Dec. 30, 2024
2024 Trends Shaping 2025: Immersion, AI, and the Future of Attractions
In the final episode of 2024, we dive into the most prominent trends that defined the year and will shape 2025.
In the final episode of 2024, we dive into the most prominent trends that defined the year and will shape 2025. From the evolution of immersive experiences and the rise of personalization to integrating AI into attractions, the duo explores how the industry is adapting to meet guest expectations. They discuss the balance between high- and low-tech solutions, the guest agency's role in storytelling, and why parks need to embrace AI as a tool for innovation. Plus, find out what these shifts mean for operators of all sizes in the new year.
Listen to the weekly BONUS episode in our Patreon.
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From our studios this week in Los Angeles and Tampa.
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This is Green Tag Team Park and thirty. I'm Philip.
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I'm joined by my co host Scott Swinson a Scott
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Swinson Creative Development and this is our final episode of
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twenty twenty four and we're using this opportunity to look
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at some of the biggest stories and trends in twenty
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twenty four that will dictate twenty twenty five or sort of.
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So this is more like half look back and half
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prediction show. And to do this, we actually combined many
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different types of AI, so I threw a bunch of
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notes into both Claude and CHATGBT, Scott checked. Scott looked
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at trends and use some AI summaries for trends, and
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I looked at all this and we put all this
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information together and we talked about it, and we kind
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of curated a list based off of that information plus
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our own personal experiences to get us to a few
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items we're going to go through, and we're not going to
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make it through all of them, because that's how it always.
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Because we never get through all of our show notes
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ever in any of our shows ever, so much so
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that we actually had to add a second show called
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on Hinged, but that's a whole nother story. Yeah, think
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of today. Think of Today is sort of like the
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diving board into twenty twenty five that has been built
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by various forms of AI on what has happened in
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the previous year. So this is the diving board into
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twenty twenty five to see exactly or what not only
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we feel, but also our various AI partners out there.
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The nebulous AI partner feels that we should keep an
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eye on as we look forward into the new year.
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Well, and number one is immersive is still on the rise,
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and I feel like I just you know, you know
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how I am with this because it feels like such
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a buzzword, but it and I really thought it would
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go away because you know, we used to have like
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interactivity if we remember back to you know, the just
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a few years ago, right and now it's immersive. But
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I feel like it's gonna continue to It really is
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going to continue going because it's everywhere. I mean, it's
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it's it's I think it's jumped into the mainstream. But
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this would include you know, story driven experiences, personalization and premiumization, gamification,
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like experiential retail growth. All this kind of stuff is
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under this immersive umbrella.
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Yeah. Basically, one of the articles that I read not
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too long ago said experiential experiential entertainment moves into the spotlight,
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So it's going to become experiential, which I think is
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a the next buzzword.
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Perhaps, I don't know, I know, I know, I can't.
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Immersive, interactive, experiential. I just say it's entertainment that people
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do stuff instead of look at stuff that you know,
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I try to simplify it. But yeah, and I think
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that you know, we've already seen this start in so
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many places. It's on Broadway right now, It's it's everywhere.
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It's you know there, people are looking for things to do,
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and this was I think this was a trend that
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was already started. I think it got accelerated. My own
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personal opinion, I think it got accelerated due to COVID
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because people spent two years watching and so now they
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are still chomping at the bit to do stuff, to
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get out and engage with things that will engage back
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because let's face it, when you're when you're at home
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watching old Old Dark Shadows reruns, they don't. They don't
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interact back with you if it's just something you watch
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and are reminiscent about. But now it's time to to
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find ways and things that can engage back, and I
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think that's I think that's what we're looking at here.
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That's an interesting point that Scott's mentioned about things that
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engage back because I think there's still debate, or maybe
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I'm just imagining it, but I think there's still debate
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in terms of how much agency the guest has in
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an immersive experience. Like to be in a quote unquote
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immersive experience, especially with the mainstream, I don't think the
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guest needs to be able to control, like have impact
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on the story itself. I think that there it's almost
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like a gauge, right, Like I think, on the one hand,
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like the cruise stories we've just talked about, you know,
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it's not like the Glashic Star Cruiser like in the
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Disney Treasure like you just go, you know, into a
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bar and the bar is themed for the haunted mansion,
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or you go and watch a Cocoa dinner show. What
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makes it like quote unquote immersive in that sense is
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that it is a themed narrative driven environment that surrounds
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you and where the elements in the environment all follow
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the story, right, that's kind of their their thing. But
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I think, you know, Scott, and I also think that
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there is room in that immersive entertainment for giving the
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guests more agency and that that agency has consequences and
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that can impact the story. So I think this is
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all part fortunately or unfortunately, it feels like all this
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has become part of that one just immersive word and
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so you can have the whole spectrum of things. But
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you know, I think on the bottom end, it's like
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does all do all of the elements support a narrative
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that a cohesive narrative that makes sense? Like does the
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trash can you know, it's that classic exam that everyone
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brings up, you know, in our industry, like does the
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trash can look like it would fit in the world
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that it's in or is it a trash? Can you
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just brought out from somewhere else and stuck it there?
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That's like the bottom and the top is like sleep
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no more? And what Scott is saying like does the
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guest Can the guests create their own you know story essentially?
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Can do they have a role in the story and
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do what they does. What they do change the outcome potentially.
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Yeah, I think that. I think that one of the
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reasons that this is becoming such a popular thing and
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will continue to be such a popular thing over the
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next year is next few years in my opinion, but
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is because people are going to want a sense of discovery,
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you know. And Philip uses the term agency, I would
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like to say, they have either the guests or the
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audience members, or however, the the non paid characters in
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the story, however you want to talk about it, either
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have agency to truly change the narrative, or have a
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perception of agency so that you know, perhaps perhaps it
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is written years ago I started working, I started using
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a phrase called the story sphere, which was instead of
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a storyline, which was linear, it was three dimensional, and
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it started and ended at the two poles of a sphere.
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But there were multiple ways to connect those two poles.
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And to me, that is kind of what the that
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seems to be where we're headed. And with the help
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of technology, with you know, various forms of technology in general,
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that has become something that is attainable. I think it's
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also attainable without high tech. I think you can do
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it with no tech. And it's this is such an
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important topic that it has come up in pretty much
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every education session for every trade show that I've done
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over the last year, and it's looking forward into the
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into twenty twenty five as well. I'm already scheduled to
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do a couple of different sessions on immersive and what
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that can mean, because I think everybody's a little bit
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afraid of.
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It, you know.
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I think that there are owners out there, especially in
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smaller attractions, who are terrified because they're like, well, I
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can't afford, you know, I can't afford the kind of
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technology I need to make this work. But I guess
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my point is let's break it into the concept, not
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the tools, so that you don't you know, you don't.
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You don't build a house based on the hammer you have.
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You build a house based on what you need for
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a house, and then you find a way to make
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it work. You can make it as high tech or
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as low tech as you want. And yes, it's easier
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if you're very high if you have you know, high
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tech AI that can generate storylines based on when anybody says.
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But at the same time, it can be as low
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tech as I'm going to put you instead of putting
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you in a theater seat to watch a show that
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takes place in a bar, I'm going to put you
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in a bar, and I'm going to serve you drinks.
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And when you get up and move, that means that
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you have a different perspective, just like you would in
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a bar. So, you know it, it may be as
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simple as changing the atmosphere or changing the environment. This
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is what they're doing in New York with a lot
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of shows. You know, the one I keep going back
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to as an example over and over again as the
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kit Cat Club, which is basically cabaret in a club.
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And I think that this is gonna I think this
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is going to become even more and more impactful. What
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I think is going to be interesting is if it
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does truly dive into or or seep into what is
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known as traditional theater. I guess how do those shows tour?
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That becomes the next challenge. You know, do they do
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they start touring to spaces that are not traditional theater spaces?
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Do they start touring to arena spaces that can be
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turned into something completely different? You know, I have a
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couple of friends now who have started what they call
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immersive spaces, and they are neutral performance spaces that can
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be set up like a theater, or can be set
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up like a club, or can be set up like
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a walkthrough experience, or can be set up like a
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big open room, can be set up like an art gallery.
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I mean even art galleries are becoming immersive. You know,
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there are multiple shows out there, everything from Van Go
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to Dolly that you can have an immersive experience where
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things change around you, you are completely surrounded and entrenched
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in the world of the artist. So I think all
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of these things are things that we need to look
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forward to. Now, are we going to come up with
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all the answers and tell you exactly what everybody needs
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to know and needs to do with their own product. No,
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we're not going to do that in this show. But
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I think it's important to recognize that if you have
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a chance to give guests agency, to give them the
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opportunity to feel as though their actions have consequences or reactions,
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then I think you're going to be more ahead of
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the trend than behind it as we move into the
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new year.
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That's my opinion. Yeah, I think the story there concept
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is interesting and I think it again, I think it's
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also scalable. But it's interesting because essentially essentially it well,
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it's it's similar to I think some of the big
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classic immersive experiences like Sleep No More in more like
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in that you know, there's there's coordinate like you know
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this where the story is going to begin, you know
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where it's going to end, and the guests are brought
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together for key moments. So in that sense, the story
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is controlled in that, like you know, if there's characters
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and they have beginning and they have an end, but
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you let the guests wander choose their own path in
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between those elements, right, so they all get the same
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ending in the same beginning, but the journey of how
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they get there is up to them versus you know,
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a traditional like you said, a theater production where everything
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is controlled and everyone gets the same show. You know,
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they're allowed. And I think if you expand that writ large,
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essentially that's what theme parks were. I mean they you know,
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you kind of allowed you again at beginning, a middle end, right,
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the theme park begins, they all start at the ticket counter,
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they all end with the fireworks show or the main
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you know, everyone gathers at the beginning of at the end,
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they have the same experiences, but they can choose what
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riodes they do and what order and where they eat
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and what they eat and how they explore. I think
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it's already very natively involved into that well.
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And speaking of how it's being integrated into theme parks,
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I mean we're seeing it really in every major park
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since the opening of Wizarding World of Harry Potter, and
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it probably even started before that. I suppose you could
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say amity with Jaws, but they it's where they basically create.
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They create a world that you live in. You know,
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when you go to when you go to Wizarding World
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of Harry Potter, when you're there, you eat and purchase
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and ride all things that are part of that world.
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It's world building. It's world building, and you know, I
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think that we're seeing that with what they've done with
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with Aaron Deel, Well, what Disney's done with Arundel, what
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we've seen with Super Mario. Super Mario. Yeah, I think
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all of Epic, I think all of Epic Universe, they're
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they're different world building that has gone on and you know,
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and and it goes down to on a much smaller
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scale with the the the Wands for Potter, the Magic
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Bands for Disney. It's giving guests agency, and especially youngest
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because master and control for a young guest is essential,
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and giving them the ability to manipulate their own world
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within the world that they've created. And I know this
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sounds really scary to some folks who are used to
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doing you know, song and dance shows that happen on
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a stage that everybody sits and watches. But it don't
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throughout the Baby with the Bathwater. You know, those of
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