Oct. 22, 2023
The Swing to Halloween Festivals

This week: Philip's segment on NBC and how you can prepare for media; Disney's new reporting system reveals how profitable their parks are; Halloween Nights at Eastern state penitentiary
This week: Philip's segment on NBC and how you can prepare for media; Disney's new reporting system reveals how profitable their parks are; Halloween Nights at Eastern state penitentiary
WEBVTT
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From our studios this week in Philadelphia
and Tampa. This is Green Tag,
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tem Perk and thirty. I'm Phillip
and I'm joined as always by my co
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host Scott Swinson of Scott Swinson Creative
Development. Howdy, how do you don't
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even know where you are? Do
you know? I was like, it's
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somewhere between Philadelphia and New York.
I is what. Philadelphia's fine, that's
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the last place I was. Somewhere
somewhere on the Eastern Seaboard, ish kind
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of thing, you know, Yeah, yeah, this is well, this
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is the season. You know,
everybody jokes that I'm always everywhere and you
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know you never know quite where I'm
gonna pop up. No, this is
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the season where Philip is everywhere around
the world looking at all things spooky.
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So yes, yes, and also
talking about all things spooky. And I
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thought, actually thought we'd start off
this week talking about the segment that I
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did live on NBC Universal during California
Live. It was a segment on Live
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TV and essentially it was a little
bit like a Haunt roundup. So they
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contacted me as a journalist that covers
Halloween things and goes to all of these
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spooky things to come on and talk
about a roundup of shows. And it
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was four minutes, and we were
supposed to cover six attractions, and it's
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California Live, so they wanted to
cover it in the areas where the show
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airs, which makes sense, right, So it was like San Francisco,
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Bay Area, LA Area and San
Diego area, so it's supposed to be
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two two and two. And I
thought we could talk a little bit about
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how that works, just because you
know, our listeners may not be familiar,
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and we have a lot of listeners
I think it would be useful for
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But so essentially me as a as
a journalist, pitched the segment to them,
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and you know, we got to
talking back and forth by doing the
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segment. And then how it worked
is I gave them a list of all
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the places I recommended that we could
talk about, and who we had b
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roll for and who we didn't and
all that kind of stuff. And then
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just because of the way, you
know, I guess like the politics in
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it, right, they said,
okay, cross all these people off because
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they usually advertise or they have advertised
or whatever, or they didn't advertise this
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year or whatever, so those get
removed or they are people that people have
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already talked about. So can't talk
about Universal because we already had people there.
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We can't talk about the immersive show
because people are there. We can't
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talk about Sea World because they're an
advertiser. So the producers kind of you
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know, will come back to me
and say this is what we want.
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So as as usual, we were
supposed to go live on Tuesday, and
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I think Sunday night they gave me
the list of places they wanted and it
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happened to be all the places that
are smaller and less well known, which
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means they had no b roll.
So I had to chase it down.
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And this is my cautionary tale to
our listeners, is that you need to
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have be role readily available for journalists
like me who are trying to write stories
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and who need them on a turnaround
of because the producers need it Monday.
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So we had twenty four hours to
get b roll for these places and it
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was shocked, and six of them
did not have it and I could not.
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I couldn't secure be role for one
of the locations, so we had
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to cut them from the story.
So they just got cut because they didn't
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have the role, and I was
texting the show director and the show director
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the show was already open really,
so they're really in my opinion, there
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wasn't an excuse not to have the
role. They were already open, right.
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He just said they hadn't shot it
yet. And it's like, well,
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we only need thirty seconds at most, you know, you need thirty
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seconds of video and it doesn't need
to It doesn't need to be too sexy.
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It just needs to be enough to
give, you know, to while
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we're talking about it. So just
play while we're talking. That's all it
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needs. And it also shocked me
to the One of them was Winchester Mystery
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House. You know, their media
kit online wasn't updated since twenty twenty,
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and the thing that the news wanted
to talk about was the new thing this
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year, which they didn't have the
roll for. Yeah. Yeah, it's
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interesting because while you're doing that on
the West coast, I've been doing that
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on the East coast, at least
certainly in the Tampa market. Because I
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was brought on to visit Tampa Bay's
podcast to do sort of the They introduced
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me as the master of all Things
Halloween, which I was like, I'll
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yeah, I'll put that on my
on my business cards. But it was
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to talk primarily about the Vault of
Souls, which is the the last event
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that I have to open here in
Tampa, but that we also talked about
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because the team from Bush Gardens Tampa
Howill Scream was on right after me.
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We also talked about the early years
of that and the inception of that and
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how I work, you know,
around the country. And then I also
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did a local Tampa affiliate, the
Fox affiliate in Tampa, to talk about
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the Vault of Souls, and that
was that was like a five minute piece
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and the and the podcast was like
thirty minutes. It was. It was
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great and but but again to your
point, if you don't have be roll,
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I was just just before we started
shooting, you know, Philip had
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told me that a lot of these
places didn't have any form of B role
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and that shocked me because every client
I've ever worked for has something and it's
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usually you know, in the pitch
process, and the pitch process works differently
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in different markets. Yep. You
know, the California market is significantly more
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crowded to get some media time,
so that's quite an accomplishment. But what
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we've found in so many of the
markets that I work in. Excuse me,
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it's the b roll that secures the
interview. So you know, as
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you said, when they didn't have
b roll, they got cut well.
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And with with my experience in the
in the we'll call them less crowded markets,
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although the Chicago market was pretty crowded, and we got into that one
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because with Terror Roulette. We got
into that one because it was newsworthy,
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new and unique and we had,
you know, not only we also offered
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them a very unique experience. We
brought them to the Haunt and to a
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scream cam of of three of the
selected rooms and then did an interview afterwards
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while holding live snakes. So you
know, you have to have that quirky
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sort of I don't know that that
unique to cut through the noise kind of
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thing, and the easiest, most
cost effective and really, as you've pointed
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out, Philip, essential way is
to have at lea thirty seconds of b
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roll. Yeah, and you know
everyone will say, well, our hunt's
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not ready or we didn't get it
done prior to the opening, blah blah
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blah blah blah. Put it on
your production schedule. Yeah, yeah,
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put bee roll shoot on your production
schedule. And it doesn't mean you have
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to shoot. You know, everyone
says, well the whole haunt isn't ready,
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or the whole experience isn't real.
It doesn't matter, It doesn't matter.
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That doesn't matter at all. Now, when we first, you know,
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many many years ago, I guess
it's nine, eight or nine years
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ago, when we first opened the
Vault of Souls, so much of our
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b roll stuff was close ups of
props with shadows passing them. Keep in
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mind, b role is to create
the emotion that the guests will feel while
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they are experiencing your attraction. It
is not a documentary per se of every
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single moment of every single room.
It is a dim sum best of snippets
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that create the emotion. Now,
at the same time, I wouldn't do
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anything that's not involved in your haunt. I wouldn't make it a complete fallacy,
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don't make it a lie. But
at the same time, have that
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have those tools in your pocket,
have not only B role but also three
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to five production stills. And this
is something that I've seen and maybe Philip
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you've seen this in other places as
well. Have an updated logo in multiple
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formats, so that when they ask
for it, you can send it to
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them. I mean, I can
promise you that if you're afraid that you're
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not getting on on you're not getting
your fair share or your fair shake on
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media, if you send them something
that is cool enough, it will it
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will spark their attention. Because keep
in mind, there's you know, there's
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a bunch of competition out there,
and sometimes they don't know who to go
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to. And in a crowded market, obviously they went to Philip because they
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knew him as a as an expert
in the field. Well, I want
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to add it on that point too, when you said about that, it's
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like because they came to me as
an independent journalist fit together, it's it's
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like I absorb all of that work, if that makes sense. So like,
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so you know, these haunts,
I think definitely would would not have
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gotten the coverage outside of it because
they weren't ready, you know. So
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me, it was like my job
because I was producing the segment quote unquote
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or whatever however you want to call
it. I was having to get them
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ready and then give it to the
producers to be ready. So for example,
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I sent I had to I sent
a film crew out to one of
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the places to get be Role,
and then the other one, I drove
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six hours to San Diego to get
be Roll Sunday night so they would have
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it on Monday. And then a
third haunt had b Role but it wasn't
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ready. It was like it was
like the whole session with the outtakes of
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their recording session. Yeah, that's
that's not be Role, that's raw food,
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correct, It was raw footage.
And so it was me Sunday night
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editing their raw footage and putting music
and trimming it down and getting it ready.
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So then, because what the producers
want is just like Scott said,
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they want want the name information little
like two sentence about section. They want
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the thirty second clip that's ready to
go, that's ready to just plug into
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their system, and they want the
logos. And I had to package all
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that together for them. But I
had to go and find it. And
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the last point I'm going to add
here is is a I think Scott said
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to have it ready, but I
would add to if you don't have somebody
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who's like full time answering your press
requests, then just put it on the
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website so at least I can find
it because that was the other thing is
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there was nobody to get in contact
with at these locations. So yeah,
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if you don't, if you don't
have a link on your website that says
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press kit, yeah, you're you're
missing out. Yeah. And I know
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that there are those people who have
said, well, I don't want to
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make that accessible to everyone, because
let the bloggers happen. It's fine,
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it's fine, exactly, Let them
have it, Let them have this.
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There was that mentality is so antiquated. It's like I want to hold all
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my all my marketing assets close to
the chest. Those days are long gone.
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Kids. You know you need to
And again I know that because I
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used to be that person. I
used to be the person that says I
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don't want to I don't want to
put stuff out there and give it all
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away. Well, then decide what
you're putting out there. Don't make your
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don't make your b roll giving it
all away. Make your b roll something
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that is a nicely little produced package. And I would I would suggest,
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now, Philip, you may disagree
with me, but I would suggest having
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it when you put it up on
your website, have a thirty second b
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roll clip, both with and without
background music. Yeah, and if you're
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using background music, make certain that
it is royalty free, or that you
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own the rights and royalties, all
rights and royalties to that piece of music,
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because sometimes, you know, as
in the case with these on these
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interviews. I can't tell you how
many interviews I've done where I thought the
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camera was on me and they're showing
b role of what I'm talking about.
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Yeah, yeah, no, I
agree with that entirely. I think thirty
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seconds is fine. They can always
loop it if it's a longer segment,
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you know, and they'll just nobody
will even notice. I think it's important
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to have music and without music.
These producers wanted no music specifically, they
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asked for that. I could have
muted it myself and sent it over.
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You know, you cannot, but
you don't want to give them any more
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work to do. You know they
can correct. You know, you don't
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want to give the editors more work
to do. And the only other thing
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I would add to that, which
we do at HUSH, is this was
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like, he doesn't listen, so
it's fine, but this is like pulling
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it was like pulling teeth to get
this. But I think it's important.
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I think it's important to have whoever
this folkesperson is, have a two minute
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news style interview with them. So
that way, because the other big thing
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for me that they asked for was
they asked for my credentials, but they
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asked for other times I've been on
TV to see what I what I looked
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like, because they're trying to vet
you, like And so if you if
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you're an independent haunt and you know
Scott has all these all that you can
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just google Scott and find him on
a new station, so you know that
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he'll perform well on TV. But
if you haven't done too many TV segments,
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I think it's worth in your media
kit having that you talking about your
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twenty twenty three season to camera so
that they know that you can clean up.
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They know that you can talk to
camera, they know that you can
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say something interesting, and if they're
really really busy, they will just take
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that and PLoP it in to a
segment right right, you know, and
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it's interesting one of the and this
is a little further down on the checklist,
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but another thing that I have seen
work incredibly well, and this is
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something that you need to do early, very early on in the season,
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is they will do to do a
Q and A. So in other words,
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you're just giving the answers and then
you provide the questions so that they
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can do a look live. So
not all not all stations like to do
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that, but if it's available to
them, it's amazing how often they'll they'll
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edit together. You know, you
going, that's an excellent question, and
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then answering the question looking slightly off
camera. Yeah. So yeah, there's
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there's all kinds of tips and tricks. I think that the real the real
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takeaway that I think we just kind
of briefed over, but I think everything
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we've said contributes to it. Make
it easy for the media outlets to advertise
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for you, make it easy for
them to do a story on you.
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The less work that the television company
or the podcaster or the bloggers, the
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less work they have to do,
the more likely it is that you're going
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to get your face and the name
of your attraction. And this is true
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not just of haunted attractions, this
is true of every attraction. Make it
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easy for people in the media to
put your stuff out there. Yep,
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yep, Okay, we're gonna move
on, because I think we could talk
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about this be a whole for days, for days for days. Okay,
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anyway, that's one of the things
we should do, Philip. We should
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actually do a session at one of
the trade shows on this is the importance
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of you know, what do you
have in your media kit? Yeah?
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I think it would be phenomenal.
If anyone has ideas from where we should
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present that, let us know.
I have an idea. So anyway,
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I'll talk to you autter the show. So we have actual news talk about
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this week that I that I found. Oh, come on, you being
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on TV, you being on NBC
is pretty is pretty pretty Newsworth. That's
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true. It is news by definition. So okay, our next news story
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is basically takeaways from the earnings report
from Disney. So so essentially, with
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Disney's restructuring, they have changed the
way that they share the financial details,
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which basically really highlights the theme park
division because you know, previously it was
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all more more like Disney as a
whole, and now they're spreading it out
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into the different divisions, and of
course theme park is its own division.
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Now they've also even itemized and split
out you know, merch from food and
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beverage from merch. Licensing fees is
really get a clearer picture, and the
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picture for Disney at least is very
positive, it says, according to a
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Wednesday filing, the theme park segment
had more than twenty four billion in overall
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revenue for the first nine months ending
in July first. That's seventeen percent higher
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than the first nine months of twenty
twenty two. They park admissions alone accounted
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for nearly eight billion of the twenty
twenty three's nine month total, up twenty
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one percent of the same period.
The article from CNBC goes on to say
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that Wednesday fil in highlights that Disney
steam park revenue continues to grow despite overall
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theme park industry slow down attendance and
hotel room occupancy. Disney Universal's domestic parks,
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as well as regional players like six
Flags and SeaWorld, have reported lower
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attendants this year. Travel agents have
appointed to higher ticket prices and arise in
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trips to Europe as major factors in
declining revenue. I don't know that I
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agree with that. To me,
we've talked about this before, But to
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me, it's more of what we've
been talking about over and over and over
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that iopas mentioned. I mean,
we knew this was going to be a
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slow down period because people have less
sposable income. And when people have less
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disposable income, they have to make
choices, and the things they're going to
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choose are the traditional things they have
for their you know. It's whatever your
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family has done for the past thirty
years, you know, or whatever the
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thing you really want to do,
you know, if you're choosing between Like
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I gave this example just yesterday as
somebody I said, Okay, say you
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have your family and you're gonna you're
gonna have to make a choice to one
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thing to go to. You could
go to Oogi BIGI Bash, you know,
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or you could go to US six
Flags if you I mean, it's
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usually a no brainer for a lot
of families that are close to there,
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you know. And even if they
have to put a little bit more on
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the credit card to pay for that
one, you know, it's you're gonna
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choose that. So I think that's
more what's going on. We're seeing these
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like these decisions have to be made, and I think it's not going to
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necessarily get better. Scott and I
have talked about this that next year it's
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going to be more competitive. You
know, you'll equal out next year,
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it'll be more of an equilibrium we'll
get back to, but it'll be back
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to needing to be competitive, you
know, you will need to be a
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competitive as attractions what, you know, just like it was in twenty nineteen
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where places were competitive and they were
adding new offerings, you know, more
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perceived value for the guest. So
that's yeah, I think I think you
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kind of hit the nail on the
head there for me, because people are
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coming back, you know, and
I know that, you know, I
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know there are people who are listening
who are going guys, COVID's done,
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forget about it. But it's not. It's not the it's ripple effect.
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Yeah, the after effects are still
very very strong and very very significant,
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not just in the attendance but also
in you know, staffing and casting and
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and the way attractions are being run. I mean, it really was like
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hitting reset. It's like hitting the
reset button. Even even down to especially
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how the younger audiences, let's say
the early college age audiences are behaving.
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I'll give you a perfect example.
They are, well, just an anecdote,
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they are if you think about it, these are kids who half of
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at least half of their high school
career was done virtually, so they didn't
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get out, they didn't go out
and play. So it changed the way
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they interact with their friends, with
attractions, with everything. And I had
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this realization while I was teaching at
University of South Florida my improv workshops there,
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and I'm seeing these kids, I'm
going, why is it so difficult
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to get them to talk to one
another? Because the whole their whole high
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school career was done on little screen
boxes, you know, or not our
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whole, but the majority of it. And so we're going to see that
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those ramifications for up to four years. I think the same is true with
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theme park. It's interesting because you
know, we talk about the tried and
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true, the traditional, those things
that people have denied themselves for maybe two
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to three years after having done them
for as Philip said, thirty years prior.
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Those are obviously going to be the
first things they go back to.
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The comfort food. I want to
go back to. I want to go
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back to this. I do optimistically
feel that looking forward. Oh and by
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the way, I think it's also
why there is a strong trend and a
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strong push now for things that families
can do together right correct, Because again,
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families have reconnected. Families reconnected during
lockdown, so doing things together as
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a family. We're even seeing it
watch television commercials, We're seeing it in
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marketing right now. It's a lot
more of it is about families doing stuff
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together. So you know you're gonna
you're definitely going to see that. I
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think it's also interesting to point out
that even though like certain certain clients of
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mine have I have had lower lower
revenue, but higher attendance, and they
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were really concerned about that. But
this is also these are also organizations that
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look at using seasonal events like Halloween
and Christmas and spring and summer, et
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cetera, et cetera, as ways
to transfer people from daily ticket buyers to
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season pass holders, and when they
go to season pass holders, their revenue
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drops, but their attendance goes up. So it's all just part of the
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process. Kids. It is nothing
to panic about. It is it is
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you know, if things are down
in your area, continue to do good
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work so that when this phase continues
to evolve, that they will not have
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gone, oh well, we went
to there, we went there. But
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they obviously just don't they're phoning it
in. They just don't care anymore.
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So it is. It's not going
to be in my if I'm going to
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put on my psychic helmet here.
It's not going to be a great year
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for the majority of smaller attractions,
but it's also not going to be a
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bad year. So recognize that although
it's not trending in a skyrocketing upward curve
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or people are coming out and it's
obviously going to be considerably better than during
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lockdown. So use this as an
opportunity to build some loyalty with your people.
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Make sure that those people who do
come have a great time so that
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they can tell their friends, and
your attendants can continue to grow in the
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following seasons. I love what you
said about comfort food. I think that's
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a perfect way of thinking about it. You know, people are still there's
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a lot of people that I mean
really, I think us in the attractions
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space and our listeners were forced to
go back into public spaces because it's our
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job, right. A lot of
people were even to this year, were
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still anxious about being stuck in a
congoline at Hornites, you know, with
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thirty thousand other people in opening nights. So it was still a thing.
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And comfort food, you know,
that's the thing it's exactly right. People
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are they want that comfort food.
But I think to your point, by
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next year, what I've been telling
attractions is you need to work on staying
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competitive for next year, because when
they start to have their fill of comfort
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food, just like with anything else, they're going to start to look out
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and say, oh, what new
thing can we try. But if you
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didn't use this time to really fix
your show so that you are competitive,
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then it's gonna be bad for you
next year. And I think even the
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smaller places I work with, you
know, even like a hush, right,
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that's been the focus. Fix the
show, you know, fix it,
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get it, get it working completely, you know. Make you know,
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we did renovations this year, but
we don't need to do major renovations
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next year. We just need to
fix the show. Yeah. Focus focus
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on quality. Focus on quality because
quantity is not quite there yet. Quality
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of guests, so focus on quality
of experience so that when more and more
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people want to come out, you're
ready for them. And the people who
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did experience your attraction this year are
are saying great things about you for next
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year. Well, it's a great
segue because a lot of these themes came
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up in a visit that I made
yesterday. Yesterday I went out to Eastern
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State Panteentrary, and there is a
new management team there. You know our
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listener Brett, He's moved over to
shack Overfest, so there's a kind of
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a new and Amy left a while
like a few years ago, so there's
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a whole new team there. And
of course they're in their third year now
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of the Halloween Nights at Eastern State, which we've talked about in the past
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that that was their transition essentially into
exactly what we're talking about. They went
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from a like a high contact,
op touch optional haunt, linear walkthrough haunt
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to a Halloween festival, and this
is a third ye're doing it, and
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they have expanded to even almost eleven
acres that they're utilizing for this. They
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have five haunted houses. They still
have the opt in touch option for the
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hont houses, but they have four
themed bar now four themed bars, and
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they have a scare zone they've added
and they've really, honestly, I think
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my big takeaways where they really have
just focused on the entertainment and really on
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making it more family and more just
generic. So basically it really feels like
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because it's one gate price. It
feels like a miniature theme park, and
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00:24:04.799 --> 00:24:08.920
it feels like you're paying one gay
price to go in and the parents can
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enjoy the fun areas and the kids
can go through the haunts. You can
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go through multiple times. You do
whatever you want, and there's food and
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there's stuff to keep you up.
But in the interview specifically they the new
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GM, they're specifically talked about how
this is the model, the festival model
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is the model that they're doubling down
on. Really this as the model,
361
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talking about how they've added the scare
zone as something that's more light, you
362
00:24:41.440 --> 00:24:42.839
know, just not as long the
line you can just kind of water in
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and out of. Its more free
form, and that they've added these there's
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a s'mores and stories area now where
it's they converted one of their bars into
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00:24:52.839 --> 00:24:56.039
like a s'mores area, so there's
still like an alcohol but it's basically to
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me, it seems like a mocktail
type of thing that they've added where it's
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like you can do this moores and
while this moores are going on, undead
368
00:25:03.200 --> 00:25:07.759
trigger treaters will come up and tell
you stories, and the stories kind of
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ore background to some of the attractions
around, so it's something for families to
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do when it's hang out. They
also added like a dance area, a
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pumpkin pumpkin themed dance areas where it's
really just a big party that they've added.
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So these are two very PG areas
that they've added. And then also
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just to underscore that, they've decided
to keep the educational programming as part of
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this, so they are offering the
twelve dollars Flashlight Tour that is a historical
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tour. They have the areas of
the museum open, so they have a
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whole section that is not fictitional,
it is history of the area. And
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I talked to her specifically about that
you just said about moving the general audience,
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and she says, they continue to
see that, they continue to see
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that they are bringing in a wider
audience, and they thought that it wouldn't
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00:25:56.960 --> 00:26:02.240
work to keep the historical pieces there, but more and more people are taking
381
00:26:02.240 --> 00:26:06.119
the audio tours, even during Halloween, and they're learning about it and then
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encourages them to come back during the
year or so. And it's funny because
383
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this is something that has been in
the works for quite some time, and
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I've talked to the previous team.
I don't know the current team, but
385
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I've talked to the previous team on
several occasions, because, as you said,
386
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they've been friends of ours for years, and the idea of making it
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more quote unquote theme park like it
was something that they were very excited about
388
00:26:33.839 --> 00:26:37.519
and have been for quite some time. But there was always the concern of
389
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there is there a danger in combining
real history with fictional history and or fictional
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experiences, and so they always wrestled
with that, and I think that you
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know the way they did it because
I was there. Not this year,
392
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but I was there for the very
first year of the new concept, and
393
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it's still some tweaks that were being
made, and all the things that you've
394
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said are exactly in line with what, in my opinion, should have happened
395
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in its evolution. But the thing
I think is interesting is they've recognized,
396
00:27:11.559 --> 00:27:15.160
you know, people are smart enough
to say, this is the real thing.
397
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Here's the pretend stuff, but this
is the real stuff. And I'm
398
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curious to see. You know,
as we've said so very many times on
399
00:27:26.559 --> 00:27:29.839
this show, everything is cyclical.
Everything is like a pendulum. It swings
400
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back and forth, and right now, I think we are approaching the apex
401
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of the family side and be something
that families can do together. I do
402
00:27:41.680 --> 00:27:45.880
think that pendulum will swing back to
the other side eventually and things will have
403
00:27:45.920 --> 00:27:48.599
to be more specific. You know. I use the phrase a lot.
404
00:27:48.599 --> 00:27:52.319
If you attempt to be all things
to everyone, then you end up being
405
00:27:52.319 --> 00:27:56.480
nothing for anyone. And I'm not
saying that's what's happening with Eastern State.
406
00:27:56.519 --> 00:28:02.759
What I'm saying is right now they're
trying to be something for families there.
407
00:28:02.759 --> 00:28:06.279
That's there, that's their focus right
now. And I have seen, like
408
00:28:06.519 --> 00:28:10.119
you know, with with Zoo Tampa
and Indianapolis Zoo, a couple of projects
409
00:28:10.119 --> 00:28:14.400
that I work on, which are
incredibly family friendly. They are they are
410
00:28:14.480 --> 00:28:18.559
selling out, you know, because
they're doing they're doing reserve time ticketing and
411
00:28:18.920 --> 00:28:23.440
or some of them are, and
uh, they're they're they're having great attendance
412
00:28:23.680 --> 00:28:26.960
because they're able to bring every member
of the family out. There's a little
413
00:28:26.960 --> 00:28:33.559
something for everybody. And the only
thing I I the only cautionary tale I
414
00:28:33.559 --> 00:28:41.160
throw out there is recognize that if
you only focus on things for really young
415
00:28:41.279 --> 00:28:45.319
children or families with really young children, you're not hitting that full family demographic.
416
00:28:45.799 --> 00:28:51.200
You need something that appeals something,
some element that appeals to the teens
417
00:28:51.200 --> 00:28:53.119
and tweens, like the machine shop
they still have there from there, yes,
418
00:28:53.119 --> 00:28:56.359
which exactly exactly. Yeah, And
I think that And I'm saying this
419
00:28:56.400 --> 00:29:03.079
because I think Eastern Eastern State is
doing it right. What. Yeah,
420
00:29:03.160 --> 00:29:07.160
I think what you're saying is interesting. I think what I would add is,
421
00:29:07.519 --> 00:29:11.680
I think it works in this moment
to your point, because the perceived
422
00:29:11.799 --> 00:29:17.559
value is higher right now, right, It's like traditionally, or just even
423
00:29:17.559 --> 00:29:22.119
look at Eastern State, you could
pay x amount thirty dollars whatever for basically
424
00:29:22.119 --> 00:29:25.759
one walk through and all you would
you would just enter and you would walk
425
00:29:25.759 --> 00:29:27.039
through, and then you would leave. And now it's you know, it's
426
00:29:27.079 --> 00:29:30.160
the same I don't know if it's
the same price, but say, let's
427
00:29:30.160 --> 00:29:33.359
say, for sake of argument's the
same price. Comparable right, comparable price,
428
00:29:33.480 --> 00:29:37.119
But now they get to tell you
five haunts, four seemed VARs,
429
00:29:37.599 --> 00:29:38.440
and get to dance. Part of
that. You can hang out and you
430
00:29:38.480 --> 00:29:42.440
can just hang out, so you
if a family is coming or even a
431
00:29:42.440 --> 00:29:48.000
group of friends really going, they
could spend a lot longer than the first
432
00:29:48.039 --> 00:29:51.960
version. So the perceived value right
now is higher. And if you're having
433
00:29:52.000 --> 00:29:56.079
to make choices because you have limited
disocial income, something that you could spend
434
00:29:56.279 --> 00:29:59.599
three two to three hours on like
a movie. You know, basically,
435
00:29:59.640 --> 00:30:03.039
I think right now, it's a
higher perci value right and well. On
436
00:30:03.079 --> 00:30:04.880
the other side of it, too, is when you create opportunities for people
437
00:30:04.880 --> 00:30:10.160
to just hang out. As you
say, when people are hanging out,
438
00:30:10.480 --> 00:30:17.279
it actually increases your culinary revenue and
may even increase your merchandise revenue because if
439
00:30:17.279 --> 00:30:19.200
people are hanging out having a good
time, if there's a bar or a
440
00:30:19.240 --> 00:30:26.079
s'morest place or whatever, that is
a minimal upcharge so that they can I
441
00:30:26.079 --> 00:30:29.079
won't say nickel and dime, but
so that they can continue to generate revenue
442
00:30:29.079 --> 00:30:32.559
within the experience. The longer you
stay, the more likely it is that
443
00:30:32.599 --> 00:30:37.400
they will throw throw money at you. And there's nothing, there's nothing wrong
444
00:30:37.440 --> 00:30:41.200
with that. Speaking of time,
I would love to hang out longer.
445
00:30:41.200 --> 00:30:44.480
We would love to hang out and
have another cup of coffee and continue to
446
00:30:44.559 --> 00:30:48.799
chat. However, our time is
up for today, so on behalf of
447
00:30:48.799 --> 00:30:52.880
Philipernandez with Gantum Lighting and the Haunted
Attraction Network and myself Scott Swinson with Scott
448
00:30:52.880 --> 00:30:56.880
Swinson Creative Development. This is Green
Tag Theme Park and thirty and we'll see
449
00:30:56.920 --> 00:30:57.440
you next week.
1
00:00:00.680 --> 00:00:05.000
From our studios this week in Philadelphia
and Tampa. This is Green Tag,
2
00:00:05.080 --> 00:00:08.039
tem Perk and thirty. I'm Phillip
and I'm joined as always by my co
3
00:00:08.119 --> 00:00:12.279
host Scott Swinson of Scott Swinson Creative
Development. Howdy, how do you don't
4
00:00:12.279 --> 00:00:14.400
even know where you are? Do
you know? I was like, it's
5
00:00:14.439 --> 00:00:17.079
somewhere between Philadelphia and New York.
I is what. Philadelphia's fine, that's
6
00:00:17.079 --> 00:00:20.640
the last place I was. Somewhere
somewhere on the Eastern Seaboard, ish kind
7
00:00:20.640 --> 00:00:23.440
of thing, you know, Yeah, yeah, this is well, this
8
00:00:23.480 --> 00:00:26.280
is the season. You know,
everybody jokes that I'm always everywhere and you
9
00:00:26.280 --> 00:00:28.480
know you never know quite where I'm
gonna pop up. No, this is
10
00:00:28.480 --> 00:00:33.600
the season where Philip is everywhere around
the world looking at all things spooky.
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00:00:33.679 --> 00:00:37.640
So yes, yes, and also
talking about all things spooky. And I
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00:00:37.679 --> 00:00:41.799
thought, actually thought we'd start off
this week talking about the segment that I
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00:00:41.840 --> 00:00:47.719
did live on NBC Universal during California
Live. It was a segment on Live
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00:00:47.799 --> 00:00:52.600
TV and essentially it was a little
bit like a Haunt roundup. So they
15
00:00:52.640 --> 00:00:56.600
contacted me as a journalist that covers
Halloween things and goes to all of these
16
00:00:56.600 --> 00:01:00.240
spooky things to come on and talk
about a roundup of shows. And it
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was four minutes, and we were
supposed to cover six attractions, and it's
18
00:01:03.960 --> 00:01:07.719
California Live, so they wanted to
cover it in the areas where the show
19
00:01:07.760 --> 00:01:10.519
airs, which makes sense, right, So it was like San Francisco,
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Bay Area, LA Area and San
Diego area, so it's supposed to be
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00:01:14.519 --> 00:01:18.079
two two and two. And I
thought we could talk a little bit about
22
00:01:18.079 --> 00:01:23.280
how that works, just because you
know, our listeners may not be familiar,
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and we have a lot of listeners
I think it would be useful for
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But so essentially me as a as
a journalist, pitched the segment to them,
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and you know, we got to
talking back and forth by doing the
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segment. And then how it worked
is I gave them a list of all
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the places I recommended that we could
talk about, and who we had b
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roll for and who we didn't and
all that kind of stuff. And then
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just because of the way, you
know, I guess like the politics in
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it, right, they said,
okay, cross all these people off because
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they usually advertise or they have advertised
or whatever, or they didn't advertise this
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00:01:57.200 --> 00:02:00.159
year or whatever, so those get
removed or they are people that people have
33
00:02:00.200 --> 00:02:05.640
already talked about. So can't talk
about Universal because we already had people there.
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00:02:05.680 --> 00:02:07.680
We can't talk about the immersive show
because people are there. We can't
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00:02:07.680 --> 00:02:13.840
talk about Sea World because they're an
advertiser. So the producers kind of you
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00:02:13.840 --> 00:02:15.879
know, will come back to me
and say this is what we want.
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So as as usual, we were
supposed to go live on Tuesday, and
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I think Sunday night they gave me
the list of places they wanted and it
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00:02:23.280 --> 00:02:27.360
happened to be all the places that
are smaller and less well known, which
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means they had no b roll.
So I had to chase it down.
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And this is my cautionary tale to
our listeners, is that you need to
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have be role readily available for journalists
like me who are trying to write stories
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and who need them on a turnaround
of because the producers need it Monday.
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So we had twenty four hours to
get b roll for these places and it
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was shocked, and six of them
did not have it and I could not.
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I couldn't secure be role for one
of the locations, so we had
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to cut them from the story.
So they just got cut because they didn't
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have the role, and I was
texting the show director and the show director
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00:03:04.800 --> 00:03:07.759
the show was already open really,
so they're really in my opinion, there
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wasn't an excuse not to have the
role. They were already open, right.
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He just said they hadn't shot it
yet. And it's like, well,
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we only need thirty seconds at most, you know, you need thirty
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seconds of video and it doesn't need
to It doesn't need to be too sexy.
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It just needs to be enough to
give, you know, to while
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we're talking about it. So just
play while we're talking. That's all it
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needs. And it also shocked me
to the One of them was Winchester Mystery
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House. You know, their media
kit online wasn't updated since twenty twenty,
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and the thing that the news wanted
to talk about was the new thing this
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year, which they didn't have the
roll for. Yeah. Yeah, it's
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interesting because while you're doing that on
the West coast, I've been doing that
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on the East coast, at least
certainly in the Tampa market. Because I
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was brought on to visit Tampa Bay's
podcast to do sort of the They introduced
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me as the master of all Things
Halloween, which I was like, I'll
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yeah, I'll put that on my
on my business cards. But it was
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to talk primarily about the Vault of
Souls, which is the the last event
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that I have to open here in
Tampa, but that we also talked about
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because the team from Bush Gardens Tampa
Howill Scream was on right after me.
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We also talked about the early years
of that and the inception of that and
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how I work, you know,
around the country. And then I also
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did a local Tampa affiliate, the
Fox affiliate in Tampa, to talk about
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the Vault of Souls, and that
was that was like a five minute piece
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and the and the podcast was like
thirty minutes. It was. It was
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great and but but again to your
point, if you don't have be roll,
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I was just just before we started
shooting, you know, Philip had
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told me that a lot of these
places didn't have any form of B role
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and that shocked me because every client
I've ever worked for has something and it's
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usually you know, in the pitch
process, and the pitch process works differently
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in different markets. Yep. You
know, the California market is significantly more
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crowded to get some media time,
so that's quite an accomplishment. But what
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00:05:02.560 --> 00:05:06.560
we've found in so many of the
markets that I work in. Excuse me,
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it's the b roll that secures the
interview. So you know, as
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you said, when they didn't have
b roll, they got cut well.
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And with with my experience in the
in the we'll call them less crowded markets,
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although the Chicago market was pretty crowded, and we got into that one
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because with Terror Roulette. We got
into that one because it was newsworthy,
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new and unique and we had,
you know, not only we also offered
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them a very unique experience. We
brought them to the Haunt and to a
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scream cam of of three of the
selected rooms and then did an interview afterwards
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while holding live snakes. So you
know, you have to have that quirky
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sort of I don't know that that
unique to cut through the noise kind of
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thing, and the easiest, most
cost effective and really, as you've pointed
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out, Philip, essential way is
to have at lea thirty seconds of b
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roll. Yeah, and you know
everyone will say, well, our hunt's
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not ready or we didn't get it
done prior to the opening, blah blah
95
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blah blah blah. Put it on
your production schedule. Yeah, yeah,
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put bee roll shoot on your production
schedule. And it doesn't mean you have
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to shoot. You know, everyone
says, well the whole haunt isn't ready,
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or the whole experience isn't real.
It doesn't matter, It doesn't matter.
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00:06:18.959 --> 00:06:23.240
That doesn't matter at all. Now, when we first, you know,
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00:06:23.439 --> 00:06:27.639
many many years ago, I guess
it's nine, eight or nine years
101
00:06:27.639 --> 00:06:30.199
ago, when we first opened the
Vault of Souls, so much of our
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00:06:30.240 --> 00:06:34.759
b roll stuff was close ups of
props with shadows passing them. Keep in
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00:06:34.800 --> 00:06:40.319
mind, b role is to create
the emotion that the guests will feel while
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they are experiencing your attraction. It
is not a documentary per se of every
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single moment of every single room.
It is a dim sum best of snippets
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00:06:51.439 --> 00:06:55.079
that create the emotion. Now,
at the same time, I wouldn't do
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anything that's not involved in your haunt. I wouldn't make it a complete fallacy,
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00:06:59.079 --> 00:07:01.199
don't make it a lie. But
at the same time, have that
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00:07:01.360 --> 00:07:05.800
have those tools in your pocket,
have not only B role but also three
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00:07:05.839 --> 00:07:11.199
to five production stills. And this
is something that I've seen and maybe Philip
111
00:07:11.199 --> 00:07:17.399
you've seen this in other places as
well. Have an updated logo in multiple
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00:07:17.439 --> 00:07:21.240
formats, so that when they ask
for it, you can send it to
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00:07:21.279 --> 00:07:25.600
them. I mean, I can
promise you that if you're afraid that you're
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not getting on on you're not getting
your fair share or your fair shake on
115
00:07:30.079 --> 00:07:34.120
media, if you send them something
that is cool enough, it will it
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00:07:34.120 --> 00:07:38.680
will spark their attention. Because keep
in mind, there's you know, there's
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00:07:38.680 --> 00:07:41.600
a bunch of competition out there,
and sometimes they don't know who to go
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00:07:41.680 --> 00:07:44.639
to. And in a crowded market, obviously they went to Philip because they
119
00:07:44.680 --> 00:07:48.279
knew him as a as an expert
in the field. Well, I want
120
00:07:48.319 --> 00:07:50.639
to add it on that point too, when you said about that, it's
121
00:07:50.680 --> 00:07:57.959
like because they came to me as
an independent journalist fit together, it's it's
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like I absorb all of that work, if that makes sense. So like,
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00:08:01.560 --> 00:08:05.560
so you know, these haunts,
I think definitely would would not have
124
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gotten the coverage outside of it because
they weren't ready, you know. So
125
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me, it was like my job
because I was producing the segment quote unquote
126
00:08:13.879 --> 00:08:16.519
or whatever however you want to call
it. I was having to get them
127
00:08:16.560 --> 00:08:20.040
ready and then give it to the
producers to be ready. So for example,
128
00:08:22.199 --> 00:08:24.879
I sent I had to I sent
a film crew out to one of
129
00:08:24.920 --> 00:08:26.680
the places to get be Role,
and then the other one, I drove
130
00:08:26.720 --> 00:08:30.560
six hours to San Diego to get
be Roll Sunday night so they would have
131
00:08:30.560 --> 00:08:35.600
it on Monday. And then a
third haunt had b Role but it wasn't
132
00:08:35.039 --> 00:08:41.120
ready. It was like it was
like the whole session with the outtakes of
133
00:08:41.200 --> 00:08:45.639
their recording session. Yeah, that's
that's not be Role, that's raw food,
134
00:08:45.720 --> 00:08:48.399
correct, It was raw footage.
And so it was me Sunday night
135
00:08:48.799 --> 00:08:54.840
editing their raw footage and putting music
and trimming it down and getting it ready.
136
00:08:54.039 --> 00:08:58.720
So then, because what the producers
want is just like Scott said,
137
00:08:58.720 --> 00:09:05.120
they want want the name information little
like two sentence about section. They want
138
00:09:05.159 --> 00:09:07.919
the thirty second clip that's ready to
go, that's ready to just plug into
139
00:09:07.919 --> 00:09:11.799
their system, and they want the
logos. And I had to package all
140
00:09:11.799 --> 00:09:16.159
that together for them. But I
had to go and find it. And
141
00:09:16.320 --> 00:09:18.440
the last point I'm going to add
here is is a I think Scott said
142
00:09:18.440 --> 00:09:22.919
to have it ready, but I
would add to if you don't have somebody
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00:09:22.000 --> 00:09:26.480
who's like full time answering your press
requests, then just put it on the
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00:09:26.519 --> 00:09:30.559
website so at least I can find
it because that was the other thing is
145
00:09:30.600 --> 00:09:35.600
there was nobody to get in contact
with at these locations. So yeah,
146
00:09:35.639 --> 00:09:37.039
if you don't, if you don't
have a link on your website that says
147
00:09:37.120 --> 00:09:41.279
press kit, yeah, you're you're
missing out. Yeah. And I know
148
00:09:41.360 --> 00:09:43.600
that there are those people who have
said, well, I don't want to
149
00:09:43.600 --> 00:09:48.200
make that accessible to everyone, because
let the bloggers happen. It's fine,
150
00:09:48.240 --> 00:09:52.240
it's fine, exactly, Let them
have it, Let them have this.
151
00:09:52.919 --> 00:09:56.000
There was that mentality is so antiquated. It's like I want to hold all
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00:09:56.039 --> 00:10:01.200
my all my marketing assets close to
the chest. Those days are long gone.
153
00:10:01.279 --> 00:10:05.039
Kids. You know you need to
And again I know that because I
154
00:10:05.120 --> 00:10:07.600
used to be that person. I
used to be the person that says I
155
00:10:07.600 --> 00:10:09.559
don't want to I don't want to
put stuff out there and give it all
156
00:10:09.600 --> 00:10:13.240
away. Well, then decide what
you're putting out there. Don't make your
157
00:10:13.480 --> 00:10:18.159
don't make your b roll giving it
all away. Make your b roll something
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00:10:18.200 --> 00:10:24.000
that is a nicely little produced package. And I would I would suggest,
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00:10:24.080 --> 00:10:26.840
now, Philip, you may disagree
with me, but I would suggest having
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it when you put it up on
your website, have a thirty second b
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roll clip, both with and without
background music. Yeah, and if you're
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using background music, make certain that
it is royalty free, or that you
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own the rights and royalties, all
rights and royalties to that piece of music,
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because sometimes, you know, as
in the case with these on these
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interviews. I can't tell you how
many interviews I've done where I thought the
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camera was on me and they're showing
b role of what I'm talking about.
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Yeah, yeah, no, I
agree with that entirely. I think thirty
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seconds is fine. They can always
loop it if it's a longer segment,
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you know, and they'll just nobody
will even notice. I think it's important
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to have music and without music.
These producers wanted no music specifically, they
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asked for that. I could have
muted it myself and sent it over.
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You know, you cannot, but
you don't want to give them any more
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work to do. You know they
can correct. You know, you don't
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want to give the editors more work
to do. And the only other thing
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I would add to that, which
we do at HUSH, is this was
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like, he doesn't listen, so
it's fine, but this is like pulling
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it was like pulling teeth to get
this. But I think it's important.
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I think it's important to have whoever
this folkesperson is, have a two minute
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news style interview with them. So
that way, because the other big thing
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for me that they asked for was
they asked for my credentials, but they
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asked for other times I've been on
TV to see what I what I looked
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like, because they're trying to vet
you, like And so if you if
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you're an independent haunt and you know
Scott has all these all that you can
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just google Scott and find him on
a new station, so you know that
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he'll perform well on TV. But
if you haven't done too many TV segments,
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I think it's worth in your media
kit having that you talking about your
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twenty twenty three season to camera so
that they know that you can clean up.
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They know that you can talk to
camera, they know that you can
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say something interesting, and if they're
really really busy, they will just take
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that and PLoP it in to a
segment right right, you know, and
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it's interesting one of the and this
is a little further down on the checklist,
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but another thing that I have seen
work incredibly well, and this is
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something that you need to do early, very early on in the season,
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is they will do to do a
Q and A. So in other words,
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you're just giving the answers and then
you provide the questions so that they
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can do a look live. So
not all not all stations like to do
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that, but if it's available to
them, it's amazing how often they'll they'll
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edit together. You know, you
going, that's an excellent question, and
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then answering the question looking slightly off
camera. Yeah. So yeah, there's
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there's all kinds of tips and tricks. I think that the real the real
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takeaway that I think we just kind
of briefed over, but I think everything
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we've said contributes to it. Make
it easy for the media outlets to advertise
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for you, make it easy for
them to do a story on you.
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The less work that the television company
or the podcaster or the bloggers, the
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less work they have to do,
the more likely it is that you're going
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to get your face and the name
of your attraction. And this is true
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not just of haunted attractions, this
is true of every attraction. Make it
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easy for people in the media to
put your stuff out there. Yep,
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yep, Okay, we're gonna move
on, because I think we could talk
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about this be a whole for days, for days for days. Okay,
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anyway, that's one of the things
we should do, Philip. We should
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actually do a session at one of
the trade shows on this is the importance
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of you know, what do you
have in your media kit? Yeah?
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I think it would be phenomenal.
If anyone has ideas from where we should
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present that, let us know.
I have an idea. So anyway,
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I'll talk to you autter the show. So we have actual news talk about
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this week that I that I found. Oh, come on, you being
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on TV, you being on NBC
is pretty is pretty pretty Newsworth. That's
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true. It is news by definition. So okay, our next news story
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is basically takeaways from the earnings report
from Disney. So so essentially, with
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Disney's restructuring, they have changed the
way that they share the financial details,
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which basically really highlights the theme park
division because you know, previously it was
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all more more like Disney as a
whole, and now they're spreading it out
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into the different divisions, and of
course theme park is its own division.
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Now they've also even itemized and split
out you know, merch from food and
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beverage from merch. Licensing fees is
really get a clearer picture, and the
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picture for Disney at least is very
positive, it says, according to a
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Wednesday filing, the theme park segment
had more than twenty four billion in overall
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revenue for the first nine months ending
in July first. That's seventeen percent higher
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than the first nine months of twenty
twenty two. They park admissions alone accounted
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for nearly eight billion of the twenty
twenty three's nine month total, up twenty
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one percent of the same period.
The article from CNBC goes on to say
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that Wednesday fil in highlights that Disney
steam park revenue continues to grow despite overall
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theme park industry slow down attendance and
hotel room occupancy. Disney Universal's domestic parks,
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as well as regional players like six
Flags and SeaWorld, have reported lower
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attendants this year. Travel agents have
appointed to higher ticket prices and arise in
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trips to Europe as major factors in
declining revenue. I don't know that I
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agree with that. To me,
we've talked about this before, But to
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me, it's more of what we've
been talking about over and over and over
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that iopas mentioned. I mean,
we knew this was going to be a
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slow down period because people have less
sposable income. And when people have less
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disposable income, they have to make
choices, and the things they're going to
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choose are the traditional things they have
for their you know. It's whatever your
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family has done for the past thirty
years, you know, or whatever the
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thing you really want to do,
you know, if you're choosing between Like
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I gave this example just yesterday as
somebody I said, Okay, say you
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have your family and you're gonna you're
gonna have to make a choice to one
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thing to go to. You could
go to Oogi BIGI Bash, you know,
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or you could go to US six
Flags if you I mean, it's
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usually a no brainer for a lot
of families that are close to there,
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you know. And even if they
have to put a little bit more on
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the credit card to pay for that
one, you know, it's you're gonna
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choose that. So I think that's
more what's going on. We're seeing these
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like these decisions have to be made, and I think it's not going to
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necessarily get better. Scott and I
have talked about this that next year it's
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going to be more competitive. You
know, you'll equal out next year,
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it'll be more of an equilibrium we'll
get back to, but it'll be back
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to needing to be competitive, you
know, you will need to be a
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competitive as attractions what, you know, just like it was in twenty nineteen
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where places were competitive and they were
adding new offerings, you know, more
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perceived value for the guest. So
that's yeah, I think I think you
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kind of hit the nail on the
head there for me, because people are
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coming back, you know, and
I know that, you know, I
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know there are people who are listening
who are going guys, COVID's done,
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forget about it. But it's not. It's not the it's ripple effect.
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Yeah, the after effects are still
very very strong and very very significant,
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not just in the attendance but also
in you know, staffing and casting and
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and the way attractions are being run. I mean, it really was like
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hitting reset. It's like hitting the
reset button. Even even down to especially
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how the younger audiences, let's say
the early college age audiences are behaving.
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I'll give you a perfect example.
They are, well, just an anecdote,
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they are if you think about it, these are kids who half of
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at least half of their high school
career was done virtually, so they didn't
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get out, they didn't go out
and play. So it changed the way
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they interact with their friends, with
attractions, with everything. And I had
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this realization while I was teaching at
University of South Florida my improv workshops there,
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and I'm seeing these kids, I'm
going, why is it so difficult
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to get them to talk to one
another? Because the whole their whole high
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school career was done on little screen
boxes, you know, or not our
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whole, but the majority of it. And so we're going to see that
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those ramifications for up to four years. I think the same is true with
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theme park. It's interesting because you
know, we talk about the tried and
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true, the traditional, those things
that people have denied themselves for maybe two
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to three years after having done them
for as Philip said, thirty years prior.
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Those are obviously going to be the
first things they go back to.
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The comfort food. I want to
go back to. I want to go
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back to this. I do optimistically
feel that looking forward. Oh and by
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the way, I think it's also
why there is a strong trend and a
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strong push now for things that families
can do together right correct, Because again,
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families have reconnected. Families reconnected during
lockdown, so doing things together as
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a family. We're even seeing it
watch television commercials, We're seeing it in
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marketing right now. It's a lot
more of it is about families doing stuff
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together. So you know you're gonna
you're definitely going to see that. I
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think it's also interesting to point out
that even though like certain certain clients of
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mine have I have had lower lower
revenue, but higher attendance, and they
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were really concerned about that. But
this is also these are also organizations that
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look at using seasonal events like Halloween
and Christmas and spring and summer, et
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cetera, et cetera, as ways
to transfer people from daily ticket buyers to
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season pass holders, and when they
go to season pass holders, their revenue
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drops, but their attendance goes up. So it's all just part of the
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process. Kids. It is nothing
to panic about. It is it is
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you know, if things are down
in your area, continue to do good
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work so that when this phase continues
to evolve, that they will not have
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gone, oh well, we went
to there, we went there. But
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they obviously just don't they're phoning it
in. They just don't care anymore.
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So it is. It's not going
to be in my if I'm going to
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put on my psychic helmet here.
It's not going to be a great year
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for the majority of smaller attractions,
but it's also not going to be a
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bad year. So recognize that although
it's not trending in a skyrocketing upward curve
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or people are coming out and it's
obviously going to be considerably better than during
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lockdown. So use this as an
opportunity to build some loyalty with your people.
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Make sure that those people who do
come have a great time so that
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they can tell their friends, and
your attendants can continue to grow in the
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following seasons. I love what you
said about comfort food. I think that's
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a perfect way of thinking about it. You know, people are still there's
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a lot of people that I mean
really, I think us in the attractions
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space and our listeners were forced to
go back into public spaces because it's our
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job, right. A lot of
people were even to this year, were
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still anxious about being stuck in a
congoline at Hornites, you know, with
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thirty thousand other people in opening nights. So it was still a thing.
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And comfort food, you know,
that's the thing it's exactly right. People
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are they want that comfort food.
But I think to your point, by
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next year, what I've been telling
attractions is you need to work on staying
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competitive for next year, because when
they start to have their fill of comfort
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food, just like with anything else, they're going to start to look out
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and say, oh, what new
thing can we try. But if you
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didn't use this time to really fix
your show so that you are competitive,
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then it's gonna be bad for you
next year. And I think even the
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smaller places I work with, you
know, even like a hush, right,
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that's been the focus. Fix the
show, you know, fix it,
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get it, get it working completely, you know. Make you know,
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we did renovations this year, but
we don't need to do major renovations
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next year. We just need to
fix the show. Yeah. Focus focus
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on quality. Focus on quality because
quantity is not quite there yet. Quality
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of guests, so focus on quality
of experience so that when more and more
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people want to come out, you're
ready for them. And the people who
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did experience your attraction this year are
are saying great things about you for next
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year. Well, it's a great
segue because a lot of these themes came
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up in a visit that I made
yesterday. Yesterday I went out to Eastern
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State Panteentrary, and there is a
new management team there. You know our
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00:23:03.839 --> 00:23:07.319
listener Brett, He's moved over to
shack Overfest, so there's a kind of
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a new and Amy left a while
like a few years ago, so there's
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a whole new team there. And
of course they're in their third year now
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of the Halloween Nights at Eastern State, which we've talked about in the past
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that that was their transition essentially into
exactly what we're talking about. They went
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from a like a high contact,
op touch optional haunt, linear walkthrough haunt
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to a Halloween festival, and this
is a third ye're doing it, and
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they have expanded to even almost eleven
acres that they're utilizing for this. They
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have five haunted houses. They still
have the opt in touch option for the
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hont houses, but they have four
themed bar now four themed bars, and
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they have a scare zone they've added
and they've really, honestly, I think
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my big takeaways where they really have
just focused on the entertainment and really on
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making it more family and more just
generic. So basically it really feels like
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because it's one gate price. It
feels like a miniature theme park, and
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00:24:04.799 --> 00:24:08.920
it feels like you're paying one gay
price to go in and the parents can
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enjoy the fun areas and the kids
can go through the haunts. You can
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go through multiple times. You do
whatever you want, and there's food and
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there's stuff to keep you up.
But in the interview specifically they the new
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GM, they're specifically talked about how
this is the model, the festival model
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is the model that they're doubling down
on. Really this as the model,
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talking about how they've added the scare
zone as something that's more light, you
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know, just not as long the
line you can just kind of water in
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and out of. Its more free
form, and that they've added these there's
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a s'mores and stories area now where
it's they converted one of their bars into
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like a s'mores area, so there's
still like an alcohol but it's basically to
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me, it seems like a mocktail
type of thing that they've added where it's
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like you can do this moores and
while this moores are going on, undead
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trigger treaters will come up and tell
you stories, and the stories kind of
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ore background to some of the attractions
around, so it's something for families to
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do when it's hang out. They
also added like a dance area, a
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pumpkin pumpkin themed dance areas where it's
really just a big party that they've added.
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So these are two very PG areas
that they've added. And then also
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just to underscore that, they've decided
to keep the educational programming as part of
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this, so they are offering the
twelve dollars Flashlight Tour that is a historical
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tour. They have the areas of
the museum open, so they have a
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whole section that is not fictitional,
it is history of the area. And
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I talked to her specifically about that
you just said about moving the general audience,
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and she says, they continue to
see that, they continue to see
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that they are bringing in a wider
audience, and they thought that it wouldn't
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work to keep the historical pieces there, but more and more people are taking
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the audio tours, even during Halloween, and they're learning about it and then
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encourages them to come back during the
year or so. And it's funny because
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this is something that has been in
the works for quite some time, and
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I've talked to the previous team.
I don't know the current team, but
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I've talked to the previous team on
several occasions, because, as you said,
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they've been friends of ours for years, and the idea of making it
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more quote unquote theme park like it
was something that they were very excited about
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and have been for quite some time. But there was always the concern of
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there is there a danger in combining
real history with fictional history and or fictional
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experiences, and so they always wrestled
with that, and I think that you
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know the way they did it because
I was there. Not this year,
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but I was there for the very
first year of the new concept, and
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it's still some tweaks that were being
made, and all the things that you've
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said are exactly in line with what, in my opinion, should have happened
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in its evolution. But the thing
I think is interesting is they've recognized,
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you know, people are smart enough
to say, this is the real thing.
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Here's the pretend stuff, but this
is the real stuff. And I'm
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curious to see. You know,
as we've said so very many times on
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this show, everything is cyclical.
Everything is like a pendulum. It swings
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back and forth, and right now, I think we are approaching the apex
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of the family side and be something
that families can do together. I do
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think that pendulum will swing back to
the other side eventually and things will have
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to be more specific. You know. I use the phrase a lot.
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If you attempt to be all things
to everyone, then you end up being
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nothing for anyone. And I'm not
saying that's what's happening with Eastern State.
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What I'm saying is right now they're
trying to be something for families there.
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That's there, that's their focus right
now. And I have seen, like
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you know, with with Zoo Tampa
and Indianapolis Zoo, a couple of projects
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that I work on, which are
incredibly family friendly. They are they are
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selling out, you know, because
they're doing they're doing reserve time ticketing and
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or some of them are, and
uh, they're they're they're having great attendance
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because they're able to bring every member
of the family out. There's a little
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something for everybody. And the only
thing I I the only cautionary tale I
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throw out there is recognize that if
you only focus on things for really young
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children or families with really young children, you're not hitting that full family demographic.
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You need something that appeals something,
some element that appeals to the teens
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and tweens, like the machine shop
they still have there from there, yes,
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which exactly exactly. Yeah, And
I think that And I'm saying this
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because I think Eastern Eastern State is
doing it right. What. Yeah,
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I think what you're saying is interesting. I think what I would add is,
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I think it works in this moment
to your point, because the perceived
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value is higher right now, right, It's like traditionally, or just even
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look at Eastern State, you could
pay x amount thirty dollars whatever for basically
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one walk through and all you would
you would just enter and you would walk
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through, and then you would leave. And now it's you know, it's
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the same I don't know if it's
the same price, but say, let's
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say, for sake of argument's the
same price. Comparable right, comparable price,
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But now they get to tell you
five haunts, four seemed VARs,
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and get to dance. Part of
that. You can hang out and you
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can just hang out, so you
if a family is coming or even a
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group of friends really going, they
could spend a lot longer than the first
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version. So the perceived value right
now is higher. And if you're having
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to make choices because you have limited
disocial income, something that you could spend
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three two to three hours on like
a movie. You know, basically,
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I think right now, it's a
higher perci value right and well. On
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the other side of it, too, is when you create opportunities for people
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to just hang out. As you
say, when people are hanging out,
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it actually increases your culinary revenue and
may even increase your merchandise revenue because if
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people are hanging out having a good
time, if there's a bar or a
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s'morest place or whatever, that is
a minimal upcharge so that they can I
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won't say nickel and dime, but
so that they can continue to generate revenue
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within the experience. The longer you
stay, the more likely it is that
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they will throw throw money at you. And there's nothing, there's nothing wrong
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with that. Speaking of time,
I would love to hang out longer.
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We would love to hang out and
have another cup of coffee and continue to
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chat. However, our time is
up for today, so on behalf of
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00:30:48.799 --> 00:30:52.880
Philipernandez with Gantum Lighting and the Haunted
Attraction Network and myself Scott Swinson with Scott
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00:30:52.880 --> 00:30:56.880
Swinson Creative Development. This is Green
Tag Theme Park and thirty and we'll see
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00:30:56.920 --> 00:30:57.440
you next week.











