July 3, 2023
Hasbro City & Crystal Tower Open

Hasbro City opens in Mexico, Glenwood Caverns Adventure Park reopens Haunted Mide Drop as Crystal Tower, and The Mall of America (Bloomington, MN) and American Monsters are set to open a new haunt this Halloween season: “Onionhead’s Revenge”.
Hasbro City opens in Mexico, Glenwood Caverns Adventure Park reopens Haunted Mide Drop as Crystal Tower, and The Mall of America (Bloomington, MN) and American Monsters are set to open a new haunt this Halloween season: “Onionhead’s Revenge”.
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From our studios in Los Angeles and
Tampa. This is Green Tag theme Park
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in thirty I'm Philip, He's Scott
and this week we'll start off talking about
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the Hasbro City opening in Mexico.
Hasbro City's extensive entertainment offering includes ride such
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as Monopoly The Ride, a speeded
roller coaster which carries the rail all the
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way as to the top and where
passengers can control the speed, Power Rangers
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Battle, a state of the art
pumpers cars ride with three sixty degree turns,
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Zip's Royal Flight, among many others. There's also going to be entertainment
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offerings such as character shows, interactive
in virtual roundy attractions, active place bases,
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fund games, themed food, beverage, as well as at first Hasbro
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themed store in the region. We
are excited to welcome guests to Hasbro City
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and to continue our blueprint two point
oh strategy offering more meaningful ways for families
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to engage with our brands, said
Matt from the VP of Location based Entertainment
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at Hasbro. We talked about this
story when it was announced, originally about
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the concept of Hasbro opening up a
fec slash mini theme park type of deal
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in this area, not only again, like they said, it is an
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expansion into the Mexican Mexico region and
the first kind of store in that area.
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So that's one big portion of it. I think the bigger portion is
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exactly what that quote said, which
is basically more meaningful ways to engage with
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our brand. I also interviewed the
Hasbro team when they're at License Nextbo and
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they were actively looking for more expansions
of their brand, and I think that's
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exactly it. They're looking for ways
for guests, families. Really they're targeting
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like the families, like the people, like like we had talked about this
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where Hasbro, a lot of these
ips are older, so it's really like
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it's like the parents. You're almost
targeting the parents, and then they're trying
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to get their kids interested in the
toys and in the understanding by taking them
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to these experiences. So yeah,
I used to love to play with my
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Mighty morphrom Power Rangers when I was
a kid. Let's go to let me
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take you and we'll go to the
Yeah. Yeah, that's I mean,
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that's what it's all about. Um, I think I agree with you one
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hundred percent, Philip. I mean, this is this is great. But
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I think one of the things that
I really want to make sure nobody misses
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on this, there's actually a position
with Hasbro called the vice president of Location
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Based Entertainment UM a toy company.
Now this is this is I won't say
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this is brand new, but this
is something that is becoming more becoming more
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and more commonplace for non quote unquote
entertainment brands, and that is to have
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a location based entertainment coordinator, vice
president, director, whatever, because again,
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they're they're reaching out to make it
so that it's not just the toys
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or the board games or the the
next newest interation iteration of those. I
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mean, there's only so much you
can do to bring Monopoly into the current
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the current environment, and they've already
done that with, you know, doing
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all sorts of themed Monopoly games.
They've done it with all sorts of video
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versions and electronic gaming version. So
now they have to create it so that
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you can experience in yet another way
in the ride. So it's to have
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a position in a company that their
sole focus is location based entertainment, first
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of all, is incredibly smart on
behalf of Hasbro, and secondly, becoming
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more and more common even in things
that you don't necessarily expect. I have
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several friends who for and I can't
really talk about the companies, but for
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companies that you wouldn't think of would
be necessarily related to entertainment, they are
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now responsible for finding new ways to
get their brand in front of people in
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live situations or in interactive situations,
or you know, how can how can
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we get how can we get the
brand and the product and the IP in
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the faces of people so that they're
not just having to rely on advertising to
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reinforce the brand or quality of product
to reinforce the brand. Now they can
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create this sort of fun hybrid m
bridge between live interactive entertainment and board games
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or action figures or um other less
obvious brands and ips. I think that's
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I think that's really smart. I
think it's really cool. Um you know
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it's it's sort of like it's it's
a weird sort of twist on what they
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used to do with films, where
companies would would actually try to pitch to
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get product placement in movies. You
know, they would they would pitch that.
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My favorite story is Eminem's Turned Down, UM turned Down ET, but
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Reese's pieces didn't, and it's why
Reese's Pieces, what they claim is why
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Reese's Pieces actually became a popular candy. Otherwise it would have faded into obscurity
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had it not been for Elliott and
Et laying down the Reese's Pieces. For
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those of you who aren't old enough
to remember the movie, stream it so
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anyway. But it was one of
those product placement things. This is kind
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of the opposite. This is how
do we instead of doing product placement,
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how do we use our product to
reinforce the live, interactive experience. And
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I think it's really smart to have
people doing that. So if you are
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an independent owner or an owner of
a smaller park and you don't feel like
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you can play with the big boys, check with some of the companies around
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you. They may not have somebody
completely assigned to it, but there's going
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to be a trickle down of this
mentality of having someone who is hired to
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seek out those live engagements. So
look for those, look for those in
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your area. Because it doesn't necessarily
have to be the largest international IP brand.
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This same concept will work on smaller
ips or even local ips. So
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just keep that in mind as you're
as you're looking for ways to not only
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you know, find ways to financially
support your organization, but also to bring
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in a larger audience because you can
build not only on your fans, but
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also the ends of whatever other product
or IP is out there. It's interesting
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that you mentioned the product placement thing, because in my brain, this is
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the new media version of product placement. It's just it's crazy that you're It's
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like, it's like you mentioned it
as the opposite, but I actually think
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it's more like the way it's done
this year or this year, this this
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this year, Next year it'll be
done differently this this era or whatever.
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Yeah, next year it will be
aar or it'll be like in the whatever
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Google thing. Now. It's just
interesting because when I think about it,
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I think about this happens all the
time, you know in LA, whether
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it's a pop up for a whole
pop up little mini experience, or it's
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them doing something at conventions or you
know whatever. There's all these brand extensions
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that happen all the time, activations, and I feel like the purpose really
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is to get people excited. Yes, but if you talk to the marketing
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team, they're like, how many
story shares did we get? How many
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mentions did we get, Like that's
what they're tracking, attracting the mentions,
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and then you think about how many
you know, aggers did we invite.
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And the vloggers all do their own
bit with whatever, Like look at Comic
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Con and last year of the American
horseed or a little garden thing like you
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know, they had all the press
go through, And I mean that's like
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that to me is really from the
marketing standpoint why they're doing it. They're
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doing it for product placement essentially in
all of these new media, you know,
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getting in people's stories on Instagram and
getting in people's videos on YouTube,
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right, And it's it used to
be back in the day when we were
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looking at because we even did this
to a certain extent a thousand years ago
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at Hell of Scream at Bush Gardens
in Tampa. We would get sponsorship from
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brands, either local we would usually
get from them from local distributors of national
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and international brands. So for example, we would go and talk to Duncan
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Donuts and ask what is it that
you that you want out of this,
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and they very simply wanted to make
certain that people knew they had good coffee.
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Because this was right when Duncan was
long their coffee. So what they
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did was, we said, great, give us X amount of dollars,
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give us um anything you have that
says Duncan Donuts, which I used to
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set decor and the haunt that they
that they sponsored um. And then at
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the end of the night they did
Duncan Donut coffee samples to guests as they
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were leaving at two o'clock in the
morning, which was perfect. I mean,
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it was just a perfect tie into
the guest experience as well as showing
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people, hey, Duncan Donuts has
great coffee. And because again at the
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end of the night, people are
either tired or dare I say, drunk,
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um, and they needed a little
little caffeine pick me up um before
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heading on home. And so it
worked out, It worked out beautifully.
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Hasbro, of course, has taken
this to a completely new level. So
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it's not just the sponsorship of a
single haunt, but it is the integration
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into an entire park and I and
I it just it just all makes way
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way way too much sense to me. This is this is exactly what should
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happen. So it doesn't seem like, you know, if you're if you're
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an old guy like me. You
think of to old television and the old
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television commercials where you'd hear and now
a word from our sponsor, where they
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would completely separate from the show.
Um, it's not the case anymore.
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This is actually going back to even
before my time on television, where entire
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shows we're sponsored by specific brands.
UM. So it's it's it's that full
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integration. Of course, it's the
pendulum swinging back and forth, but it's
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full integration. Yeah, it's the
full integration of the of the brand into
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the experience. Um. And this
is something of course, as we all
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know that Disney has always done.
Um and, but now it's going outside
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of the world of entertainment, into
the world of toys, into the world
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of you know, I just came
from Ferrari World in Abudhabi, the world
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of cars. Uh. It's there
are parks being built based on pretty much
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any any brand you can think of. So coming in twenty twenty five Windex
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World where all the everything's made of
glass and it's super clean. I don't
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know, but that could be a
thing. I'm I'm actually I have ideas
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for that now. Actually, either
we go it could be like an r
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experience and you know it's that,
or it could be like a haunt where
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it's like a mirror thing and you
don't know and you just like hit paints
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of glass and you smudge that.
You do it up in a you do
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it up in a mountain and uh
and you do this whole you know,
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glass walkway that goes out and gives
you this this beautiful view of everything,
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and um. Yeah. The haunt
ideas is very much like what what was
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that thirteen ghosts something like that in
an escape room and you have to clean
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the right spot, Yeah, exactly
exactly where what you do is it all
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the window looks dirty until then there's
messages on it days. Yeah, yeah,
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okay, all right, we're gonna
charge the Royal TV for that.
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And so there we go. All
right, thank you windex Well, now
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that we're in the spooky realm,
well, I don't know, this is
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sort of spooky. But anyway,
here's an update a story we talked about.
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We talked about this so many times, but Glenwood Caverns. Remember that
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there was the unfortunate fatality back in
twenty twenty one there and essentially after the
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investigation what happened is Glenwood Caverns has
a had a Haunted Mind drop and it
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was a drop ride. It was
very low capacity. But essentially what had
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happened was there was a small girl
who sat on top of the restraint and
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then when they went to cycle it, there was an air message that came
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up. But the right operator thought
that he reset it because he kind of
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you know, she was sitting on
top of the restraint and she put the
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excess over her to make it look
like she was dropped in and they reset
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it. So the right out like
Manu went in reset it because of course
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there's always an error, like you
have to cycle every seat right, so
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he didn't cycle the seat. He
reset the ride and said it goes up
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and she falls out and dies.
So it was it was bad. Obviously
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it was a terrible incident, but
it triggered a lot of safety and whatnot.
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We talked about that was two years
ago. Since then, they we
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talked about last Sayapa, we saw
that some we saw some previews of the
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retheming they had decided to do and
now they have officially reopened that section.
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It's now called the Crystal Tower and
it's everything's inside has been rethemed, the
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queuing, the restraints, the instruction
and signage, lighting, operator control panel
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placement, everything was redesigned to give
a much they say, a much clearer
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view of the right experience. There
were two things I thought were interesting about
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the story. One is that they
don't want to talk about it. Out
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of respect for everyone involved, we
will not be giving interviews or distributing further
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information, so they just kind of
um, they're They're like, we've reopened
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it. It's called Crystal Tower period. You know. That's that's basically it.
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And the next thing is really what
they've done some of the specifics.
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They did list out the specifics very
like bullet points specifics, so it kind
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of the opposite of usually what we
get with fluffy. There's like there's no
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fluffy. It's like we've done these
things and we've done it. But I
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thought it was interesting they focused on
transparency kind of of the of the like
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how the loading and all the operating
system is happening. But also they've kind
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of redone to make it a three
point restraint system. So instead of it
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being a belt that goes across your
bottom, now right, it's a full
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like harness like in a in a
car, so a full like harness that
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goes over. So I think essentially
what they're thinking is it's much harder than
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you know with the with the red
with the panel being redone and the news
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security systems in place, and then
with this panel, it'll be much more
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difficult to I mean, it's very
it's even more clear at that point the
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harness is on or not right,
it's not you can't be half on the
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harness. So it's interesting that they
talked. When Scott and I talked about
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the story last time, we talked
about really the key being the training here
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and how it ties into the staffing
thing. And what was interesting is nowhere
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really in this that I see them
talking about how they have redone their training.
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They were like, oh, we've
we've you know, we're doing training,
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blah blah blah blah. You know, they all the basic stuff,
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but they haven't sat down and say
this was the fundamental problem we found with
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our training and how we are resolving
it. They didn't say that. Instead,
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they're like, we readed the restraint
system, we readed the theme you
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and all that. So I don't
know. So it's interesting because this story
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is. I was not aware that
they had reopened until we started going through
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the notes for the show today that
obviously Philip puts together. And when I
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when I was reading this and as
you started to talk about it, I
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started to think the exact same thing. I was, like, you know,
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they're talking about all of the bullet
point issues of we did this to
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improve the harness, we did this, but none of these were the reason
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it happened. Yes, the reason
it happened was because of operator error.
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Yes, And I think that's I
think it's fair. And saying that without
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without I'm not I'm not casting shade
in any way, shape or form.
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But it seems like after everything we
have read, based on the information that
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I have, let me put it
that way, based on the information I
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have regarding this particular incident, it
sounds to me as though the real cause
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was operator error. It wasn't a
failure of the the restraint. It wasn't
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a failure of the UM, even
of the monitoring system of said restraint.
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It was it was a it was
a failure on behalf of the operator of
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the operator UM. And again my
heart goes out to obviously to the family
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of the victim here, and um, you know, there is a part
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of me that it's like, why
would you try to intentionally bypass a restraint?
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Um? I don't understand that either, But that's that's a whole another
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story. Um. But here,
in this particular case, what they have
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done, it sounds to me what
they have done is they have spelled out,
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in as you say, bullet point
format, all of the concrete hardened
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fast things. They can say,
look we did this, and look we
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did this, and look we did
this. But training is very very nebulous,
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um have to be. But in
most cases it is because when they're
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I mean, let's let's be honest, folks, those of you who are
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listening, and have we ever worked
in a theme part? You know that
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when you got to get somebody out
there, training gets either postponed or sped
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up or whatever. And even safety
training, which it shouldn't, but it
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does, and it becomes just a
checklist of things that you have to do
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in order to go out and be
part of the team. And when you
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are running with half of your your
budgeted staff, you know that that training
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gets shorter and quicker. So it's
clear that what they've done here is they've
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They've just led with here's all the
things that we've done that we can show
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you and take pictures of, and
you can take pictures of, and but
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none of it, you know,
none of it says we've increased our safety
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training by X, Y and Z. Now, there are a couple of
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reasons. Number one, like I
say, this is very nebulous and really
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hard to hard to pin down.
And number two, if they had led
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with this, it opens up the
door once again to show that it was
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operator error. I think that's also
part of the reason that they are not
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giving interviews. I think that's part
of the reason that they are. They
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are spitting out. They're trying to
save an asset, which I completely your
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stand. They're trying to save an
asset that UM really was not broken.
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There was nothing wrong with the attraction
or the ride itself. UM. But
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it's much easier for them, and
it's a puts them in a much um
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safer political place, or or not
even political, but marketing from a marketing
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standpoint puts them in a much safer
place to say, look at all of
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the restraints that we've added and all
of the but it's not what caused the
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problem in the first place. So
again I just want to I just I'm
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not and I'm not even I'm not
even slamming them for it. I'm explaining
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why I think it's going on.
But I think we all need to kind
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of look at these things and those
of you, you know, if for
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00:17:44.480 --> 00:17:48.079
for our listeners who work in HRUM, this is a perfect example of why
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training is so important and if you
need to go back and prove it to
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the powers that be going up your
food chain, um, then this is
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a great example to site uh,
and that is that training can not be
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pushed off to the side. Yeah, I just want to further on that,
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just to clarify, you know,
Scott said, like basically, the
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police report made it very clear that
it was it was the error of the
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staff Like there was no like this, this this isn't like that. To
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me, is what goes counter to
what Scott was saying. Like, I
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think in the context of understanding that
the police official police report against your attraction
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said that it was staffing, it
was user, it was the error of
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this and it wasn't It didn't actually
even blame the right operator if you remember,
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it was like, look, they
didn't get enough training by the supervisors
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of the park team to make this
happen. That to me, I feel
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like they should have said something just
because of the context of there's official police
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report out there that anybody can bring
up that says that it was their fault
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for training. I just feel like
there was a disconnect there. And and
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yeah, they said like even their
officials says all structural and procedural changes have
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been performed by engineers that specialize in
advanced amusement ride design, as well as
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independent righte safety experts with experience inspecting
rides around the world. That did not
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address at all that. So I
guess what I would like to have seen
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is a nod to that in some
way and something of a like, I
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get Scott's point about you get into
weird legal areas if you go down this
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road. So I don't know,
but like maybe so you know, I
279
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again not an attorney, so would
have to consult them. But what I
280
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would have liked to see some nod
to that, And I would like to
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see something that is a like,
we're you know, we're only allowing this
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level tier of operator or something they
have to have training that's sort or whatever,
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like it's not going to just be
the trurocart person on their break that's
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going to go down and run this
ride because we're short staffed. I would
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like some kind of like, you
know, we have redone our internal policies
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to reflect that we acknowledge that there
needs to be more that this is a
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position that requires training based is what
I would like to see, right,
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And I think and I think we
would all love to see that. However,
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I was just explaining why the park
themselves chose not to go down that
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route because they can't guarantee that.
Yeah, yeah, yeah, Well,
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00:20:11.599 --> 00:20:17.480
anyway, here we are. It's
reopened. It's called Crystal Tower Nolfin and
292
00:20:17.599 --> 00:20:21.359
months ago. Check it out.
Let us know what the Crystal How Crystal
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Tower is all? Right? Our
next story, Oh, it's a spoaky
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one. So the Mall of America
is going to make a new haunt.
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00:20:30.680 --> 00:20:33.799
So they've partnered with American Monsters and
they're set to open a new haunt this
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Halloween season. It's called Onion Heads
Revenge, which I don't know about that.
297
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It's a forty five thousand square foot
immersive haunt and we'll bring together dozens
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of life scharacters and legendary creatures in
terrifying evocative sets, combined with media base
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scare moments, theatrical lighting, special
effects, and an original soundtrack that will
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00:20:52.880 --> 00:20:59.640
transport guests into a never before experienced
realm of horror. It'll also feature specialty
301
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bar with them cocktails and food.
More than a great Haunt, this is
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00:21:03.039 --> 00:21:06.960
a truly exciting night out. After
a shot of liquid courage, guest will
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step inside a world of creepy Louisiana
bayous and graveyards and come face to face
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00:21:10.920 --> 00:21:15.559
with supernatural terror and a creature out
for revenge, said CEO of American Monsters.
305
00:21:18.920 --> 00:21:22.119
Yeah. So what was interesting to
me is this came out of left
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field and also this is a partnership
with um we didn't mention it in here,
307
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but music Er Entertainment Group, the
themed entertainment producers, and also the
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00:21:34.079 --> 00:21:38.640
people who put together the Haunted Hotel
in San Diego. So it's like it's
309
00:21:38.640 --> 00:21:44.240
like the Mall. Plus it seems
like American Monsters is like the Shell Corp.
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But you know it's it's basically we
have all these entities, the Mall
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of America, the American Monster people, but also the people who do the
312
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Haunted hotel stuff out in San Diego
and then the themed entertainment fabrication studio.
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So it's an interesting pairing of people. And it's interesting that from the gate
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they're doing the you know, the
full night entertainment blah blah blah. And
315
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also that it's such a large footprint. I'm not sure about any of this.
316
00:22:08.119 --> 00:22:14.680
UM, forty five thousand square foot
is a lot. Yeah, it's
317
00:22:14.680 --> 00:22:17.640
just it's it's so again, I
guess, I guess this all depends on
318
00:22:17.680 --> 00:22:19.799
the execution. But I'm seeing a
lot of things in here that are suss
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Like, I'm like, m,
can you fill forty five thousand square foot
320
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square feet in year one? Um? Also, the thing the entertainment studio
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00:22:27.039 --> 00:22:30.240
you're hiring doesn't have a track record
and haunts there a theme park people,
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00:22:30.279 --> 00:22:34.240
So maybe it's it's more of a
you know, like a more of a
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00:22:34.279 --> 00:22:37.160
permanent installation that I don't know.
I don't know, I don't know sky
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what anything. Well, first of
all, I don't know who onion Head
325
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is, but yeah, I know
that was also I quite honestly, I
326
00:22:45.240 --> 00:22:48.759
see I love the name. It
intrigues me. I want to know who
327
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onion Head is and why do they
need revenge, That's my question. And
328
00:22:52.519 --> 00:22:56.519
again I'm sure that there there is
someone knows who onion Head is and what
329
00:22:56.640 --> 00:23:02.640
character it is, and but I
don't new to me. So if if
330
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they're if they're trying to build their
own IP, more power to them.
331
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And if it is an existing IP
that they got really cheap, more power
332
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to them. So there we go. Um. The one thing that I
333
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will say that I found, as
you say, Philip, a little suss
334
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is when you're when you're looking at
their description, it's it's basically it's going
335
00:23:21.200 --> 00:23:23.839
to be a haunted house, which
has and then they list all these things
336
00:23:23.839 --> 00:23:29.160
which basically means a haunted house.
Like theatrical lighting. I was like,
337
00:23:29.200 --> 00:23:32.640
as opposed to what type? Opposed
to you know, a lamp or two,
338
00:23:32.839 --> 00:23:37.200
Um, I don't know, terrifyingly
evocative sets. So it's going to
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00:23:37.279 --> 00:23:44.799
have scenic lighting, scare moments,
special effects, and music pretty much everything
340
00:23:44.839 --> 00:23:48.519
every haunt has ever had ever since
the Dawn Time exactly. So what makes
341
00:23:48.519 --> 00:23:51.920
it immersive is the question, and
what makes it and what makes it what
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00:23:52.039 --> 00:23:55.160
makes it cut through the noise of
all the other Halloween stuff. Now I
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00:23:55.200 --> 00:23:56.839
will say I was I was with
you the moment you said forty five thousand
344
00:23:56.880 --> 00:24:03.319
square foot, I was like,
the hub, Yeah, that's gigantic and
345
00:24:04.160 --> 00:24:10.519
working on multiple haunts at as we
speak, as we record this UM looking
346
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at staffing. Trying to staff enough
performers to have an impactful haunt that is
347
00:24:15.799 --> 00:24:22.039
forty five thousand square feet is going
to be very challenging unless they are able
348
00:24:22.119 --> 00:24:27.799
to utilize some some we'll call them
space suck. We need some they need
349
00:24:27.839 --> 00:24:32.000
some giant things that will eat up
some of that space. Whether that is
350
00:24:32.039 --> 00:24:41.160
a massive um, a massive animation
or a huge sort of cage maze or
351
00:24:41.200 --> 00:24:42.160
whatever. I don't know. They're
going to have to eat up some of
352
00:24:42.200 --> 00:24:47.640
that footprint because to try to fill
all of that with actor scares is going
353
00:24:47.680 --> 00:24:51.119
to be darknier impossible. Yeah,
I just I agree with that one hundred
354
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percent. And I'm wondering if the
angle they're going is more like permanent themed
355
00:24:56.000 --> 00:25:00.319
area experienced type of thing that then
they'll reuse or because I just for context,
356
00:25:00.720 --> 00:25:03.200
right, um, and there's just
so many there's also some weird stuff
357
00:25:03.200 --> 00:25:08.599
about this and make a little bit
suss like so Missicer Entertainment UM. Originally
358
00:25:08.640 --> 00:25:12.480
they were mentioned in the original release
right, but so so, But then
359
00:25:12.480 --> 00:25:17.759
this American Monsters thing, so American
Monsters, the CEO of American Monsters,
360
00:25:17.960 --> 00:25:22.839
Charlotte Charlotte Huggins, is also the
CEO of Missica Entertainment. I'm like,
361
00:25:22.960 --> 00:25:27.240
coincidence, I think not? So
it seems almost like Missicer, which is
362
00:25:27.319 --> 00:25:32.599
a big firm. A Missicer worked
on the new Puppets that just debuted at
363
00:25:32.640 --> 00:25:37.079
knots Um, the new the new
area there. They did the daytime parade.
364
00:25:37.119 --> 00:25:41.839
They've done parades all over, They've
done stuff for Chimelong. I mean,
365
00:25:41.000 --> 00:25:44.880
so they do specialize in like the
terminent roses. I mean, they
366
00:25:45.000 --> 00:25:49.119
do specialize in big like theme entertainment
installations, right, so right, but
367
00:25:49.160 --> 00:25:55.240
it's just like why why So It's
like they're making this new American Monsters brand.
368
00:25:55.960 --> 00:26:00.240
It sounds like to couch some of
the spooky things under question mark and
369
00:26:00.279 --> 00:26:03.079
then putting that, you know,
taking it. So, I mean,
370
00:26:03.160 --> 00:26:07.039
is this like their foray you know, just like our w as or another
371
00:26:07.240 --> 00:26:11.720
firm, you know, is this
their foray into doing spooky things? And
372
00:26:11.839 --> 00:26:15.519
maybe the concept is we're going to
bring it into places that have high foot
373
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traffic and make it more like a
mini theme parked or themed experienced type of
374
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thing. I mean, I don't
know. Yeah, it's it's it's it's
375
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hard to say. I will also
say that the only thing that makes the
376
00:26:29.079 --> 00:26:33.799
forty five thousand square feet kind of
makes sense is walking through pretty much any
377
00:26:33.839 --> 00:26:37.680
other mall right now and looking at
all of the empty, empty spaces.
378
00:26:38.319 --> 00:26:45.400
Um, you know, the the
retail spaces that are either sitting dormant um.
379
00:26:47.359 --> 00:26:48.880
And that's pretty much true of every
mall, you know. I was
380
00:26:48.920 --> 00:26:53.039
just in Chicago not too long ago
and was walking down Michigan Avenue, which
381
00:26:53.160 --> 00:26:57.160
used to be the the prime prime
shopping location in the city of Chicago,
382
00:26:57.759 --> 00:27:06.519
and it's kind of empty. Um, So there's it makes sense that they
383
00:27:06.640 --> 00:27:08.319
they've got they yeah, they've got
the space. They've got the unused,
384
00:27:08.400 --> 00:27:14.160
unused retail space, so they can
dedicate you know, a huge amount to
385
00:27:14.240 --> 00:27:19.279
this because breaking mortar stores, you
know, aren't nearly as important or impactful
386
00:27:19.319 --> 00:27:23.440
as they once were. So um. But yeah, I'm curious. You
387
00:27:23.480 --> 00:27:26.039
know. I don't want to.
I don't want to come out of the
388
00:27:26.079 --> 00:27:29.720
out of the gate raising eyebrows and
going well, this is a croca crap.
389
00:27:29.839 --> 00:27:33.200
It's not it looks it looks legit. They're just I just wish that
390
00:27:33.279 --> 00:27:38.119
they had chosen to position themselves in
a more unique manner because right now,
391
00:27:38.839 --> 00:27:42.759
UM, and I don't know how
far mall of America is from, Um,
392
00:27:44.079 --> 00:27:48.720
from blooming to Minnesota. Yeah,
I don't know where Bloomington, Minnesota
393
00:27:48.880 --> 00:27:52.880
is in comparison to the Cedar Fair
Park that's up there. But UM,
394
00:27:52.000 --> 00:27:56.079
you know, I I think that
they just need to keep in mind there
395
00:27:56.119 --> 00:28:00.279
there there is a great deal of
competition I'm assuming in that market. I
396
00:28:00.279 --> 00:28:03.160
don't know, Yeah, but um, yeah, it's there's a lot in
397
00:28:03.160 --> 00:28:08.680
Indiana. Yeah, yeah, I
think I agree with you. On the
398
00:28:08.680 --> 00:28:11.839
plus side, I'm thrilled that they're
doing a haunt. I love it.
399
00:28:11.880 --> 00:28:14.680
I'm thrilled that they're doing a haunt
of great magnitude. I love that.
400
00:28:15.240 --> 00:28:18.079
Um. I'm curious to see,
you know I I I kind of hope
401
00:28:18.119 --> 00:28:22.960
you're right, Philip. And the
fact that, um, they are building
402
00:28:22.359 --> 00:28:26.119
the they're attempting to build the American
Monsters brand, and that will be something
403
00:28:26.119 --> 00:28:30.240
that they can then turn and market
to other clients around the country and perhaps
404
00:28:30.279 --> 00:28:34.359
around the world. UM, because
Universal Monsters, you know, is tapped
405
00:28:34.359 --> 00:28:41.799
out so UM and obviously owned by
Universal, But you know, American Monsters
406
00:28:42.119 --> 00:28:45.720
has a could have a cachet in
the future. Who knows. Yeah,
407
00:28:45.759 --> 00:28:48.920
it says there they're thing they're about, says American Monsters is the team of
408
00:28:49.000 --> 00:28:53.240
experts in the development and operations of
haunted attractions, trained in story based worlds
409
00:28:53.240 --> 00:28:56.400
of Disney Universal and theme parks around
the globe. The company is a joint
410
00:28:56.480 --> 00:29:02.839
venture of Global Entertainment and Trash and
developer Misguaranty and Nationally Relound Creators, operators
411
00:29:02.839 --> 00:29:06.680
of the Haunted Hotel. Yeah,
so I think I agree with you one
412
00:29:06.720 --> 00:29:11.359
hundred scent. Like on the pro
side, bringing a big experience into them,
413
00:29:11.359 --> 00:29:12.720
all of this. You know where
there's foot traffic. We've talked about
414
00:29:12.759 --> 00:29:18.480
that foot traffic is great, fear
traction and utilizing these spaces that are you
415
00:29:18.519 --> 00:29:21.759
know, that are struggling right now, I think that's that's a good angle.
416
00:29:22.039 --> 00:29:23.319
On the negative side, again,
to your point, they said nothing
417
00:29:25.319 --> 00:29:30.000
in any of this that makes me
think that this is more than an average
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00:29:30.000 --> 00:29:33.079
haunt. And also you know,
the the nature of the businesses against them,
419
00:29:33.079 --> 00:29:37.240
just just the facts right, like
you know, like a year one
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00:29:37.279 --> 00:29:41.400
haunt trying to fill forty five thousand
square foot, the tide is against you
421
00:29:41.440 --> 00:29:44.079
in a competitive market. It's just
just the facts, right, It's not
422
00:29:44.119 --> 00:29:48.279
a good business and it's hard.
It's a huge investment in year one and
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00:29:48.480 --> 00:29:51.240
to try and fill that amount of
space only interesting. And also I would
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00:29:51.279 --> 00:29:55.880
say they're using a lot of adjectives
and you know, we're building a top
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00:29:55.960 --> 00:30:00.880
haunt, like that's none of these
things are guaranteed. You like, you
426
00:30:00.920 --> 00:30:03.039
don't become a top Haunt until after
you premiere, and you be like,
427
00:30:03.319 --> 00:30:07.279
you know, you can't be like
we're a top Haunt when you haven't even
428
00:30:07.319 --> 00:30:11.160
built the haunt yet, right.
One of the it's interesting because one of
429
00:30:11.200 --> 00:30:14.000
the projects that I'm working on for
this Haunt season is brand new. It
430
00:30:14.079 --> 00:30:17.759
is its first year exactly, and
I've been working with the marketing team to
431
00:30:17.839 --> 00:30:19.079
make certain that we don't come out
and I said, the last thing I
432
00:30:19.119 --> 00:30:22.319
want to do is come out and
say we are going to be the scariest,
433
00:30:22.519 --> 00:30:27.039
most terrifying, most horrifying, because
that's all well a subjective and be
434
00:30:27.119 --> 00:30:30.559
a crop of crap because we don't
know, um that it's the event is
435
00:30:30.599 --> 00:30:34.759
new. What I have been really
focusing on whenever I'm working with that marketing
436
00:30:34.759 --> 00:30:38.920
team is to make certain that we
are specifically saying what is new to the
437
00:30:38.960 --> 00:30:45.000
market, what is different um And
you know, even even one of my
438
00:30:45.000 --> 00:30:49.480
my my quotes that I sent them
for for the press release is, um,
439
00:30:49.839 --> 00:30:55.759
the Chicagoland market has a huge number
of excellent haunted attractions. We want
440
00:30:55.759 --> 00:30:59.079
to make it personal, you know. It's it's that we want to offer
441
00:30:59.160 --> 00:31:04.279
a more personal um fright experience to
mix. So it's not coming in saying
442
00:31:04.359 --> 00:31:07.960
we are bestest, we are mostest, we are biggest, we are fastest,
443
00:31:07.000 --> 00:31:10.960
we are no. It's saying here's
what, Here is our differentiator,
444
00:31:11.279 --> 00:31:12.839
and here's something that's going to make
it union and that's nowhere in this.
445
00:31:14.000 --> 00:31:17.119
That's that's exactly. That's a phenomenal
way painted Scott. That's exactly it.
446
00:31:17.440 --> 00:31:21.759
Nowhere in this do we understand it
all? What makes them different from any
447
00:31:22.200 --> 00:31:26.559
other average attraction? I mean,
like with use theatrical lighting? Okay,
448
00:31:27.200 --> 00:31:30.039
yeah, Well and if and if
forty five thousand square feet that's the only
449
00:31:30.039 --> 00:31:33.839
thing that sticks out as unique and
unusual to me, then that should have
450
00:31:33.880 --> 00:31:37.000
been led leaned into a little heavier
and maybe plump in Indiana or something largest
451
00:31:37.039 --> 00:31:41.720
India. Yeah, I don't know. I don't know how to do that,
452
00:31:41.839 --> 00:31:44.359
or again, all of the marketing
people deal with that um. But
453
00:31:44.480 --> 00:31:47.359
anyway, speaking of leaning into,
we've leaned into this show as much as
454
00:31:47.400 --> 00:31:52.000
we possibly can because we are now
out of time. So on behalf of
455
00:31:52.000 --> 00:31:56.480
Philipernandez with Gantum Lighting and Hard at
Attraction Network and myself Scott Swinson with Scott
456
00:31:56.480 --> 00:31:59.799
Swenson Creative Development. This is Green
Tag Theme Park in thirty and we will
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00:31:59.799 --> 00:32:00.319
see see you all next week
1
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From our studios in Los Angeles and
Tampa. This is Green Tag theme Park
2
00:00:03.680 --> 00:00:08.560
in thirty I'm Philip, He's Scott
and this week we'll start off talking about
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the Hasbro City opening in Mexico.
Hasbro City's extensive entertainment offering includes ride such
4
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as Monopoly The Ride, a speeded
roller coaster which carries the rail all the
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00:00:18.960 --> 00:00:22.160
way as to the top and where
passengers can control the speed, Power Rangers
6
00:00:22.239 --> 00:00:25.760
Battle, a state of the art
pumpers cars ride with three sixty degree turns,
7
00:00:26.039 --> 00:00:29.879
Zip's Royal Flight, among many others. There's also going to be entertainment
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00:00:30.760 --> 00:00:36.240
offerings such as character shows, interactive
in virtual roundy attractions, active place bases,
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00:00:36.479 --> 00:00:40.280
fund games, themed food, beverage, as well as at first Hasbro
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00:00:40.399 --> 00:00:45.799
themed store in the region. We
are excited to welcome guests to Hasbro City
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00:00:45.799 --> 00:00:50.600
and to continue our blueprint two point
oh strategy offering more meaningful ways for families
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00:00:50.759 --> 00:00:56.359
to engage with our brands, said
Matt from the VP of Location based Entertainment
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00:00:56.399 --> 00:01:00.799
at Hasbro. We talked about this
story when it was announced, originally about
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the concept of Hasbro opening up a
fec slash mini theme park type of deal
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in this area, not only again, like they said, it is an
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expansion into the Mexican Mexico region and
the first kind of store in that area.
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So that's one big portion of it. I think the bigger portion is
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exactly what that quote said, which
is basically more meaningful ways to engage with
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our brand. I also interviewed the
Hasbro team when they're at License Nextbo and
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they were actively looking for more expansions
of their brand, and I think that's
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00:01:33.120 --> 00:01:38.079
exactly it. They're looking for ways
for guests, families. Really they're targeting
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like the families, like the people, like like we had talked about this
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where Hasbro, a lot of these
ips are older, so it's really like
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it's like the parents. You're almost
targeting the parents, and then they're trying
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to get their kids interested in the
toys and in the understanding by taking them
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to these experiences. So yeah,
I used to love to play with my
27
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Mighty morphrom Power Rangers when I was
a kid. Let's go to let me
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take you and we'll go to the
Yeah. Yeah, that's I mean,
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that's what it's all about. Um, I think I agree with you one
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hundred percent, Philip. I mean, this is this is great. But
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I think one of the things that
I really want to make sure nobody misses
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on this, there's actually a position
with Hasbro called the vice president of Location
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Based Entertainment UM a toy company.
Now this is this is I won't say
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this is brand new, but this
is something that is becoming more becoming more
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and more commonplace for non quote unquote
entertainment brands, and that is to have
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a location based entertainment coordinator, vice
president, director, whatever, because again,
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they're they're reaching out to make it
so that it's not just the toys
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or the board games or the the
next newest interation iteration of those. I
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mean, there's only so much you
can do to bring Monopoly into the current
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the current environment, and they've already
done that with, you know, doing
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all sorts of themed Monopoly games.
They've done it with all sorts of video
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versions and electronic gaming version. So
now they have to create it so that
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you can experience in yet another way
in the ride. So it's to have
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a position in a company that their
sole focus is location based entertainment, first
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of all, is incredibly smart on
behalf of Hasbro, and secondly, becoming
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more and more common even in things
that you don't necessarily expect. I have
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several friends who for and I can't
really talk about the companies, but for
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companies that you wouldn't think of would
be necessarily related to entertainment, they are
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now responsible for finding new ways to
get their brand in front of people in
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live situations or in interactive situations,
or you know, how can how can
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we get how can we get the
brand and the product and the IP in
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the faces of people so that they're
not just having to rely on advertising to
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reinforce the brand or quality of product
to reinforce the brand. Now they can
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create this sort of fun hybrid m
bridge between live interactive entertainment and board games
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or action figures or um other less
obvious brands and ips. I think that's
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I think that's really smart. I
think it's really cool. Um you know
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it's it's sort of like it's it's
a weird sort of twist on what they
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used to do with films, where
companies would would actually try to pitch to
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get product placement in movies. You
know, they would they would pitch that.
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My favorite story is Eminem's Turned Down, UM turned Down ET, but
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Reese's pieces didn't, and it's why
Reese's Pieces, what they claim is why
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Reese's Pieces actually became a popular candy. Otherwise it would have faded into obscurity
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had it not been for Elliott and
Et laying down the Reese's Pieces. For
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those of you who aren't old enough
to remember the movie, stream it so
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anyway. But it was one of
those product placement things. This is kind
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of the opposite. This is how
do we instead of doing product placement,
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how do we use our product to
reinforce the live, interactive experience. And
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I think it's really smart to have
people doing that. So if you are
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an independent owner or an owner of
a smaller park and you don't feel like
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you can play with the big boys, check with some of the companies around
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you. They may not have somebody
completely assigned to it, but there's going
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to be a trickle down of this
mentality of having someone who is hired to
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seek out those live engagements. So
look for those, look for those in
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your area. Because it doesn't necessarily
have to be the largest international IP brand.
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This same concept will work on smaller
ips or even local ips. So
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just keep that in mind as you're
as you're looking for ways to not only
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you know, find ways to financially
support your organization, but also to bring
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in a larger audience because you can
build not only on your fans, but
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also the ends of whatever other product
or IP is out there. It's interesting
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that you mentioned the product placement thing, because in my brain, this is
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the new media version of product placement. It's just it's crazy that you're It's
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like, it's like you mentioned it
as the opposite, but I actually think
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it's more like the way it's done
this year or this year, this this
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this year, Next year it'll be
done differently this this era or whatever.
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Yeah, next year it will be
aar or it'll be like in the whatever
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Google thing. Now. It's just
interesting because when I think about it,
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I think about this happens all the
time, you know in LA, whether
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it's a pop up for a whole
pop up little mini experience, or it's
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them doing something at conventions or you
know whatever. There's all these brand extensions
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that happen all the time, activations, and I feel like the purpose really
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is to get people excited. Yes, but if you talk to the marketing
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team, they're like, how many
story shares did we get? How many
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mentions did we get, Like that's
what they're tracking, attracting the mentions,
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and then you think about how many
you know, aggers did we invite.
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And the vloggers all do their own
bit with whatever, Like look at Comic
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Con and last year of the American
horseed or a little garden thing like you
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know, they had all the press
go through, And I mean that's like
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that to me is really from the
marketing standpoint why they're doing it. They're
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doing it for product placement essentially in
all of these new media, you know,
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getting in people's stories on Instagram and
getting in people's videos on YouTube,
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right, And it's it used to
be back in the day when we were
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looking at because we even did this
to a certain extent a thousand years ago
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at Hell of Scream at Bush Gardens
in Tampa. We would get sponsorship from
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brands, either local we would usually
get from them from local distributors of national
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and international brands. So for example, we would go and talk to Duncan
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Donuts and ask what is it that
you that you want out of this,
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and they very simply wanted to make
certain that people knew they had good coffee.
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Because this was right when Duncan was
long their coffee. So what they
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did was, we said, great, give us X amount of dollars,
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give us um anything you have that
says Duncan Donuts, which I used to
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set decor and the haunt that they
that they sponsored um. And then at
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the end of the night they did
Duncan Donut coffee samples to guests as they
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were leaving at two o'clock in the
morning, which was perfect. I mean,
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it was just a perfect tie into
the guest experience as well as showing
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people, hey, Duncan Donuts has
great coffee. And because again at the
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end of the night, people are
either tired or dare I say, drunk,
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um, and they needed a little
little caffeine pick me up um before
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heading on home. And so it
worked out, It worked out beautifully.
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00:08:45.000 --> 00:08:46.480
Hasbro, of course, has taken
this to a completely new level. So
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00:08:46.519 --> 00:08:50.279
it's not just the sponsorship of a
single haunt, but it is the integration
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00:08:50.360 --> 00:08:56.639
into an entire park and I and
I it just it just all makes way
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way way too much sense to me. This is this is exactly what should
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happen. So it doesn't seem like, you know, if you're if you're
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00:09:03.720 --> 00:09:05.120
an old guy like me. You
think of to old television and the old
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00:09:05.120 --> 00:09:09.039
television commercials where you'd hear and now
a word from our sponsor, where they
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00:09:09.039 --> 00:09:13.240
would completely separate from the show.
Um, it's not the case anymore.
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00:09:13.279 --> 00:09:16.879
This is actually going back to even
before my time on television, where entire
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shows we're sponsored by specific brands.
UM. So it's it's it's that full
129
00:09:24.120 --> 00:09:26.679
integration. Of course, it's the
pendulum swinging back and forth, but it's
130
00:09:26.919 --> 00:09:31.919
full integration. Yeah, it's the
full integration of the of the brand into
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00:09:31.960 --> 00:09:35.879
the experience. Um. And this
is something of course, as we all
132
00:09:35.919 --> 00:09:41.799
know that Disney has always done.
Um and, but now it's going outside
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00:09:41.799 --> 00:09:45.480
of the world of entertainment, into
the world of toys, into the world
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00:09:45.519 --> 00:09:48.039
of you know, I just came
from Ferrari World in Abudhabi, the world
135
00:09:48.039 --> 00:09:54.399
of cars. Uh. It's there
are parks being built based on pretty much
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00:09:56.039 --> 00:10:01.480
any any brand you can think of. So coming in twenty twenty five Windex
137
00:10:01.559 --> 00:10:05.799
World where all the everything's made of
glass and it's super clean. I don't
138
00:10:05.799 --> 00:10:09.720
know, but that could be a
thing. I'm I'm actually I have ideas
139
00:10:09.720 --> 00:10:13.440
for that now. Actually, either
we go it could be like an r
140
00:10:13.519 --> 00:10:16.240
experience and you know it's that,
or it could be like a haunt where
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00:10:16.320 --> 00:10:20.919
it's like a mirror thing and you
don't know and you just like hit paints
142
00:10:20.919 --> 00:10:24.840
of glass and you smudge that.
You do it up in a you do
143
00:10:24.879 --> 00:10:28.080
it up in a mountain and uh
and you do this whole you know,
144
00:10:28.159 --> 00:10:33.480
glass walkway that goes out and gives
you this this beautiful view of everything,
145
00:10:33.559 --> 00:10:37.360
and um. Yeah. The haunt
ideas is very much like what what was
146
00:10:37.360 --> 00:10:39.799
that thirteen ghosts something like that in
an escape room and you have to clean
147
00:10:39.840 --> 00:10:45.120
the right spot, Yeah, exactly
exactly where what you do is it all
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the window looks dirty until then there's
messages on it days. Yeah, yeah,
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okay, all right, we're gonna
charge the Royal TV for that.
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And so there we go. All
right, thank you windex Well, now
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that we're in the spooky realm,
well, I don't know, this is
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sort of spooky. But anyway,
here's an update a story we talked about.
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We talked about this so many times, but Glenwood Caverns. Remember that
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there was the unfortunate fatality back in
twenty twenty one there and essentially after the
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investigation what happened is Glenwood Caverns has
a had a Haunted Mind drop and it
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was a drop ride. It was
very low capacity. But essentially what had
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happened was there was a small girl
who sat on top of the restraint and
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then when they went to cycle it, there was an air message that came
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up. But the right operator thought
that he reset it because he kind of
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you know, she was sitting on
top of the restraint and she put the
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excess over her to make it look
like she was dropped in and they reset
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it. So the right out like
Manu went in reset it because of course
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there's always an error, like you
have to cycle every seat right, so
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he didn't cycle the seat. He
reset the ride and said it goes up
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and she falls out and dies.
So it was it was bad. Obviously
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it was a terrible incident, but
it triggered a lot of safety and whatnot.
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We talked about that was two years
ago. Since then, they we
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talked about last Sayapa, we saw
that some we saw some previews of the
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retheming they had decided to do and
now they have officially reopened that section.
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It's now called the Crystal Tower and
it's everything's inside has been rethemed, the
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queuing, the restraints, the instruction
and signage, lighting, operator control panel
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placement, everything was redesigned to give
a much they say, a much clearer
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view of the right experience. There
were two things I thought were interesting about
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the story. One is that they
don't want to talk about it. Out
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of respect for everyone involved, we
will not be giving interviews or distributing further
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information, so they just kind of
um, they're They're like, we've reopened
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it. It's called Crystal Tower period. You know. That's that's basically it.
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And the next thing is really what
they've done some of the specifics.
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They did list out the specifics very
like bullet points specifics, so it kind
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of the opposite of usually what we
get with fluffy. There's like there's no
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fluffy. It's like we've done these
things and we've done it. But I
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thought it was interesting they focused on
transparency kind of of the of the like
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how the loading and all the operating
system is happening. But also they've kind
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of redone to make it a three
point restraint system. So instead of it
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being a belt that goes across your
bottom, now right, it's a full
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like harness like in a in a
car, so a full like harness that
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goes over. So I think essentially
what they're thinking is it's much harder than
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you know with the with the red
with the panel being redone and the news
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security systems in place, and then
with this panel, it'll be much more
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difficult to I mean, it's very
it's even more clear at that point the
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harness is on or not right,
it's not you can't be half on the
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harness. So it's interesting that they
talked. When Scott and I talked about
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the story last time, we talked
about really the key being the training here
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and how it ties into the staffing
thing. And what was interesting is nowhere
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really in this that I see them
talking about how they have redone their training.
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They were like, oh, we've
we've you know, we're doing training,
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blah blah blah blah. You know, they all the basic stuff,
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but they haven't sat down and say
this was the fundamental problem we found with
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our training and how we are resolving
it. They didn't say that. Instead,
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they're like, we readed the restraint
system, we readed the theme you
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and all that. So I don't
know. So it's interesting because this story
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is. I was not aware that
they had reopened until we started going through
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the notes for the show today that
obviously Philip puts together. And when I
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when I was reading this and as
you started to talk about it, I
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started to think the exact same thing. I was, like, you know,
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they're talking about all of the bullet
point issues of we did this to
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improve the harness, we did this, but none of these were the reason
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it happened. Yes, the reason
it happened was because of operator error.
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Yes, And I think that's I
think it's fair. And saying that without
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without I'm not I'm not casting shade
in any way, shape or form.
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But it seems like after everything we
have read, based on the information that
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I have, let me put it
that way, based on the information I
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have regarding this particular incident, it
sounds to me as though the real cause
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was operator error. It wasn't a
failure of the the restraint. It wasn't
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a failure of the UM, even
of the monitoring system of said restraint.
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It was it was a it was
a failure on behalf of the operator of
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the operator UM. And again my
heart goes out to obviously to the family
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of the victim here, and um, you know, there is a part
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of me that it's like, why
would you try to intentionally bypass a restraint?
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Um? I don't understand that either, But that's that's a whole another
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story. Um. But here,
in this particular case, what they have
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done, it sounds to me what
they have done is they have spelled out,
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in as you say, bullet point
format, all of the concrete hardened
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fast things. They can say,
look we did this, and look we
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did this, and look we did
this. But training is very very nebulous,
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um have to be. But in
most cases it is because when they're
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I mean, let's let's be honest, folks, those of you who are
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listening, and have we ever worked
in a theme part? You know that
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when you got to get somebody out
there, training gets either postponed or sped
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up or whatever. And even safety
training, which it shouldn't, but it
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does, and it becomes just a
checklist of things that you have to do
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in order to go out and be
part of the team. And when you
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are running with half of your your
budgeted staff, you know that that training
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gets shorter and quicker. So it's
clear that what they've done here is they've
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They've just led with here's all the
things that we've done that we can show
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you and take pictures of, and
you can take pictures of, and but
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none of it, you know,
none of it says we've increased our safety
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training by X, Y and Z. Now, there are a couple of
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reasons. Number one, like I
say, this is very nebulous and really
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hard to hard to pin down.
And number two, if they had led
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with this, it opens up the
door once again to show that it was
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operator error. I think that's also
part of the reason that they are not
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giving interviews. I think that's part
of the reason that they are. They
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are spitting out. They're trying to
save an asset, which I completely your
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stand. They're trying to save an
asset that UM really was not broken.
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There was nothing wrong with the attraction
or the ride itself. UM. But
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it's much easier for them, and
it's a puts them in a much um
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safer political place, or or not
even political, but marketing from a marketing
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standpoint puts them in a much safer
place to say, look at all of
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the restraints that we've added and all
of the but it's not what caused the
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problem in the first place. So
again I just want to I just I'm
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not and I'm not even I'm not
even slamming them for it. I'm explaining
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why I think it's going on.
But I think we all need to kind
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of look at these things and those
of you, you know, if for
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for our listeners who work in HRUM, this is a perfect example of why
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training is so important and if you
need to go back and prove it to
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the powers that be going up your
food chain, um, then this is
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a great example to site uh,
and that is that training can not be
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pushed off to the side. Yeah, I just want to further on that,
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just to clarify, you know,
Scott said, like basically, the
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police report made it very clear that
it was it was the error of the
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staff Like there was no like this, this this isn't like that. To
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me, is what goes counter to
what Scott was saying. Like, I
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think in the context of understanding that
the police official police report against your attraction
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said that it was staffing, it
was user, it was the error of
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this and it wasn't It didn't actually
even blame the right operator if you remember,
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it was like, look, they
didn't get enough training by the supervisors
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of the park team to make this
happen. That to me, I feel
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like they should have said something just
because of the context of there's official police
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report out there that anybody can bring
up that says that it was their fault
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for training. I just feel like
there was a disconnect there. And and
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yeah, they said like even their
officials says all structural and procedural changes have
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been performed by engineers that specialize in
advanced amusement ride design, as well as
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independent righte safety experts with experience inspecting
rides around the world. That did not
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address at all that. So I
guess what I would like to have seen
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is a nod to that in some
way and something of a like, I
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get Scott's point about you get into
weird legal areas if you go down this
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road. So I don't know,
but like maybe so you know, I
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again not an attorney, so would
have to consult them. But what I
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would have liked to see some nod
to that, And I would like to
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see something that is a like,
we're you know, we're only allowing this
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level tier of operator or something they
have to have training that's sort or whatever,
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like it's not going to just be
the trurocart person on their break that's
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going to go down and run this
ride because we're short staffed. I would
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like some kind of like, you
know, we have redone our internal policies
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to reflect that we acknowledge that there
needs to be more that this is a
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position that requires training based is what
I would like to see, right,
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And I think and I think we
would all love to see that. However,
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I was just explaining why the park
themselves chose not to go down that
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route because they can't guarantee that.
Yeah, yeah, yeah, Well,
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anyway, here we are. It's
reopened. It's called Crystal Tower Nolfin and
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months ago. Check it out.
Let us know what the Crystal How Crystal
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Tower is all? Right? Our
next story, Oh, it's a spoaky
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one. So the Mall of America
is going to make a new haunt.
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So they've partnered with American Monsters and
they're set to open a new haunt this
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Halloween season. It's called Onion Heads
Revenge, which I don't know about that.
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It's a forty five thousand square foot
immersive haunt and we'll bring together dozens
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of life scharacters and legendary creatures in
terrifying evocative sets, combined with media base
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scare moments, theatrical lighting, special
effects, and an original soundtrack that will
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00:20:52.880 --> 00:20:59.640
transport guests into a never before experienced
realm of horror. It'll also feature specialty
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bar with them cocktails and food.
More than a great Haunt, this is
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a truly exciting night out. After
a shot of liquid courage, guest will
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step inside a world of creepy Louisiana
bayous and graveyards and come face to face
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with supernatural terror and a creature out
for revenge, said CEO of American Monsters.
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Yeah. So what was interesting to
me is this came out of left
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field and also this is a partnership
with um we didn't mention it in here,
307
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but music Er Entertainment Group, the
themed entertainment producers, and also the
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00:21:34.079 --> 00:21:38.640
people who put together the Haunted Hotel
in San Diego. So it's like it's
309
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like the Mall. Plus it seems
like American Monsters is like the Shell Corp.
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But you know it's it's basically we
have all these entities, the Mall
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of America, the American Monster people, but also the people who do the
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Haunted hotel stuff out in San Diego
and then the themed entertainment fabrication studio.
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So it's an interesting pairing of people. And it's interesting that from the gate
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they're doing the you know, the
full night entertainment blah blah blah. And
315
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also that it's such a large footprint. I'm not sure about any of this.
316
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UM, forty five thousand square foot
is a lot. Yeah, it's
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00:22:14.680 --> 00:22:17.640
just it's it's so again, I
guess, I guess this all depends on
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the execution. But I'm seeing a
lot of things in here that are suss
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Like, I'm like, m,
can you fill forty five thousand square foot
320
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square feet in year one? Um? Also, the thing the entertainment studio
321
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you're hiring doesn't have a track record
and haunts there a theme park people,
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So maybe it's it's more of a
you know, like a more of a
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permanent installation that I don't know.
I don't know, I don't know sky
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what anything. Well, first of
all, I don't know who onion Head
325
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is, but yeah, I know
that was also I quite honestly, I
326
00:22:45.240 --> 00:22:48.759
see I love the name. It
intrigues me. I want to know who
327
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onion Head is and why do they
need revenge, That's my question. And
328
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again I'm sure that there there is
someone knows who onion Head is and what
329
00:22:56.640 --> 00:23:02.640
character it is, and but I
don't new to me. So if if
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they're if they're trying to build their
own IP, more power to them.
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And if it is an existing IP
that they got really cheap, more power
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to them. So there we go. Um. The one thing that I
333
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will say that I found, as
you say, Philip, a little suss
334
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is when you're when you're looking at
their description, it's it's basically it's going
335
00:23:21.200 --> 00:23:23.839
to be a haunted house, which
has and then they list all these things
336
00:23:23.839 --> 00:23:29.160
which basically means a haunted house.
Like theatrical lighting. I was like,
337
00:23:29.200 --> 00:23:32.640
as opposed to what type? Opposed
to you know, a lamp or two,
338
00:23:32.839 --> 00:23:37.200
Um, I don't know, terrifyingly
evocative sets. So it's going to
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00:23:37.279 --> 00:23:44.799
have scenic lighting, scare moments,
special effects, and music pretty much everything
340
00:23:44.839 --> 00:23:48.519
every haunt has ever had ever since
the Dawn Time exactly. So what makes
341
00:23:48.519 --> 00:23:51.920
it immersive is the question, and
what makes it and what makes it what
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00:23:52.039 --> 00:23:55.160
makes it cut through the noise of
all the other Halloween stuff. Now I
343
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will say I was I was with
you the moment you said forty five thousand
344
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square foot, I was like,
the hub, Yeah, that's gigantic and
345
00:24:04.160 --> 00:24:10.519
working on multiple haunts at as we
speak, as we record this UM looking
346
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at staffing. Trying to staff enough
performers to have an impactful haunt that is
347
00:24:15.799 --> 00:24:22.039
forty five thousand square feet is going
to be very challenging unless they are able
348
00:24:22.119 --> 00:24:27.799
to utilize some some we'll call them
space suck. We need some they need
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00:24:27.839 --> 00:24:32.000
some giant things that will eat up
some of that space. Whether that is
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a massive um, a massive animation
or a huge sort of cage maze or
351
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whatever. I don't know. They're
going to have to eat up some of
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that footprint because to try to fill
all of that with actor scares is going
353
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to be darknier impossible. Yeah,
I just I agree with that one hundred
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percent. And I'm wondering if the
angle they're going is more like permanent themed
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area experienced type of thing that then
they'll reuse or because I just for context,
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right, um, and there's just
so many there's also some weird stuff
357
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about this and make a little bit
suss like so Missicer Entertainment UM. Originally
358
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they were mentioned in the original release
right, but so so, But then
359
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this American Monsters thing, so American
Monsters, the CEO of American Monsters,
360
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Charlotte Charlotte Huggins, is also the
CEO of Missica Entertainment. I'm like,
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coincidence, I think not? So
it seems almost like Missicer, which is
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a big firm. A Missicer worked
on the new Puppets that just debuted at
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knots Um, the new the new
area there. They did the daytime parade.
364
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They've done parades all over, They've
done stuff for Chimelong. I mean,
365
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so they do specialize in like the
terminent roses. I mean, they
366
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do specialize in big like theme entertainment
installations, right, so right, but
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it's just like why why So It's
like they're making this new American Monsters brand.
368
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It sounds like to couch some of
the spooky things under question mark and
369
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then putting that, you know,
taking it. So, I mean,
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is this like their foray you know, just like our w as or another
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firm, you know, is this
their foray into doing spooky things? And
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maybe the concept is we're going to
bring it into places that have high foot
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traffic and make it more like a
mini theme parked or themed experienced type of
374
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thing. I mean, I don't
know. Yeah, it's it's it's it's
375
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hard to say. I will also
say that the only thing that makes the
376
00:26:29.079 --> 00:26:33.799
forty five thousand square feet kind of
makes sense is walking through pretty much any
377
00:26:33.839 --> 00:26:37.680
other mall right now and looking at
all of the empty, empty spaces.
378
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Um, you know, the the
retail spaces that are either sitting dormant um.
379
00:26:47.359 --> 00:26:48.880
And that's pretty much true of every
mall, you know. I was
380
00:26:48.920 --> 00:26:53.039
just in Chicago not too long ago
and was walking down Michigan Avenue, which
381
00:26:53.160 --> 00:26:57.160
used to be the the prime prime
shopping location in the city of Chicago,
382
00:26:57.759 --> 00:27:06.519
and it's kind of empty. Um, So there's it makes sense that they
383
00:27:06.640 --> 00:27:08.319
they've got they yeah, they've got
the space. They've got the unused,
384
00:27:08.400 --> 00:27:14.160
unused retail space, so they can
dedicate you know, a huge amount to
385
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this because breaking mortar stores, you
know, aren't nearly as important or impactful
386
00:27:19.319 --> 00:27:23.440
as they once were. So um. But yeah, I'm curious. You
387
00:27:23.480 --> 00:27:26.039
know. I don't want to.
I don't want to come out of the
388
00:27:26.079 --> 00:27:29.720
out of the gate raising eyebrows and
going well, this is a croca crap.
389
00:27:29.839 --> 00:27:33.200
It's not it looks it looks legit. They're just I just wish that
390
00:27:33.279 --> 00:27:38.119
they had chosen to position themselves in
a more unique manner because right now,
391
00:27:38.839 --> 00:27:42.759
UM, and I don't know how
far mall of America is from, Um,
392
00:27:44.079 --> 00:27:48.720
from blooming to Minnesota. Yeah,
I don't know where Bloomington, Minnesota
393
00:27:48.880 --> 00:27:52.880
is in comparison to the Cedar Fair
Park that's up there. But UM,
394
00:27:52.000 --> 00:27:56.079
you know, I I think that
they just need to keep in mind there
395
00:27:56.119 --> 00:28:00.279
there there is a great deal of
competition I'm assuming in that market. I
396
00:28:00.279 --> 00:28:03.160
don't know, Yeah, but um, yeah, it's there's a lot in
397
00:28:03.160 --> 00:28:08.680
Indiana. Yeah, yeah, I
think I agree with you. On the
398
00:28:08.680 --> 00:28:11.839
plus side, I'm thrilled that they're
doing a haunt. I love it.
399
00:28:11.880 --> 00:28:14.680
I'm thrilled that they're doing a haunt
of great magnitude. I love that.
400
00:28:15.240 --> 00:28:18.079
Um. I'm curious to see,
you know I I I kind of hope
401
00:28:18.119 --> 00:28:22.960
you're right, Philip. And the
fact that, um, they are building
402
00:28:22.359 --> 00:28:26.119
the they're attempting to build the American
Monsters brand, and that will be something
403
00:28:26.119 --> 00:28:30.240
that they can then turn and market
to other clients around the country and perhaps
404
00:28:30.279 --> 00:28:34.359
around the world. UM, because
Universal Monsters, you know, is tapped
405
00:28:34.359 --> 00:28:41.799
out so UM and obviously owned by
Universal, But you know, American Monsters
406
00:28:42.119 --> 00:28:45.720
has a could have a cachet in
the future. Who knows. Yeah,
407
00:28:45.759 --> 00:28:48.920
it says there they're thing they're about, says American Monsters is the team of
408
00:28:49.000 --> 00:28:53.240
experts in the development and operations of
haunted attractions, trained in story based worlds
409
00:28:53.240 --> 00:28:56.400
of Disney Universal and theme parks around
the globe. The company is a joint
410
00:28:56.480 --> 00:29:02.839
venture of Global Entertainment and Trash and
developer Misguaranty and Nationally Relound Creators, operators
411
00:29:02.839 --> 00:29:06.680
of the Haunted Hotel. Yeah,
so I think I agree with you one
412
00:29:06.720 --> 00:29:11.359
hundred scent. Like on the pro
side, bringing a big experience into them,
413
00:29:11.359 --> 00:29:12.720
all of this. You know where
there's foot traffic. We've talked about
414
00:29:12.759 --> 00:29:18.480
that foot traffic is great, fear
traction and utilizing these spaces that are you
415
00:29:18.519 --> 00:29:21.759
know, that are struggling right now, I think that's that's a good angle.
416
00:29:22.039 --> 00:29:23.319
On the negative side, again,
to your point, they said nothing
417
00:29:25.319 --> 00:29:30.000
in any of this that makes me
think that this is more than an average
418
00:29:30.000 --> 00:29:33.079
haunt. And also you know,
the the nature of the businesses against them,
419
00:29:33.079 --> 00:29:37.240
just just the facts right, like
you know, like a year one
420
00:29:37.279 --> 00:29:41.400
haunt trying to fill forty five thousand
square foot, the tide is against you
421
00:29:41.440 --> 00:29:44.079
in a competitive market. It's just
just the facts, right, It's not
422
00:29:44.119 --> 00:29:48.279
a good business and it's hard.
It's a huge investment in year one and
423
00:29:48.480 --> 00:29:51.240
to try and fill that amount of
space only interesting. And also I would
424
00:29:51.279 --> 00:29:55.880
say they're using a lot of adjectives
and you know, we're building a top
425
00:29:55.960 --> 00:30:00.880
haunt, like that's none of these
things are guaranteed. You like, you
426
00:30:00.920 --> 00:30:03.039
don't become a top Haunt until after
you premiere, and you be like,
427
00:30:03.319 --> 00:30:07.279
you know, you can't be like
we're a top Haunt when you haven't even
428
00:30:07.319 --> 00:30:11.160
built the haunt yet, right.
One of the it's interesting because one of
429
00:30:11.200 --> 00:30:14.000
the projects that I'm working on for
this Haunt season is brand new. It
430
00:30:14.079 --> 00:30:17.759
is its first year exactly, and
I've been working with the marketing team to
431
00:30:17.839 --> 00:30:19.079
make certain that we don't come out
and I said, the last thing I
432
00:30:19.119 --> 00:30:22.319
want to do is come out and
say we are going to be the scariest,
433
00:30:22.519 --> 00:30:27.039
most terrifying, most horrifying, because
that's all well a subjective and be
434
00:30:27.119 --> 00:30:30.559
a crop of crap because we don't
know, um that it's the event is
435
00:30:30.599 --> 00:30:34.759
new. What I have been really
focusing on whenever I'm working with that marketing
436
00:30:34.759 --> 00:30:38.920
team is to make certain that we
are specifically saying what is new to the
437
00:30:38.960 --> 00:30:45.000
market, what is different um And
you know, even even one of my
438
00:30:45.000 --> 00:30:49.480
my my quotes that I sent them
for for the press release is, um,
439
00:30:49.839 --> 00:30:55.759
the Chicagoland market has a huge number
of excellent haunted attractions. We want
440
00:30:55.759 --> 00:30:59.079
to make it personal, you know. It's it's that we want to offer
441
00:30:59.160 --> 00:31:04.279
a more personal um fright experience to
mix. So it's not coming in saying
442
00:31:04.359 --> 00:31:07.960
we are bestest, we are mostest, we are biggest, we are fastest,
443
00:31:07.000 --> 00:31:10.960
we are no. It's saying here's
what, Here is our differentiator,
444
00:31:11.279 --> 00:31:12.839
and here's something that's going to make
it union and that's nowhere in this.
445
00:31:14.000 --> 00:31:17.119
That's that's exactly. That's a phenomenal
way painted Scott. That's exactly it.
446
00:31:17.440 --> 00:31:21.759
Nowhere in this do we understand it
all? What makes them different from any
447
00:31:22.200 --> 00:31:26.559
other average attraction? I mean,
like with use theatrical lighting? Okay,
448
00:31:27.200 --> 00:31:30.039
yeah, Well and if and if
forty five thousand square feet that's the only
449
00:31:30.039 --> 00:31:33.839
thing that sticks out as unique and
unusual to me, then that should have
450
00:31:33.880 --> 00:31:37.000
been led leaned into a little heavier
and maybe plump in Indiana or something largest
451
00:31:37.039 --> 00:31:41.720
India. Yeah, I don't know. I don't know how to do that,
452
00:31:41.839 --> 00:31:44.359
or again, all of the marketing
people deal with that um. But
453
00:31:44.480 --> 00:31:47.359
anyway, speaking of leaning into,
we've leaned into this show as much as
454
00:31:47.400 --> 00:31:52.000
we possibly can because we are now
out of time. So on behalf of
455
00:31:52.000 --> 00:31:56.480
Philipernandez with Gantum Lighting and Hard at
Attraction Network and myself Scott Swinson with Scott
456
00:31:56.480 --> 00:31:59.799
Swenson Creative Development. This is Green
Tag Theme Park in thirty and we will
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00:31:59.799 --> 00:32:00.319
see see you all next week











