July 26, 2023

Iger on the Writer's Strike, Streaming, and Theme Park Demand

Iger on the Writer's Strike, Streaming, and Theme Park Demand

After Iger's contract extension, he outlined some strategic plans for the next few years. We'll break down his comments on the Writer's Strike, Streaming, and demand for theme parks.

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After Iger's contract extension, he outlined some strategic plans for the next few years. We'll break down his comments on the Writer's Strike, Streaming, and demand for theme parks.
WEBVTT

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Oh, from our studios in Los
Angeles and Tampa. This is a green

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tag to theme Park in thirty.
I'm Philip, he is Scott Swinson and

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Scott oh gosh. You know,
last week we talked about Iger's extension and

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we talked about how that really was
not a surprise at all, right to

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us. But since his extension there's
been a lot of interviews with him where

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he has released a lot of more
information about not only the strategy going forward,

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but given his takes on stuff happening. And while these stories are a

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little bit old, we didn't want
to talk about them until we kind of

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look to see what all was going
to come out like as we do.

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Right, So here we are.
I think it's safe now to start digging

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into these and I think they're in
three buckets. So he got blasted for

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his comments on the SAG and after
strike, so we can talk about that,

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the Writers Guild and SAG after strike. He has put some of the

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properties on sale, which we talked
a little bit about. You know,

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turns out that prediction from that firm
was on because he has put some stuff

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on sale, right, And then
he did talk about the parks in the

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direction for the parks, So yes, we just take them one a time,

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we'll dive in. Okay, So
first on the Writer's Guild of America

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and the SAG after US strike.
So basically he I think the quote that's

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that's caused the most debate was this
one here where Iger said, we managed

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as an industry to negotiate a very
good deal with the Director's Guild that reflects

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the value that the directors contribute to
the get great businesses. We wanted to

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do the same thing with the writers, and we liked the same thing with

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the actors. There's a level of
expectation that they have that is just not

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realistic, and they are adding to
a set of challenges that this business is

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already facing that is quite frankly,
very disruptive. So so it's a little

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bit of poking the bearer, it
sounds like. But that's but that's a

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whole nother story. Yeah. I
wow, this is so difficult. It's

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such an interesting, difficult thing,
and it's just interesting that I think the

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theme parks are going to get really
I think the things are going to get

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drawn into it. As with I
think everybody in the entertainment industry, like

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I do feel like this is you
know, you hear a lot from from

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there from the Writer's Guild president talking
about how this everyone is watching them,

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and I think that is accurate.
Everybody in entertainment is watching this, And

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I do think that Eiger has no
ground to comment on. I mean,

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his comment should have been we're working. We want everyone to receive equal pay

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and we're working on it. That's
what his comment should have been. So

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I think that was a huge mistake, but I do acknowledge. I do

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think he's right in terms of like
streaming, their streaming business is struggling.

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All streaming is struggling, right,
All videos cable is struggling. Streaming is

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struggling, like all all of the
entertainment in that space is struggling. And

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it's because of what we've talked about, because of TikTok, It's because of

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Instagram. It's because now the various
entry is so low on content creation and

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you have so many people that want
to do it. You know, it's

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it's one of the number one ranked
jobs for graduating high schoolers is to become

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a YouTube star. So look at
all the extra content that is being created,

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and it almost doesn't really matter if
it's all terrible to an extent,

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right, because it's almost creating that
situation where there's blockbuster movies and there's the

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big series, and then there's everything
else that makes zero money, right,

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And it's like, if you happen
to get into one of those, you

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make you make a good living,
and you don't. So I think that's

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the challenges he's referring to. But
I also, at the same time,

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I also believe that everybody deserves a
fair waight, So I honestly, I

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feel like the real problem is the
discrepancy between how much people at the top

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are making the best paid actors and
the best paid studio executives and the best

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paid theme park executives. I think
that's and then the difference between that and

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then the salary of the people at
the bottom. I think that's that's the

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bigger problem, is the inequity,
because I do believe that you should.

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You know, we talked about that
again him all the time, which is

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I talked about I feel like I
talked about this already and I keep coming

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back to it, that everyone should
deserves a living wage. So I it's

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just difficult because I feel like he
shouldn't have said it. But I also

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kind of feel like I'm not sure
anything they do is going to save streaming

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or save this industry. There's it's
just too much content. Well, this

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is this is a much more complex
situation than it appears on the surface.

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Yeah, I think I think that
both sides are trying to oversimplify the situation.

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Um, you know, based on
what you just said, if you

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take it back to the very and
again you've heard me. Yeah, if

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you've ever listened to me or or
any attended any of my sessions or whatever,

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you know that I am not the
whiz kid when it comes to business.

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So everything has to be simplistic for
me. This is business one on

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one. It's supply and demand.
Yeah, you know you've got As you

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just said, we have more content
out there than we could ever consume in

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a million years. And it's because
anybody with a phone or a laptop can

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create content that can be seen,
can be edited, a great deal of

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competition for time out there. I
would slightly change a phrase before I agree

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with it. I don't think everyone
deserves a living wage. I think everyone

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deserves the ability to earn a living
wage, because when you say everybody deserves

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a living wage. To me,
that basically says it doesn't matter whether you

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are producing high quality or low quality, you deserve a living wage. I

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think you deserve the ability to earn
a living wage. As a freelancer working

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in this industry, I have been
told over and over again that my rates

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are at the lower end for someone
with my experience, and and I am

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okay with that, because for me, that is a living wage. Do

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I at the moment you compare what
I, as a writer, director,

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producer for a show is making in
comparison to the CEO, the CFO,

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the chief marketing officer, whatever the
moment you make those kinds of comparisons.

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Of course, when you take it
out of context, that looks completely inequitable.

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But it's not. That's my feeling. It's not because I'm not taking

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any of the risks that the CEO
or the CFO is taking. I am

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a freelancer. I go in,
I negotiate a what I believe to be

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a fair price, and then I
leave. You know, now, is

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that is that what's happening with writers
and actors? I really don't know,

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and I don't know how much they
can negotiate within the realm of the business

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process for these folks. But I
agree with you. I think everyone should

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have the ability or the opportunity to
earn a living wage. Completely agree with

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that, But I think that it's
a little too simplistic to say they're just

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screwing us over and that's what I'm
hearing a lot. Unfortunately. I think

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the reason we're hearing that is it
makes it so that people who are stupid

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at business, like me can understand
it. You know. It's the political

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parties do the same thing. They
try to make things as basic and simplistic

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as possible. They take them completely
out of context to make them horrible.

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Now, having said that, do
I feel that writers should be paid more

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as someone who creates content for hire, so, in other words, work

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for higher so that I will write
stuff and somebody will own it and they

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can continue to earn money off of
it forever and forever and forever. Yes,

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that should be taken into consideration.
If that's not going to be taken

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into consideration, there's also the option
of creating something that you have the right.

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You have the rights to this for
ten years. After ten years,

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we can renegotiate so that as the
writer, if you're going to continue to

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make money off of it for you
know, one hundred years as a company,

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you know, perhaps I should think
about. But what you have to

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realize is when you make those kinds
of negotiations, you also have to recognize,

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um, there is there is a
bit more potential, but there's also

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a bit more Um you're not going
to get as much uprot let's put.

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Yeah there's risk. Yeah, there's
there's some risk. So um yeah,

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I think that from a from a
writer's standpoint. And again this is I

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don't mean to oversimplify the challenge there
is and and and I know that there

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are going to be writers out there
and and sag after actors out there because

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quite honestly, I have a bunch
of friends who are right and um and

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I support them. I support them
because I think that you know the I

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think that what needs to happen is
again, open this discussion, Open these

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kinds of but open them with with
a realistic sense. Now, unfortunately we

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live in such a divisive world no
matter where we are, no matter what

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industry we're in, that it's I
want everything, No, I want everything,

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And guess what, there's not enough
everything to go around. So I

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think that in order to to make
this happen, these discussions have to continue

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in a way that is respectful,
is understanding of both sides, and something

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that you also mentioned I'm going to
build on. Um. I think Eiger

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in his tone, was not contributing
to coming to the table with a mutual

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understanding of what's going on. When
he started out with you know, the

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directors and and how the value that
they contribute to the business, that was

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great. That's that's exactly right.
And you know, we've we've been through

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writer strikes before. We'll call it
the great reality TV series boom, Um,

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We've done that. Um, and
having the writers and actors both on

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strike is you know, is very
difficult for the industry. One of my

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favorite, um, one of my
favorite things I've seen on social media is

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during this right, go see some
live theater. But um, but it

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clearly, you know, as we've
all seen this this past weekend, based

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on the time this is recorded,
it clearly didn't slow down. A whole

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lot of people go into the theaters
to to to see Barbieheimer or up and

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Barbie or you know, yeah,
yeah, Well, I think on that

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um, you know the the the
president, um of the writer scuilld of

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that she did say that it was
fine for people to still support to to

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go to movies, right she did. She didn't say that. So it

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wasn't like, um that they weren't
recommending that consumers stop supporting that that content,

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right, that that's not so?
Um, I just I wanted to

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get your take though on like,
but that's but isn't that the opposite of

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a strike? You know? I
don't know why, you know, I

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I I think it helped me understand. Maybe maybe I'm just not getting no,

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no, no no. I I
think that this again gets back to

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the crux of the problem. Right, So so they're like, they're like,

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we're going on strike, but also
you should still consume content. And

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why should you still consume content?
Oh? Because they I think to some

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degree they understand or they have an
inkling of the competition that's really out there.

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Is if people stop going to the
movies, or if they stop watching

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Netflix, if they stop watching cable
more, if they if they somehow help

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accelerate that, it's going to be
overall worse for all of them. Because

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no one pays TikTokers, you know, and so that's like late night TV.

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That's the argument. That's the argu
want to say, you know,

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band, stop watching TikTok Yes,
exactly. And I think I think like,

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like, no one's going to do
that. No one is going to

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do that. And content creators you
know when you say, when you it

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boggles my mind because I talk to
a lot of young people and yes,

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their their career goals are to be
an influencer. Yeah, their career goals

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are you know. Um, and
this is a whole and because these exist,

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and because they can be monetized,
and because people can make a lot

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of money with very very little risk
or investment. Yes it is. It

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is sexy as hell, Yeah it
really is. But it's it's what has

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created the situation where legitimate professional writers
and actors and directors and other people you

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know, editors you when you get
into the film industry, Uh, there's

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a bunch of that going on out
there. Um. But well, yeah,

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it's creating a challenge in a whole
new world. But I think that

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people that both sides of this particular
strike issue need to come to the table

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with the understanding that neither side can
control that that UM correct user generated content.

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Yeah stuff. Yeah, honestly,
yeah, honestly, I think both

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sides need to come to the table
and say, hey, let's um,

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let's look at charging the AI companies
if they're going to scrape any of our

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stuff. Like if if an AI
company is going to use material that we

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have written that for a studio,
then the studio needs to help the writer

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and they all together need to get
revenue from that, you know. And

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they need to look at redefining ownership
of content. I mean, they look

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at like protections for ownership of content
and for all this kind of stuff.

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And I mean I think that's more
what what you need, what it needs

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to be going down, and and
it's it's just so difficult because I agree

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again, you know, with points
that both sides have, right, and

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so I'm just like, oh,
but like that's not the problem. And

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in my view, even as a
content creator, I feel the same almost

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the same way a lot of times, because I think we talked about this

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too with a theme parks especially.
I feel like I put a lot of

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effort and time and skill and resources
into creating my content just like these folks

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do, right, But then you
get into an environment where, um,

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you know, it's like you throw
a rock anywhere and you're going to hit

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a content creator for theme parks or
for whatever. And so why wouldn't a

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theme park just invite like, you
know, all the people who will pay

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to come make content, Like they
will pay to work, They will pay

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you to work. Why would you
pay me to come out when you when

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somebody else would pay you? Like, it's a it's a whole invert because

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again it's applying demand thing. It's
a whole inverse. And just look at

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look at a knots a berry farm. Right, they open their applications up

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for ambassadors, and the application processes
you you should submit a whole list of

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ideas to them and then submit a
five minute video presentation summary to be considered

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to attend their media night. And
it's like, that's I'm glad that they

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that were in a position where people
can do that. I guess I'm glad

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that a park can you know that
there's enough people that can do that.

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But at the same time, you're
like, oh, this is exactly what.

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It's like a microcosm of this larger
situation, which is you pay for

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ideas, you know, the whole
AI situation. AI situation is exactly what

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happened in the theme park industry.
UM when animatronics became a thing, When

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UM, you know, VR became
a thing. You know, they were

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like, oh my gosh, we're
gonna we're gonna deplete UM all of the

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performers in the in the theme park
industry, and did it for a short

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period of time. Yep, yep. And so I'm not sure what's going

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to happen with AI. I Eventually, you know, we could, we

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could. It's possible that with technology, we could see an entire industry disappear.

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I mean, looking looking down the
road, it is possible that in

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the future we will be able to
UM type rom com with UH with happy

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ending, strange twist because of gay
roommate blah blah blah blah blah, and

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a whole a whole script is spit
out, and then we take that script,

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put it into a different AI program
and it then casts it it then

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and we lose all movie stars,
we lose all actors in the film industry.

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But you know what, something is
going to replace it. I don't

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know what that's going to be,
but something is going to replace it and

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eventually that AI. You know,
just because we can do things technologically doesn't

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mean we necessarily should. And I
think that that's another thing that the consumer

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needs to look out for, and
I think it's something that we all need

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to track as as theme park and
events industry people, because AI is still

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not It's great, it's great,
but it's still not great enough to to

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engage with guests as quickly as your
human being can. Yeah, I think

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um to that point. Just this
week, right, Google and several other

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five other large technology companies did say
they were looking to put together regulations or

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AI which could include like a watermark
in the content and or you know whatever.

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I want to bring it back to
theme parks. I think we touched

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on it a little bit, but
I want to bring this whole thing back.

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And I think especially Scott with your
perspective, having been an actor,

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having been having worked in done some
commercial work for acting, having written,

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I mean, I feel like you
have seen every piece of this pie and

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the theme parks, corporate theme park
individual haunts. I mean, what how

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do you think this will impact the
theme park in trash and space or what

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should people be watching out for?
Like I mean, obviously you still gonna

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need writers, right or AI will
just write this. I mean you need

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in person actors because we're theme parks, right so, and people need to

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do it in person, So that's
good. Well, and again I wish

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when I very first started talking about
this, I said, it's a very

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complex situation. It's got it's got
many legs, and they're all twisted around

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each other. So I'm not I'm
not quite certain I can simplify a solution.

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I would say that for the theme
parks, what I would recommend is,

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let's let's double down on the things
that we can do that film cannot,

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and that is in person, one
on one, in agement, interaction,

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immersion, whatever, because I think
that you know, watching watching an

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AI created video versus engaging with a
human being playing a character in a in

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a real space. I rl is
there are two different things, and I

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think the more we can lean into
the fact that they are different, I

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think the more we will be able
to as parks continue to offer job opportunities

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for talented artists. Yeah yeah,
well, I think it goes back to

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just what we wave a few episodes
back. I'm reminded of again the Born

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scentacular where they have that actor who
is paid just in case the show goes

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dark. They could have an automated
thing like Disney that just says we're experiencing

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technical dificulties. But again, they
took that as an opportunity to put an

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extra role there, an extra paid
acting role that I think, in my

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opinion, made makes the show incredible. It wasn't like it made the show

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going down like a great experience.
So I think a very a very minuscule

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example. I just finished an event
this past weekend UM called The Vault of

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Dreams, and it was it's basically
a high end immersive cocktail party. That's

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the easiest way to describe it.
And but it's got live performers, it's

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got live music, it's got themed
food, themed cocktails, etcetera, etcetera,

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etcetera. And this is at the
Vault and Tampa. But two of

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the characters, for the most part, spend the night. They will just

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kind of dance with each other to
the music, and then out of nowhere

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they will go into this really cool
gymnastic lift or trick and the audience just

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all of a sudden realizes, oh
my gosh, I'm living in a world

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where this kind of magical silliness can
happen. I don't. I don't think

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you can do that as much in
a in a film setting. So I

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think it's important to recognize. That's
what I mean by leaning. Let's lean

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into those things that we as theme
park people can do when it comes to

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performance, when it comes to even
even writing, because although that's not written,

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it's conceptualized. Yea. So yeah, yeah, okay, Um,

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Well, on that note, we
have two more dimensions and to cover from

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from the post interview with Iger that
various outlets have done. Okay, First

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is I think exactly what we were
just talking about, which is really his

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continued realignment of Disney, and part
of that will include the sale of several

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Disney's properties. So Iger put roughly
a third of the company up for sale

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this week, declaring Disney's linear TV
assets non core to the business that includes

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TV Network's ABC, FX and free
Form. He also say Disney is looking

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for a strategic partner for ESPN,
that he's not willing to sell the entire

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thing and on. So there's that, which is kind of we just talked

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about that element. I think we've
talked about this a lot, and we

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talked about it previously, but basically, you know, his his return to

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IP focus and to the creation of
great stories and great in person experiences,

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and again just under but again just
underscoring, like if Disney doesn't think that

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the linear TV is useful, that's
a that almost proves the point of the

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whole. You know. It's like
people are arguing over our struggling industry.

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It's like, well, you know, Disney's not even to hold onto these

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assets because they're not It's it's it's
going downhill. So and it's a pendulum.

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It's a pendulum. It's going to
swing back and forth. We see

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these large companies expand and contract on
a regular basis. We've seen it happen

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before and we will see it happen
again. They keep you know, Disney

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was at a time where they were
like, oh, we need we need

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more levels, we need more levels, we need more levels. And we've

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talked about it on the show too. The power the power of the onion,

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you know, the with the the
multiple different ways to experience the content.

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But now they're recognizing, well,
ABC isn't isn't getting our content out

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there the way some of our other
options or other opportunities are so let's get

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rid of it. And what's interesting
is going back to the strike. I'm

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sure there are people out there who
are saying, oh my gosh, I

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curse you Disney for getting rid of
this great way to hire higher actors and

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higher writers. But it's supply and
demand. If if the you know,

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and there is everybody says big companies
are heartless. No, big companies are

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there to make money. That's that's
free enterprise. That's the way it exists.

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Now. More and more, more
and more companies are starting to have

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more heart and more compassion, which
is great. But ultimately they can have

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all the heart and compassion in the
world, but if they don't have the

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dollars to continue to enact the ideas
of that compassion, then they cease to

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exist. Yeah, they seem to
exist completely. And as I say,

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whenever anything is taken away, something
else rushes into fill the void. Ye,

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yep, I agree with that too. Yeah, I mean it might

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be even just so what we've talked
about, you know, like there's I

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feel like the in person, the
opportunity is pretty great right now, and

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even and everybody seems to be agreeing
with that, right, Like, look

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at the expansion Epic Universe, look
at the so many eighteen parts of have

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an announced for twenty twenty six just
this week that we won't get to,

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but you know all those are going
to require in person performers, So it's

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right, yeah, and those are
whole venues that did not exis And look

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at Horror Knights expand to forty eight
nights. We just talked about that they're

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hiring what two thousand two, it's
like two thousand A lot of people.

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They're hiring a lot of people.
But so anyway, the last portion of

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this is a Iger did speak to
a few different outlets about what he thinks

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is the a little bit more about
the park specifically, which I think for

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our audience is very important. So
first, there was some reporting that came

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out that basically said that on the
whole, the numbers for Disney World are

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lowered than they were in two thousand
nineteen. It's like they're trending down for

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summer. It's not doing well.
And I think Iger kind of shot back

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and argued with those findings to a
few outlets, and his point was that

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wealth easy world and widespread reporting specifically
about low weight times on July fourth.

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Iger said that measuring attendance at Disney
World on July four didn't really factor in

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temperature, which is about one hundred
degrees and nine he made on that day,

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so kind of like he was kind
of like arguing. He was like,

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00:24:25.599 --> 00:24:27.880
well, you know, there was
like mitigating factors that dirty up the

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00:24:27.960 --> 00:24:33.880
data, so you're so the reporting
is incorrect. That was his one point.

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He also continued on further to say, basically, there's more competition now,

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you know. He was like,
Florida opened up early during COVID,

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and they created huge demand and didn't
have competition because there were a number of

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other places and states that were not
open yet. There's a lot more competition

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today. So against twenty twenty two, the state of Florida has been down.

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So against twenty twenty two, it's
been down because there's more competition.

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Basically, we actually track hotel tax
revenue across the state, which is publicly

347
00:25:00.200 --> 00:25:04.480
a matter of public record, and
there they are continues their counties in Florida

348
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that have been down six or seven
percent recently. We also know that our

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competitors are discounting in that state.
Discounting ticket prices, right, So there

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are near term issues in Florida that
I don't think I have any to do

351
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with politics, and not about pricing. He also basically went on to say

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in a few other interviews that despite
having said earlier that their pricing was too

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aggressive, he's now thinks that there's
nothing there's pricing is not an issue basically.

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So so it's just it's interesting also
because if you remember we've talked about

355
00:25:36.799 --> 00:25:40.599
previously, one of their main points
previously was that there were too many people

356
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in the parks, right, so
we're kind of we're talking about how they

357
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were increasing that to even out the
demand. So it's like, I think

358
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this is another poor opportunity is or
I think Eiger also misspoke in about the

359
00:25:55.559 --> 00:25:57.400
theme park thing, because it's kind
of like you either have too many people

360
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or you don't right or you know
what I mean, or like pick pick

361
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a lane, pick a lane,
Bob, Like it's like either there are

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too many people and you know,
now you're at the right price point so

363
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that it's it's a good experience for
the guests, or you're complaining that your

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numbers are too little. I mean, you know, like pick pick a

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point. And then the only other
mitigating thing I would add is that I'm

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not sure I believe Iger's argument about
the like, I know it's hot there,

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but like I feel like it's more
like that that might be a symptom

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00:26:30.000 --> 00:26:33.960
of a larger problem. The larger
problem being that it's been a record heat

369
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wave this season everywhere. And I
mean, Scott, you just came back

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from an area that deals with this, and what do they do. They

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put everything inside, and none of
our parks are inside. So what are

372
00:26:44.240 --> 00:26:47.839
we going to do when this becomes
the norm for all summer and it gets

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it's five degrees hotter, it's on
written five. I was I was just

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gonna say, you know, in
Dubai, having visited Motion Gate, which

375
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is an outdoor theme park, and
seeing how empty it was. Yeah,

376
00:26:57.440 --> 00:27:03.200
and then the park that was literally
across the entertainment complex from it, Bollywood,

377
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closed and they're claiming, you know, they're going to retheem it to

378
00:27:07.880 --> 00:27:08.960
a new park, But it's going
to help when it's too hot to be

379
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outside. It's not going to help
when it's too hot to be out there.

380
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Um, even even things like one
of the top rated attractions in the

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00:27:17.720 --> 00:27:22.000
UAE right now, which is Global
Village. Even they closed during the summer.

382
00:27:22.079 --> 00:27:25.000
You know, we talk about we
talk about seasonality here with parks in

383
00:27:25.000 --> 00:27:27.400
the States, and you know they
close during the winter. Um over there

384
00:27:27.559 --> 00:27:32.880
they closed during the summer. So
I think that See, I actually think

385
00:27:32.920 --> 00:27:36.000
that heat is an issue. I
actually think it's a huge issue, and

386
00:27:36.000 --> 00:27:37.960
it's one that's probably not going to
go away. We're not going to get

387
00:27:38.000 --> 00:27:41.640
onto a whole big discussion of climate
change, but I don't think it's going

388
00:27:41.680 --> 00:27:45.480
to be something that's going to imagine, never going to get better. It's

389
00:27:45.839 --> 00:27:49.400
it's only going to get worse.
So it has to be taken into consideration,

390
00:27:49.599 --> 00:27:53.759
has to be taken into consideration.
Now has Disney taken into consideration enough

391
00:27:53.880 --> 00:27:57.680
yet, Well, obviously not if
it's obviously not in there exactly if it's

392
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a factor, if it's a factor
in there pricing so or in their in

393
00:28:02.200 --> 00:28:06.279
their profitability. So I think it's
important to recognize that. And for you

394
00:28:06.279 --> 00:28:07.519
know, for those of you who
are listening who don't work for Disney,

395
00:28:07.519 --> 00:28:11.160
who don't work for Universal but work
for a smaller park or a smaller chain,

396
00:28:11.599 --> 00:28:15.279
um, you know, this is
something that you need to take into

397
00:28:15.279 --> 00:28:18.079
consideration. And it's not just heat. It is guest comfort. If guests

398
00:28:18.160 --> 00:28:22.880
feel comfortable, whether that is safety, whether that is the seats in your

399
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theaters, whether that is the temperature
outside, whether that is the accessibility to

400
00:28:26.960 --> 00:28:33.240
water ways to cool down, how
safe they feel as an individual visiting your

401
00:28:33.279 --> 00:28:36.759
park. Based on your politics,
you know, all of these things don't

402
00:28:36.759 --> 00:28:40.880
even start to get into your content, your IP or whatever. It is

403
00:28:40.960 --> 00:28:44.799
basic guest comfort. And I think
that is something that you need to lead

404
00:28:44.839 --> 00:28:48.319
with in everything that you do,
because that's what's really going to break down

405
00:28:48.319 --> 00:28:52.640
your attendance and and certainly break down
your ratings as far as you know,

406
00:28:52.720 --> 00:29:00.799
as far as competition. We talked
about when when COVID first starts and everything

407
00:29:00.839 --> 00:29:06.279
started shutting down. We talked about
when it reopened that parks were going to

408
00:29:06.319 --> 00:29:08.079
do everything they could to get people
back in to make up for lost time.

409
00:29:08.680 --> 00:29:12.319
So you know, let's not just
look at let's not just look at

410
00:29:12.319 --> 00:29:18.400
this tiny little microcosm. Let's back
up just a little bit and say,

411
00:29:18.839 --> 00:29:22.960
okay, so they stayed closed for
you know, a year. I'm overstating,

412
00:29:23.039 --> 00:29:26.480
but they stayed closed for a long
period of time, and then they

413
00:29:26.480 --> 00:29:29.920
had to make up for that,
and now they have to adjust again.

414
00:29:30.200 --> 00:29:33.240
You know, it is constantly as
a state of looking at where we are

415
00:29:33.319 --> 00:29:37.559
now, what's going to happen in
the future. One of the things that

416
00:29:37.599 --> 00:29:41.480
we learned over and over and over
again is the only way to deal with

417
00:29:41.680 --> 00:29:45.680
the next challenge to your business,
the next global challenge to your business,

418
00:29:47.319 --> 00:29:51.240
is to plan for it now and
to plan multiple strategies as you move forward,

419
00:29:51.599 --> 00:29:53.440
because these things are not going to
change. There's always going to be

420
00:29:53.480 --> 00:29:56.039
something that's going to come up.
Plan for heat and plan for competition,

421
00:29:56.359 --> 00:30:00.000
basically exactly and exactly. And we've
been saying that for how long, you

422
00:30:00.039 --> 00:30:03.400
know, We've been saying that at
some point they're going to have to look

423
00:30:03.480 --> 00:30:10.160
at the Guess experience and make it
better or they're going to become not competitive.

424
00:30:10.359 --> 00:30:11.880
And I think the same thing's going
to happen with the heat everywhere.

425
00:30:11.920 --> 00:30:18.799
You know, there's just not Magic
Kingdom is miserable because there's not enough natural

426
00:30:18.880 --> 00:30:22.799
shade. There's not enough like I
mean, it's just not Magic. Kingdom

427
00:30:22.839 --> 00:30:26.920
was never built to have the number
of guests either. Yes, you know,

428
00:30:26.039 --> 00:30:30.759
even even in the expansions that they've
done. It's part of the reason,

429
00:30:30.880 --> 00:30:33.839
you know, part of the reason
that so much of the virtual queuing

430
00:30:33.880 --> 00:30:37.039
and such takes place in California is
because they don't have an option if they're

431
00:30:37.039 --> 00:30:40.359
great, if they want to do
the numbers of people that they want to

432
00:30:40.400 --> 00:30:44.640
do, as opposed to just being
a marketing tool for a movie studio,

433
00:30:44.680 --> 00:30:48.279
which is not what it is anymore. Yeah it is. It is now

434
00:30:48.480 --> 00:30:51.799
its own attraction. They're going to
have to find ways to keep guest comfort

435
00:30:52.160 --> 00:30:55.720
in front of mind. So to
kind of sum all this up, in

436
00:30:55.759 --> 00:31:00.480
my opinion, um, Eiger is
stating things that are very true. The

437
00:31:00.559 --> 00:31:06.440
heat was a factor, the competition
is a factory, and I'm glad he's

438
00:31:06.440 --> 00:31:11.039
addressing it because he ain't stupid,
and the Disney team is not stupid.

439
00:31:11.160 --> 00:31:12.839
They're looking at that going okay,
these are the factors. We need to

440
00:31:12.880 --> 00:31:18.039
address these and look at the moving
forward. So in that case, think

441
00:31:18.240 --> 00:31:22.440
think like Eiger in that regard if
that is indeed what he's doing, and

442
00:31:22.440 --> 00:31:26.039
and plan ahead going look at guest
comfort, Look at guest comfort, look

443
00:31:26.039 --> 00:31:29.839
at competition, look at what the
threats are in a suat analysis, look

444
00:31:29.880 --> 00:31:33.880
at what your potential threats are and
address them early and be ready to keep

445
00:31:33.039 --> 00:31:37.519
out your thumb on the pulse so
that you can keep moving forward. Wow,

446
00:31:37.640 --> 00:31:41.079
okay, we really got we really
gotten the rabbit hole there. But

447
00:31:41.319 --> 00:31:45.200
again, staying true to what we've
set out to do with this show from

448
00:31:45.200 --> 00:31:48.839
the very beginning, we are out
of time. So this is theme Park

449
00:31:48.839 --> 00:31:51.680
in thirty. This is Green Tag
theme Park in thirty and on behalf of

450
00:31:51.680 --> 00:31:56.119
Philiprnandez with Gantum Lighting and the Haunted
Attraction Network and myself Scot Swenson with Scot

451
00:31:56.200 --> 00:32:00.240
Swinson Creative Development. Thank you so
so much for watching and listen, and

452
00:32:00.240 --> 00:32:00.519
we will see you next week.