars from one hotel to
a park is super exciting. And it's
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not like, you know, the
kids are screaming in the car because they
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want to get there. No,
they've already started something. It's it's pregate
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experience or fully immersive experience for the
guests. I'm hoping Universal can capture some
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of that as well. I'm not
saying that that the park itself, that
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Epic Universe, is going to be
anything less than spectacular. I think it's
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going to be amazing. But I
think that is the one area that for
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I'm sure logistical reasons, my guess
is they wanted very badly to own the
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land adjacent to and someday, who
knows, they may. The only challenge
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is that crosses a couple of major
roads. But you know, it's nothing's
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impossible when you've got the when you've
got the bucks to make it happen.
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But I think that's the only real
challenge, you know. To kind of
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build off of what Philip just said
on the we are we have those of
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us in the industry get into the
weeds and we start talking about texture and
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how cool the ip is and blah
blah blah blah blah. One of the
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things that I always tell my clients
is I am the guest experience advocate.
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So I will say this is a
this is a great presentation, or this
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is a great ride, but it's
painfully uncomfortable to sit in and that's going
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to lower your ratings. Or getting
in here is difficult, or the que
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line is dull as dishwater, So
you've got to find something to make it
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interesting and fun. Now, when
it comes to Q lines, that's nothing.
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That's something Universal will probably never have
to worry about because half their experiences,
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ever since opening a Wizarding World of
Harry Potter, half the experience of
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any attraction is the que itself,
and it's because they're super richly done and
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very exciting. But all too often
people in the industry go, well,
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no, we're really just building the
ride. We don't need to worry about
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the Q experience or the no you
do because when you're standing there and I
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don't have children, but if you're
standing next to a family that has,
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you know, two kids, one
of them is seven, one of them
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is twelve, and they have to
wait in que for an hour, Their
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darnwell better be something fun for them
to do while they're there. So creature
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comforts are exceedingly important. And I'm
hoping that and I mentioned that only because
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of the transportation issue to get to
Epic Universe. I'm sure that they have
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figured that out. I'm sure there
is something in the works for people who
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are staying, and it's clear that
they are at least alluding to it in
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this press release by saying offering guests
a full week long easier to offer guests
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a full week long experience. And
I also think, as we talked about
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before, all this is within moderation, right. We talked about before how
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the supply chains have been solving things
down, So it might be a thing
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where they're not it. Maybe that
piece won't be figured out at the time
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of opening, but it's in the
plan or in the works, or there's
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some like design that's you know,
been allocated for that you know in some
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way. Because again, something like
like that the skyline would be perfect.
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I mean, you don't want to
rely on the the vehicles if you can,
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because you know, things get so
congested and in the in Orlando with
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driving, you can't control traffic once
you get exactly yeah, you can't control
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the traffic once you get off property. And the fact that you have to
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drive across a couple of major roads
to get from one property to the other,
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that's something that is is going to
be challenging. I would also if
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it were if it were Scott's at
the Universe, which it's not, I
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would also suggest that you have significantly
more Phillips laughing because it's like no,
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But I would suggest that you have
significantly more vehicles than you think you need,
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because waiting for a vehicle at a
hotel is they'll they'll sit there for
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you know, if you have to
wait more than half an hour, They'll
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be like, well, wait,
I could have driven there. Why am
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I sitting here? Why am I
sitting here waiting for this for this bus
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to take me? And once they
get in their car and they get off
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property, then they're not going to
eat on property. Then they're going to
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say, well, we've got our
car, let's just go over to let's
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go over to McDonald's and grab chicken
McNuggets for the kids, and then we'll
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go back to the park. And
then they end up not going back to
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the park. They end up going
back to the hotel and swimming in the
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pool. That's exactly well, that's
exactly the bleed that happens, you know.
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And yeah, especially because you know
there's so much surrounding it, you
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just it's not a very far drive
to get to, you know, like
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a Walgreens or to get to a
thing where you can buy suffer so much
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cheaper, that's more convenient. Yeah, that's normal. Yep. Okay,
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let's move over now to six Flags. So six Flags, I know we
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talked about it in the past.
They had they had mentioned this kind of
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vague investment in technology that they've been
touting around for a while, and we
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finally got some more details on what
that specifically is going to look like.
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I'm going to read through these summaries
here and then we'll talk about them.
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I'm going to try and go quickly
because there are quite a few, but
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I think there's only a few that
matter. So first of all, I
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think the most important is going to
be what they're calling speedy Parking, which
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is a new a toll plaza with
automated entry that uses computer vision and AI
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to recognize registered license plates, allowing
automatic car entry within three seconds. They
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talk a lot about revamping their mobile
apps for easier usage, blah blah blah
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about the digital wallet, which will
enable guests to access their loyalty benefits and
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use their favorite paying methods via the
app, which, to be honest,
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should feel like they should already be
able to do that and or just let
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people use Google wall in. I
don't know why that's a thing. New
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integrated say the art real time video
and photo capturing technology on the roller coasters.
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I think the I think the video
portion of that could be interesting.
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If they could figure out a way
to deliver real time videos of you on
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a coaster to a person, could
be could be pretty cool. Food and
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beverage self service chios. Now here's
one food and beverage self service kios,
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so I think that self service part. They also talked about ordering food using
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the NFC technology at tables, so
they could just you don't need to have
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the app for it, so you
just order it via the end NFC technology
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and then it would appear without having
to use the app, which I think
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is also important. And then retail
self checkout options. I think those are
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the big ones. The food and
beverage self checkout and the retail one.
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We talked about the retail one previously, where there was a few pilot locations
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that we're testing where they would have
stores where essentially similar to what you see
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at some airports, where you would
just you know, they're just coded so
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you just walk up and you can
walk out of them. You know,
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you scan your card to walk in
and then and you pick up the items
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and you walk out and it just
charges you. Here's the thing that I
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was thinking, which is something that
Scott brings up all the time, and
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I was reading this, I couldn't
help getting Scott's little voice out of my
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head, which is that all of
these to me sound like great ways to
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eliminate staff. That's what it sounds
like to me. Hey, we don't
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need people at the toll plaza anymore, we don't need people staffing any of
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our stores anymore. We don't need
people doing any of these things. You
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know. And you know what,
fine, I will say, though just
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as a I get it, it
means less overall. It might be a
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good thing, though, because let
me say, for those of you that
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have not been to six Flags but
recently, I struggle to find a good
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experience for the last time I've been
to six Flags Magic Mountain, and it's
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more like all of these things are
the things that are difficult at six Lags
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because they can't get the staff that
are reliable enough to be there, and
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so what happens is your food line
to just you know, get a drink
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is twenty minutes and it's ridiculous.
And so if they can get rid of
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all that by just letting you walk
in and out and you don't need to
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sit there at the toll plaza that
backs up all the way to the highway
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up to the five for miles.
So I do think it can be a
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good thing. But as Scott always
says, it is going to eliminate jobs.
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There's no way around it. I
mean, but that's kind of the
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point, I guess, because they
can't fill the jobs. So here we
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go. Well, and the funny
thing is, I don't know whether it's
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going to eliminate jobs as much as
it's going to help them with the fact
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that you can fill them anyway,
it will eventually they can't fill them anyway.
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So basically what they're doing is they're
eliminating jobs that they can't fill.
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If that makes any sense at all, you know, and for those of
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you who are who are listening,
who are just starting in the theme park
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industry, it will mean that they
are going to be fewer and fewer entry
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level positions. But but I want
to make this very very clear, with
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especially things like merchandise and culinary it
means that their focus will be less and
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less on people who can punch buttons
on a on a register and more and
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more on people who have great customer
service. Because in theory, now I'm
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not going to say this is necessarily
what's going to happen in practice, but
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in theory, to help to help
overcome what Philip was just talking about of
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having a good guest experience in the
parks, this will mean that the person
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the people, because there are always
going to be somebody there to assist to
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explain the technology, especially at the
beginning. You know, even in the
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even in the the the beta testing
that's going on in in airports really around
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the country, there's still somebody there
to kind of help explain if there's anybody
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who doesn't quite get it. But
what happens is like even even in the
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places that aren't that are now exclusively
paid on kiosks because there are several several
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stores, several merchandise locations in airports
are like that. They will have four
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self service kiosks that one person mans, so you can have you know,
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the people who don't need help can
just go boop boop boop and walk out.
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I love that because that's what I
do. I even make that little
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sound anyway. But you know,
so it means that the people who are
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working there, it's going to be
far more important that they have great customer
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service experience, that they have great
customer service abilities, so that the technology
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is is actually making a difference the
parking technology. This boggles my mind that
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if they can capture, they can
capture on a toll road. I mean
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in Florida, there are no toll
booths anymore, they don't exist. It's
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it's all pay by plate. And
I'm assuming it's that way in other places
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around the country and perhaps around the
world. It's all pay by plate.
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I don't know why that that just
can't be implemented in all theme parks.
321
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That that was one that I read, and I was like, I you
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know, sometimes you forget, you
know, because you're so used to it.
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I think you know, even at
Lax are new parking economy. Parking
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in Lax, you you can go
online and reserve the spot and then when
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you drive up, like it reads
your plate and it like welcomes you and
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just opens it. And I'm like, here's the thing, Like I think
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we forget that they don't have this. There are still like the majority of
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thing parts in the US who still
drive up where there is a person who
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like asks you tay and it's process
because they're like, you know, did
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you have a pass going on?
It's crazy and it's things like this where
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it kind of wakes you up to
realize, oh my gosh, like what
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yeah, yeah, Like I said, if I can if I can drive
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down, if I can drive down
the toll way here in Florida at fifty
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five miles or sixty five or seventy
miles an hour, depending on how late
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I am, If I can drive
that on the toll way and it just
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automatically takes it off my son pass
or bills me a home for it.
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You know, all of the fact
that even that that they can that they
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know that I have a son Pass
which is prepaid, or if they don't,
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it's a little bit more, but
they build me at home. So
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that's the difference between having a pass, a season pass, and not having
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a season pass. And it's all
based on recognizing the plates, you know.
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And if there are people who don't
want to do that, great,
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have one lane open, let them
wait for hours. But for the rest
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of us, just drive on through, put it on my card. Done,
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love it, you know. And
maybe it's you know, maybe it's
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something that you just beta test with
with only pass holders, and that kind
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of this is that's kind of way
here a registered car, beta test it
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with pass So you have a registered
you have a registered car. You have
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but again that's what a license plate
is is a registration for your car.
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So you know, all they have
to do is tap into you know,
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DMV and they know who you are, they know where you live. It
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is you know, it's the same
thing I talked about years and years ago
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when they first started doing Disney Magic
bands. It's basically low jack. You
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know, they know where you are, they can find you, and they
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can charge you. Done. Make
it, you know, make it simple.
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Okay, that's it. On the
new technology, I think we're excited
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about all those I don't want to
belabor the point too much. Let's move
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on to I think our last story. Yeah, you want to move on.
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You were just you were just rubbing
elbows with crazy people. Fancy fancy
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Okay. So Sbnb announced their summer
release series. I was there in person.
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I got to go cover the event
for another outlet and I was there
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in person. Let me tell you, Brian Cheskey, the CEO of Airbnb,
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is so handsome. That was my
big takeaway is I was like,
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okay, and thank you, the
show done. I was wholly unprepared for
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the event. I didn't know what
it was going to be, the deal
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that was going to be. I
was just going to cover some stuff.
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But anyway, the thing where this
ties into Thinged Entertainment is that essentially what
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air Baby is doing, they're calling
them icons and it's eleven experiences that's celebrating
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culture from music, through sports,
through entertainment and all that, so all
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cultural. So they choosing they have
eleven they've launched so far, they're going
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to be launching more and this is
a summer launch series. And there are
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three of particular interest I think for
our audiences. First, they partnered with
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Disney and to celebrate up the fifteenth
anniversary where they recreated the house from up
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and it is insane. I just
can't even comprehend it still, I'm still
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baffled by it. But essentially it's
the house is built in New Mexico and
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it is a replica, like a
two detailed replica. Everything from the everything's
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been recreated in there, and it's
a replica. It does float. There
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00:26:57.200 --> 00:27:03.440
is a giant crane that is usually
used to lift wind turbines into position that
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is attached to the house. There's
eight thousand balloons that are attached to the
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top of it, and the crane
cables are like hidden behind the balloons.
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And essentially that they had to build
the house out of a steel support structure
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so that it could actually be lifted. Just to clarify, though, you
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are not like sleeping in the air, like like I posted this video,
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a lot of people are like where
does the poop go? And I'm like,
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00:27:27.799 --> 00:27:32.319
calm down, guys, Like you
arrive and you know, it gets
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it's like up in the air and
then like they lower it down or whatever,
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00:27:34.079 --> 00:27:37.079
and then you like sleep on the
ground, like come on, be
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00:27:37.240 --> 00:27:41.559
sensible here, like gout grief.
So I just love the fact that the
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question come on, people stop.
It does come with its own Wilderness Explorer
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00:27:47.640 --> 00:27:53.160
who greets you and will take you
through little challenges throughout the day. They're
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all themed to it. The other
ones that are of interest to our group,
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of course, is they recreated the
expand Mansion and they painted it to
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00:28:02.720 --> 00:28:07.079
look like a comic book, and
it does come with like a personal trainer
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00:28:07.240 --> 00:28:11.119
basically who trains you in like your
X Men training, which is bananas.
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00:28:12.000 --> 00:28:18.759
And they've recreated the headquarters from inside
out to where each bedroom is themed to
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00:28:18.759 --> 00:28:21.200
a different emotion that you can stay
in and you have the console, the
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00:28:21.279 --> 00:28:25.240
emotion console and all this kind of
thing. I just think it's very It's
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00:28:25.319 --> 00:28:30.759
just it's so in our alley because
it's not only is it combining themed spaces,
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00:28:30.960 --> 00:28:33.799
which we're all about, but it
also they're making the effort to make
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00:28:33.839 --> 00:28:37.880
it immersive and make it to tie
the experience to the connection by having the
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00:28:37.960 --> 00:28:42.079
Wilderness Explorer there and having the Explorer
take you through the things each one,
402
00:28:42.200 --> 00:28:45.440
you know, having the trainer there
to help discover your X Men powers and
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00:28:45.599 --> 00:28:48.839
train you through what a routine would
look like for them. They've really put
404
00:28:48.960 --> 00:28:52.160
thought into all the details of this, which is which are all absolutely incredible.
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00:28:52.880 --> 00:28:57.160
The final detail, of course,
is that in a very willy Wonka
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00:28:57.440 --> 00:29:03.240
fashion, these are all free or
very cheap, like under one hundred dollars
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00:29:03.319 --> 00:29:07.519
for a whole stay. And you
go online which you can now and reserve
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00:29:07.599 --> 00:29:11.480
the first three and you essentially apply. You write a little personal essay and
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00:29:11.519 --> 00:29:15.839
you put that in there and they
choose. I think each location will except
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00:29:15.920 --> 00:29:21.319
up to twenty different groups and they'll
choose. They'll choose a group, and
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00:29:21.440 --> 00:29:26.920
they give you a golden ticket to
show that you have been chosen to stay
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00:29:26.000 --> 00:29:32.240
in one of these places. So
there's no criteria. They're not saying what
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00:29:32.319 --> 00:29:33.839
the criteria is, but essentially,
yeah, anybody, even right right now,
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00:29:34.160 --> 00:29:37.680
our listeners right now can go and
apply to stay at the Uphouse or
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00:29:37.680 --> 00:29:42.160
the x Men Mansion right now through
May thirteenth, and you put in It's
416
00:29:42.200 --> 00:29:45.359
really easy. You can do it
on the website or on the app,
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00:29:45.480 --> 00:29:48.599
and you select the time that you
would prefer, and you write your personal
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00:29:48.720 --> 00:29:56.680
essay and you submit and that's it. And the Uphouse is free. What
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00:29:56.839 --> 00:30:00.559
is the so what is the sustainable? What is the sustainable? It's no
420
00:30:00.720 --> 00:30:06.680
I couldn't. There's no Airbnb isn't
listening, but they probably are, so
421
00:30:06.759 --> 00:30:12.039
it's a marketing Yes. I couldn't
get an answer from anybody other than Brian
422
00:30:12.240 --> 00:30:18.279
is a designer by trade and loves
to create experiences, and that this fits
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00:30:18.319 --> 00:30:23.160
with the Airbnb ethos of kind of
you know, discovering new places. And
424
00:30:23.200 --> 00:30:26.920
I'm like, those aren't business planning, Like those are not answering my question.
425
00:30:26.039 --> 00:30:30.599
Actually those are Like those are so
basically what I'm hearing is and I
426
00:30:30.680 --> 00:30:33.440
talked to some of the reporters.
By me, my sense is that this
427
00:30:33.640 --> 00:30:37.960
is all a branding play, like
they're just creating these spaces and it's not.
428
00:30:38.759 --> 00:30:41.039
And it's not the first time they've
done it. If you remember last
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00:30:41.119 --> 00:30:48.000
year they recreated Trek's Swamp for this
same type of project. So it really
430
00:30:48.039 --> 00:30:52.920
seems to me like they're trying to
lean into the fact that their CEO is
431
00:30:52.960 --> 00:30:56.400
a designer by trade, and they're
trying to to me, they're trying to
432
00:30:56.480 --> 00:31:02.119
bring Airbnb closer to like that Disney
and Universal thing by being like, here's
433
00:31:02.759 --> 00:31:07.319
you know, we're we're capable of
encouraging possibility. I did ask, No
434
00:31:07.440 --> 00:31:11.119
one gave me answers. Again,
I did kind of was like, might
435
00:31:11.200 --> 00:31:18.200
there be a future potential to partner
with Universal or somebody and help, you
436
00:31:18.279 --> 00:31:22.359
know, create I mean, look
at all the expans that Universal is doing.
437
00:31:22.799 --> 00:31:26.440
Couldn't you easily see where they're going
to go to Texas and they're going
438
00:31:26.519 --> 00:31:30.160
to do some Airbnb experiences around the
same area that the Texas Park is or
439
00:31:30.200 --> 00:31:33.960
in Vegas or whatnot. No,
obviously nobody would give me any answers at
440
00:31:33.960 --> 00:31:37.160
all, so well, and maybe
Airbnb would like to buy Galactic Stark,
441
00:31:37.240 --> 00:31:41.839
right, Yeah, but anyway,
uh, because that's exactly what this is.
442
00:31:41.160 --> 00:31:45.319
That's exactly what this is. This
is this is fully immersive spend the
443
00:31:45.400 --> 00:31:51.720
night, stay in the world,
stay in the world that has been created
444
00:31:51.759 --> 00:31:52.960
for you. And I think that
it kind of ties back to what we
445
00:31:53.000 --> 00:31:56.359
talked about earlier in the show is
you know, stay in the stay in
446
00:31:56.400 --> 00:31:59.599
the world of Disney, stay in
the world of Universal. And this is
447
00:31:59.640 --> 00:32:02.039
stay in the stay in the House
of Up. But unfortunately we can't stay
448
00:32:02.039 --> 00:32:06.599
in the world of our show because
we're out of time. So on behalf
449
00:32:06.640 --> 00:32:09.000
of Philipernandez and myself Scott Swentz,
and this is green tag theme park in
450
00:32:09.079 --> 00:32:14.240
thirty and we will see all of
you plus you each are required to bring
451
00:32:14.279 --> 00:32:16.880
a friend next time, but we
will see all of you next weekend or
452
00:32:16.960 --> 00:32:17.960
next week. Bye.












