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Oct. 4, 2026

Netflix House Adds KPop Demon Hunters, Chimelong Hires 300 Robots

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Key Takeaways

  • Netflix House is expanding its footprint by adding a new K-pop Demon Hunters linear play-based experience to its Dallas and Philadelphia locations this November.
  • The asset-light model utilized by Netflix House allows for rapid rotation of experiences in under a year, a much faster turnaround than traditional theme park attractions.
  • Leveraging massive amounts of viewership data, Netflix can accurately predict and place the hottest intellectual properties into the right markets in real time.
  • The inclusion of a giant Jim Henson Creature Shop puppet for the Derpy Tiger character offers a tactile, screen-fatigue-resistant alternative that appeals to modern audiences.
  • Priced competitively at around $39 for adults and $34 for children, Netflix House offers a cost-effective, mall-based alternative to traditional theme park pricing.

Netflix House is adding a K-pop Demon Hunters experience, opening November 12 in Dallas and November 20 in Philadelphia. It's a linear, play-based experience where guests start backstage with HUNTR/X, help restore the Honmoon after a demon crashes the show, and meet Derpy Tiger as a giant puppet built by Jim Henson's Creature Shop. In Dallas it replaces Stranger Things, and in Philadelphia it replaces One Piece. That means Netflix House is swapping experiences in under a year, while Horror Unleashed won't change a house until late next year. The asset-light model, the viewing data behind every IP choice, and that price point all work in Netflix's favor. The detail isn't at Univers's level, and guests increasingly don't seem to need it to be. Making the tiger a puppet also reads the room at a moment when audiences are tired of screens.

Meanwhile, Chimelong has deployed more than 300 humanoid robots from Agibot at its Spaceship park in China, covering live entertainment, guided tours, retail, hotel check-in, and table tennis with guests. Plenty of hospitality jobs go unfilled, and robots that give directions or move luggage could free staff for personal work. Whether operators use them that way or simply to cut jobs will decide how this lands. Adoption in the U.S. is unlikely anytime soon, since American sentiment toward AI runs the other way, while China's tighter AI rules have left its public more comfortable with robots.

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Frequently Asked Questions

What is Netflix House?

Netflix House is an experiential entertainment venue built into former anchor stores in shopping malls, offering linear, play-based experiences centered around popular Netflix intellectual properties.

When does the K-pop Demon Hunters experience open at Netflix House?

The K-pop Demon Hunters experience opens on November 12 in Dallas and November 20 in Philadelphia.

How much do tickets for Netflix House experiences cost?

Tickets are priced at $39 for adults and $34 for children, offering a very competitive price point compared to traditional theme parks.

Who created the Derpy Tiger puppet for the K-pop Demon Hunters experience?

The giant Derpy Tiger puppet featured in the experience is being created by Jim Henson's Creature Shop.

WEBVTT

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Well, hello there from our studios in Los Angeles and Tampa.

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This is Green Tagged Theme Park in 30. I'm Philip

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from Gantel Mining Controls, and I'm joined as always by

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my delightful co-host, Scott Swenson of Scott Swenson Creative Development.

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Here on Green Tagged, of course, we look at the

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top news each week, and we try and pick the

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stories we think matter most to industry professionals, ask some questions,

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do some discussion around it. We are recording this early

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because while you are listening to this, I am gallivanting,

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maybe it might be the right word, through Asia for

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my halloween sojourn so next week i might be talking

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about halloween events in asia and how that's going on

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but this week we're covering some of the stories that

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we didn't get to last week that were really big

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stories so we're kind of a little bit of a

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catch-up episode and.

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Yeah cool stories cool stories yeah and philip will be

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gallivanting in asia and i will be just returning home

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from gallivanting in knoxville tennessee not nearly as exciting I

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don't know, but fun. I'm excited.

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And I don't know.

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It depends on your, your Asia trip, you know, may stink.

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I don't know. It's not my Knoxville trip. I'm going

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to be dealing with some really cool people. So it

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never does. You know, let me tell you, it's.

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Like that meme, you know, where, where it's like the

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people saying where I should go to next, you know,

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I know I should explore more things. And you just

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always end up back in Tokyo or like Japan. And

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that's kind of like what it is. We're cause there's

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always more to discover. And I'm excited to see USJ

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and their Resident Evil and their new Alone experience thing.

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It's not called Alone. I'm just calling it Alone because

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of Scott. But anyway.

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I'm just calling it Alone so that I can placate

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my co-host. That's the only reason I'm doing it.

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But because Scott did it first for the record to show. Anyway, okay,

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that's enough. Still the only one in the U.S.

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Still the only one in the U.S., just saying.

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Today we're going to talk a little bit about the

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new K-pop Demon Hunter experience coming to Netflix, and then

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we're going to talk about how robots are.

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Invading China!

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They're invading China. Maybe already invaded.

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True.

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We are way too loopy for.

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Yeah, this should be an Unhinged. Because we've already done

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one show today. We already recorded one, and this is

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normally our Unhinged time. So we will do our best

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to stay focused and professional.

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Right.

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Because we're professionals. And focused.

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There's also a lot of professionals that are working on

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the new K-pop Dean Hunter experience that is coming to

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Netflix House. And it's opening soon. It's going to open

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on November 12th in Dallas and November 20th in Philadelphia.

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And there's a lot of components to this. It seems

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like it's a relatively robust experience. There's a lot of

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concept renderings that have been released about the different experiences.

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But It basically seems like it's a linear experience where

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you go through and you complete multiple activities, basically. And

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so you have some of the big elements from the show.

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It starts backstage with the Huntrix and the film's K-pop

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trio before opening night on the latest stop of their

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world tour. And of course, one of the demons crashes

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the show and you are going to join the Huntrix

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to restore the Han Moon. And the demons get a

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takedown across the unlit seal. So then you go into

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like the next scene, which is taking down the, the

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takedown scene in soul. And then you move beyond that.

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You're going to meet derpy tiger and sussy bird. And

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the tiger is a giant puppet that is being created

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by Jim Henson's creature shop, which honestly, that alone would

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be the reason for me to go just to see.

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It's going to be so, so fun, but yeah, Netflix

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is saying that the rooms will use interactive sets and

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screen 3d technology, live actors, custom animation, and play based

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challenges built for guests of all ages. And it only

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costs $ 39 for adults or 34 for children, which is

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a really good price point. So I wanted to also

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give a little bit of background. So this is then these,

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this is coming to the Netflix house locations.

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Okay.

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We have talked about Netflix house a lot since it

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was first announced. And then when it opened, the Stranger Things,

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I went to the opening in Dallas. So I got

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to interview the C, part of the C-suite for the

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Netflix experience. And the thing that impressed me was the

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Stranger Things experience was impressive. And it seems similar to

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what they're doing here, where you do have, it is

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a linear experience, but it is an experience where the

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guest plays a role. They complete things and they use

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technology relatively seamlessly, I would argue, in the Stranger Things experience.

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experience to allow for the groups to move and to

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complete challenges because it's always a difficult line to thread.

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Like if the guest does actually have a role, what

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do you do when they don't play their role or

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when they're slow to play it? And how do you

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coordinate all the other guests waiting on that? So they

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did a good job of figuring that out. And I

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assume they're going to do a good job with this

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because they've already proven themselves. And the last thing I'll

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add before I let Scott jump in here is that

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This to me, if you just look at the, I'm

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going to get in trouble for this again, but it's okay.

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Cause I've already written the article so they can come

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at me. But, uh, I think of this when it

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was first announced in Netflix house, we were talking about

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it in terms of comparing it to horror unleashed because

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they were announced around ish the same time. And they're

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similar concepts in that you they're buying a building. That's

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a purpose-built building. to do experiences that are supposed to rotate.

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So they're like black box theater, rotating experiences, using IPS,

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bringing them in and out. And I will just say

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Netflix house, you know, they're basically, this is. A year

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under a year where they're already changing the experiences and

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they're kind of moving them between houses. So they're proving

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that they're rotating this fast and building this level of, uh,

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an experience or K-pop demon hunters is also fast. faster

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than a theme park is getting it done. So it's fast.

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They're doing it very fast. And I think when you

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compare that to Horror Unleashed, who will not be changing

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one of their experiences until the end of next year,

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that means it's a two to three year time cycle

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versus the less than one year time cycle for Netflix House.

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I'm just saying.

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I'm just kind of, I'm just putting that out there

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as a comparison point.

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Anyway, I think I'm done.

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Scott, what do you think?

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No, and I want to comment on that for just

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a second. I agree with you. I think it's great

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that Netflix House is able to change out quickly or

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more quickly, and they're actively doing it more quickly. But

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I also think you have to take into consideration where

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these experiences are located. You've got the Netflix Houses in

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Dallas and in Philadelphia, and you've got the horror— I.

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Can never remember the name of it— Horror Unleashed.

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Unleashed. I always want to say Unchained, and that's the

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wrong one.

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That's the ride.

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That's the ride. That's the ride I don't like. Anyway,

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now I'm going to get in trouble. Horror Unleashed is

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in Vegas, which has a significantly more tourist, well, in

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its day, I know that tourism is down in Vegas,

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but in its day was based significantly more on a

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tourism rotation than a local rotation. I think we may

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even be able to argue that Dallas now has the

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same tourism that Vegas does. But, uh, so I think

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that in theory, it makes sense that you could keep

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things longer because you've got more people coming in and

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you're not having to deal with return visitation from the locals. However, um,

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I agree with you a hundred percent that they are

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truly taking advantage of this concept. And one of the

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things I was going to ask, and maybe Phil, if

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you know, is this replacing stranger things? I should know

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the answer to that, but I don't. But I know

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it's replacing something. Yeah, because I was going to say,

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is this an addition or is this a replacement?

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It's not an addition. I believe it's replacing... I believe

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it is replacing Stranger Things, but let me just double check.

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I know which one I would suggest replacing, and I

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haven't been in any of them, but just based on

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what I've seen. No, first of all, I think that

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you're absolutely right. I think the nimbleness to be able

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to get K-pop Demon Hunters, because I'm going to be,

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as much as I love this IP, I think this

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is really cool, and I'm way too old to be

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part of its target demo, but I think it's really fun.

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But I also think this IP is going to burn

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hot and burn fast. So getting it out there and

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getting it in front of people early is going to

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do two things. It means that they're going to be

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able to cash in on its initial success, and they're

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going to be able to extend its popularity simply by

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creating another level for you to engage and enjoy it.

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So I think that's really smart. This is.

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Scott bought me some time to fact check.

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Yes, that's why I was rambling.

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Yes.

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So in Dallas, actually, it's going to be replacing Stranger Things,

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it looks like, because they're going to be keeping K-pop

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Demon Hunters and Squid Games. And then in Philadelphia... it

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will replace the one piece. So they'll keep stranger things

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and came up to be hunters. And then it's not

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yet announced about which ones are coming to Las Vegas,

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but basically the timeline, just, just to bring it all

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back full circle, the timeline here is going to be

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that Netflix house will open in Las Vegas, the same,

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you know, the same year that horror and leech will

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be swapping their first house.

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So. Yeah.

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Allegedly.

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They said they were going to do it, right? But

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I haven't seen any details about it.

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And I don't know.

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I just wanted to also add, I keep forgetting because

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I've written so many articles, sometimes my brain just gets

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all fuzzled. But Netflix has also been experimenting with events

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that they've been doing on a regular basis. Like they

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had a special K-pop food event as well where they

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did a special themed food evening. So they've been experimenting

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with events as well that tie into the IPs and

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kind of get people hyped up for this, which is

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another smart. It's just, it's smart all across the board.

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And with that price point, that's, gosh, that's so competitive

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of a price. I mean, that's, is that half the

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price of Horror Unleashed?

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I'm sorry. Good to keep.

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Are you done? Are you done bashing? I'm done. I'm done.

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Are you done bashing? I'll believe it when I see it.

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I don't know. Uh, so, but well, the other thing

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that I think is interesting about this, this model and.

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And I think that it's, it's going to be, I

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think we're going to see more of it as the

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years go by, uh, assuming that Netflix house continues. Keep

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in mind that if this is replacing, say this is

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replacing either stranger things or one piece, that means that

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they still have one piece and stranger things somewhere in

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their warehouses. which they can then ship off to Vegas.

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And then they can eventually take these things and rotate

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them so that they can constantly have new. Now, they're

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probably all going to want to do the hottest IP first.

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I get that. But in order to maintain a robust

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level of content, they will have a lot of assets

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that they can pull from, assuming that they still have the...

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the rights, which I would think that they would purchase those,

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you know, for as long as they possibly could. Um,

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the other thing that I think is fascinating is I,

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I'm excited to meet Derpy Tiger. That's just me. Um, but, uh,

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you know, with, with the success that, that Epic Universe

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has had with the Isle of Burke and meeting Toothless, uh,

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this is, this is just, uh, this, if they had

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not done this to me, it would have been just leaving, uh,

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potential money on the table because as Philip said, I,

236
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I think this is enough reason to go just in

237
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and of itself just to meet Derpy Tiger. Um, so yeah, I,

238
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I'm excited to see this. I'm hoping that this concept

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continues to work, um, because you know, you've heard me

240
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say it before that we are having trouble. And, and

241
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of course, you know, in the, in the past few

242
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weeks we've been reporting on, on six flags and their

243
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challenges is how to run a big theme park. this

244
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ain't a big theme park. This is, this is a

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formal former anchor store in a shopping mall in many cases. And, um,

246
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this is a great opportunity to bring live entertainment. Um,

247
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this is something that honestly, I think Disney tried to

248
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do with Disney quest years ago. Um, the only problem

249
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was brick and mortar was still so popular back then,

250
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you know, you could, you, you could, you still had

251
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to pay prime prime rental rate, um, to, to be

252
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the anchor store. of a mall and now malls are going, Oh,

253
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please God, anything to bring us in, to bring guests in.

254
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So this is the, this is a great idea that

255
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was ahead of its time with Disney question is now

256
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I think finally hit its, its stride and the fact

257
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that it's being built as a modular experience, um, to

258
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take the hottest things that people have seen on Netflix and,

259
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and jump on them. I think that's, I think it's

260
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a win, win, win. It's, it's super smart. And, Um, I,

261
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I have, I have yet to experience them, but I've,

262
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everybody I have talked to who has, you know, I've got,

263
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I've worked with like, I've had business partners that have

264
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experienced it. Phillips experienced it. Um, and everybody pretty much

265
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says the same thing. Is it, is it as, is

266
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it as robust and completely detailed as say Epic universe?

267
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No.

268
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But does it give guests the experience that they're looking

269
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for when they're looking for it? Yes. And are they

270
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going to get stuck having an IP that falls out

271
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of favor? Because look at the world right now. We

272
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are looking at a situation where our news cycles are

273
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getting shorter and shorter. And the same is true with

274
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hot IPs. I think that things like Stranger Things, I think,

275
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has a little bit of an anomaly only because it

276
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has so many seasons. But I don't think it's going

277
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to be around for much longer as the the banner headline.

278
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It's a great series. It was a lot of fun.

279
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The first season was amazing. And the rest of the

280
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seasons were fine. They kept the story going and were interesting.

281
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But I think we're going to constantly be looking for...

282
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The pendulum has shifted back that we're going to constantly

283
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be looking for something new. And this is set up

284
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to do that.

285
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Right. So... Well, all that's true.

286
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It feeds back to what we talked about when it

287
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was first announced as a business model, where it's a light...

288
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asset light model i think is what we kind of

289
00:15:17.570 --> 00:15:20.009
talked about a little bit where they're going into existing

290
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buildings versus you know something like horror unleashed they had

291
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to custom build that building right and this is like

292
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going into these malls and yes it takes renovation but

293
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it's you're not building a whole giant facility from scratch

294
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entirely so you you do and then you're able to

295
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they're made they put in black boxes right so they're

296
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all it's you just pull them in put them in

297
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i mean And like you said, the details are not

298
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the same as Epic Universe or as Disney Parks or whatever.

299
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But I think something we keep coming back to, a trend,

300
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is that sometimes guests don't care. And that's hard for us,

301
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I think, to understand or to agree. But we've talked

302
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about this so much, this idea that sometimes the guests

303
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don't really care about that quality or maybe the cost doesn't.

304
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Bear out or it's not worth the....

305
00:16:08.570 --> 00:16:10.870
Stress with the creature comforts at the heat or whatever.

306
00:16:10.889 --> 00:16:13.110
I mean, there's, there's, we're beginning to kind of see

307
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a ceiling to, you know, how much people really need

308
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it to be super detailed. And I think you see

309
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that with a lot of fandoms because look at how

310
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excited people get over just taking pictures with cosplay characters.

311
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At conventions.

312
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I mean, and that's just, and I, so I think

313
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there's a lot of things working in their favor. I

314
00:16:33.860 --> 00:16:36.539
think making it to your point, you made a while

315
00:16:36.559 --> 00:16:41.830
back making it, a puppet from the Jim Henson creature

316
00:16:42.490 --> 00:16:47.779
shop is sort of reading the room right now because

317
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it's kind of like anti AI in a way, like

318
00:16:50.220 --> 00:16:52.159
it's the opposite, right? Where you're like, we're making a

319
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puppet puppets that have been around for a long, long, long,

320
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long time.

321
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We're making the actual puppet.

322
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And that's what you're going to see versus, you know,

323
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cause it could have been like a hologram, you know,

324
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or it could have been some fancy spangled thing. And like, no,

325
00:17:06.410 --> 00:17:08.609
it's a puppet. It's just a giant puppet. I think that's,

326
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fun in its counter. And the other element you kind

327
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of brought up too that we talked about originally is that,

328
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and I'll add more to it, is that Netflix, not

329
00:17:20.880 --> 00:17:24.059
just can they switch these fast, but they have access

330
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to so much more data than the parks have. They

331
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know so much about what people actually care about because

332
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they're constantly testing in every market and they know what

333
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people watch in those cities. And that is so, that's

334
00:17:44.099 --> 00:17:46.920
such an advantage that they're able to just know. I'm

335
00:17:46.960 --> 00:17:49.339
sure that's why they're building came up to you hunters

336
00:17:49.720 --> 00:17:52.319
in two, right? At the same time, because I'm sure

337
00:17:52.640 --> 00:17:55.119
they've looked at the viewership numbers and they're, and it's

338
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crazy because it's, it's allows you to track in real time,

339
00:17:59.990 --> 00:18:03.029
how engaged viewers are with your IPS. And then you

340
00:18:03.049 --> 00:18:05.990
can move it out and move one in. And it's,

341
00:18:07.789 --> 00:18:10.769
The price point also, it's hard to argue with that

342
00:18:10.809 --> 00:18:17.490
price point. Anyway, that's enough. No, I think you're absolutely right.

343
00:18:17.970 --> 00:18:21.490
And it's interesting because to just put in a shameless

344
00:18:21.569 --> 00:18:27.450
personal plug, the idea of puppets, puppets are making a

345
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huge resurgence in the industry, whether it's the whether it's

346
00:18:34.849 --> 00:18:38.289
Disney's new Little Mermaid show or relatively new Little Mermaid

347
00:18:38.309 --> 00:18:43.670
show or Isle of Burke or Derpy Tiger or whatever.

348
00:18:43.690 --> 00:18:47.450
And I have a chance at IAAPA this year at

349
00:18:47.470 --> 00:18:50.930
the IAAPA Expo in Orlando to do.

350
00:18:51.079 --> 00:18:53.640
We're doing a session called The Power of Puppets. That's right.

351
00:18:53.680 --> 00:18:54.619
I forgot about that.

352
00:18:54.680 --> 00:18:59.220
Yeah, it's myself and Jeff Conover from Disney. And we

353
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are very excited. And it just keeps hitting.

354
00:19:04.630 --> 00:19:08.680
It just keeps getting more and more important that this

355
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kind of relevance needs to be seen because puppetry, as

356
00:19:12.339 --> 00:19:17.349
Philip mentioned, is one of the oldest art forms in entertainment.

357
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It actually predates live people on stages. The fact that

358
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it has not gone away and the fact that we

359
00:19:24.670 --> 00:19:29.490
are seeing more and more and more puppetry being used

360
00:19:29.660 --> 00:19:31.420
not only in the entertainment industry but also in the

361
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advertising industry You know, look at Liberty Bibberty, which has

362
00:19:34.809 --> 00:19:37.420
just come out as this little talking Tribble, this little

363
00:19:37.460 --> 00:19:41.180
furball with eyes. That is not AI. That is not animatronic.

364
00:19:41.200 --> 00:19:45.529
That is not AI. That is a puppet. So it's

365
00:19:46.410 --> 00:19:51.359
there and we'll be exploring that at IAAPA Expo. So

366
00:19:51.380 --> 00:19:54.089
that's my shameless plug. But again, back to the story

367
00:19:54.109 --> 00:19:58.670
at hand. Yeah, super, super smart. Very excited to see it.

368
00:19:58.750 --> 00:20:00.329
This may be enough to get me to actually hop

369
00:20:00.369 --> 00:20:01.730
on a plane and go to one of these locations

370
00:20:01.789 --> 00:20:10.049
because I think this is a really fun IP. And so... Yeah,

371
00:20:10.190 --> 00:20:12.910
it's been announced. The proof is in the pudding. We'll see. Yep.

372
00:20:13.750 --> 00:20:16.670
And of course, while you were talking, I realized too,

373
00:20:16.710 --> 00:20:19.569
we have puppets at Halloween Horror Nights this year doing

374
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a puppet show in the scare zone. Like literally constantly

375
00:20:23.190 --> 00:20:26.049
all night, there's a puppet show in the scare zone

376
00:20:26.089 --> 00:20:31.269
that tells the history of the theme, which is when

377
00:20:31.549 --> 00:20:33.309
I saw it originally, I thought this was a brilliant

378
00:20:33.329 --> 00:20:38.509
way to catch everybody up on the history of the theme.

379
00:20:38.849 --> 00:20:41.630
Like this is Jack and Jack the Clown and Dr.

380
00:20:41.650 --> 00:20:43.990
Oddfellow and their story and how they react together, but

381
00:20:44.049 --> 00:20:47.079
as told with puppets in a puppet show, in a

382
00:20:47.119 --> 00:20:50.680
little puppet marionette theater that's just in the scare zone.

383
00:20:50.960 --> 00:20:52.420
And it's brilliant.

384
00:20:52.460 --> 00:20:57.240
It's a good way of conveying the history. And also

385
00:20:57.400 --> 00:21:00.400
very similar to the history of puppets, you know, what

386
00:21:00.440 --> 00:21:01.460
they were originally created for.

387
00:21:02.039 --> 00:21:02.619
And why?

388
00:21:02.640 --> 00:21:02.710
Why?

389
00:21:03.210 --> 00:21:06.670
Because everyone loves puppets. Yeah.

390
00:21:06.839 --> 00:21:07.259
It's true.

391
00:21:08.380 --> 00:21:13.380
But does everybody love robots, Scott? That's my question. Well,

392
00:21:13.400 --> 00:21:14.200
since we're talking.

393
00:21:14.039 --> 00:21:17.180
About going from one extreme to the next, let's talk

394
00:21:17.220 --> 00:21:17.700
about this.

395
00:21:18.660 --> 00:21:19.119
That's right.

396
00:21:19.200 --> 00:21:26.680
So this is interesting. So Chimelong Group has deployed over

397
00:21:26.680 --> 00:21:30.099
300 robots at their Chimelong Spaceship Park in China.

398
00:21:30.819 --> 00:21:32.680
And they're not just.

399
00:21:33.789 --> 00:21:37.369
I guess they're doing a lot more, like entertainment, education,

400
00:21:37.430 --> 00:21:39.130
visitor services, hotel operations.

401
00:21:39.170 --> 00:21:40.470
They're kind of all over the resort.

402
00:21:41.089 --> 00:21:44.990
And they're being used for live entertainment too, science education,

403
00:21:45.049 --> 00:21:49.849
guided tours, retail service stations, AI companion experiences, hotel services,

404
00:21:49.950 --> 00:21:53.730
and sports competitions. And this is part of a partnership

405
00:21:53.769 --> 00:21:56.839
with a AGI bot, or I don't know if it's

406
00:21:56.880 --> 00:21:59.579
pronounced AGI bot or AGI bot, or I don't know, whatever.

407
00:21:59.859 --> 00:22:00.799
But it's basically.

408
00:22:01.779 --> 00:22:04.180
They're doing it in tandem with this company that is

409
00:22:04.240 --> 00:22:08.839
launching these embodied AI robots. They're trying to make it

410
00:22:08.859 --> 00:22:10.640
a bigger thing, so they're doing this partnership with the

411
00:22:10.680 --> 00:22:12.819
theme park here. And like I said, they're taking on

412
00:22:12.859 --> 00:22:16.160
both entertainment and service roles rather than operating as standalone

413
00:22:16.240 --> 00:22:17.720
demonstration robots.

414
00:22:18.420 --> 00:22:24.400
So I have no idea.

415
00:22:24.529 --> 00:22:28.309
I have so many conflicting thoughts about this. They say

416
00:22:28.349 --> 00:22:33.700
that the in-hotel robots robots can welcome guests and conduct

417
00:22:33.759 --> 00:22:36.200
multi-term conversations with them and i have no idea like

418
00:22:36.289 --> 00:22:38.730
i have it part of me is like this is

419
00:22:38.789 --> 00:22:41.109
sort of what we had always wanted in the beginning

420
00:22:41.549 --> 00:22:45.849
like it's it's like that joke where um i see

421
00:22:45.869 --> 00:22:47.650
this meme all the time you know where it's like

422
00:22:49.019 --> 00:22:54.440
we didn't want ai to draw pictures for us or

423
00:22:54.480 --> 00:22:56.200
take our art away we wanted them to do the

424
00:22:56.240 --> 00:22:59.400
dishes and fold the laundry. It's like, it's that, that

425
00:22:59.460 --> 00:23:02.819
classic meme where you're like, we're, we're, we're, it's doing

426
00:23:02.839 --> 00:23:04.660
the wrong things, you know?

427
00:23:04.740 --> 00:23:07.589
And we, and this, so part of me is like, well,

428
00:23:08.029 --> 00:23:09.509
you know, how many times.

429
00:23:09.250 --> 00:23:12.309
Have we said that it's really hard to fill a

430
00:23:12.930 --> 00:23:17.180
lot of these jobs, like housekeeping and like basic reception and,

431
00:23:17.690 --> 00:23:21.230
you know, basic order entry into menus and all this.

432
00:23:21.269 --> 00:23:25.430
And that was the original reason behind digital ordering business. men,

433
00:23:25.470 --> 00:23:28.190
you know, menu where you self-order and then the apps

434
00:23:28.250 --> 00:23:31.430
and all this stuff is originally trying to get a

435
00:23:31.470 --> 00:23:34.809
lot of that just basic op stuff, you know, away

436
00:23:34.869 --> 00:23:37.150
and shifted. But, and if you think about it, well,

437
00:23:37.170 --> 00:23:40.579
there are some pretty, a lot of simple tasks. Ideally

438
00:23:40.640 --> 00:23:43.579
a robot could do, although you wouldn't build them this way.

439
00:23:43.599 --> 00:23:46.119
I've listened to a lot of talks about robots, not

440
00:23:46.160 --> 00:23:48.640
related to this, but a lot of people are saying

441
00:23:49.500 --> 00:23:54.589
if you wanted a clothes folding robot, it wouldn't look

442
00:23:54.630 --> 00:23:57.430
like a human. It would look different and it would

443
00:23:57.470 --> 00:24:01.079
fold clothes. And actually a lot of people argue what's

444
00:24:01.119 --> 00:24:03.640
holding back this type of robot is that it has

445
00:24:03.660 --> 00:24:06.900
to look like a human and to engage with human things,

446
00:24:07.279 --> 00:24:10.039
which are kind of like nonsensical. Like we only built

447
00:24:10.059 --> 00:24:12.359
the world around us because of how we're shaped, but

448
00:24:12.380 --> 00:24:14.940
you wouldn't do it this way if you were building

449
00:24:15.000 --> 00:24:15.940
it from scratch.

450
00:24:15.960 --> 00:24:17.140
Correct, correct.

451
00:24:17.859 --> 00:24:20.559
Right, so I don't know though. I mean, part of

452
00:24:20.579 --> 00:24:22.180
me is like, oh, this is interesting because.

453
00:24:23.160 --> 00:24:24.579
Like I said, there are a lot of things that

454
00:24:24.980 --> 00:24:28.160
you could, a lot of menial tasks that would be

455
00:24:28.440 --> 00:24:31.529
good to take away so the human could do more

456
00:24:32.289 --> 00:24:36.890
personal things, like personable things. But is that how it's

457
00:24:36.910 --> 00:24:38.509
going to actually go? Or are they just going to

458
00:24:38.569 --> 00:24:40.410
use this as a way to eliminate more jobs? And

459
00:24:40.910 --> 00:24:42.069
is this going to actually work?

460
00:24:42.089 --> 00:24:43.549
I don't know. I don't know.

461
00:24:44.190 --> 00:24:48.710
Well, and what I think is interesting is, so because

462
00:24:48.789 --> 00:24:57.460
it's Shyamalan, and I did a little tiny project there

463
00:24:57.619 --> 00:25:00.400
last year, and I got a chance to meet Mr. Su,

464
00:25:00.420 --> 00:25:04.349
who is the man who is the genius behind Shamlong

465
00:25:04.529 --> 00:25:06.670
and so many other parks in that part of China.

466
00:25:07.289 --> 00:25:14.750
And the man is one of the most forward-thinking people

467
00:25:14.789 --> 00:25:19.799
I've ever met, and he is also fascinated by new gimmicks.

468
00:25:20.809 --> 00:25:23.109
Just fascinated. And he wants to be the first one

469
00:25:23.150 --> 00:25:27.839
to bring them to people. So his investment in these

470
00:25:27.839 --> 00:25:32.940
300 humanoid robots actually makes total sense to me, knowing

471
00:25:33.039 --> 00:25:40.799
his personality. And so it is amazing because, you know,

472
00:25:41.380 --> 00:25:44.029
if you look at it, yes, other parks have done,

473
00:25:44.349 --> 00:25:48.210
other attractions have done some form of robot. You know,

474
00:25:48.230 --> 00:25:52.690
you've got Disney has done a lot with With Star

475
00:25:52.710 --> 00:25:56.559
Wars robots, Rise of the Resistance, that sort of thing. There's...

476
00:25:59.779 --> 00:26:00.980
What's his face from Frozen?

477
00:26:01.059 --> 00:26:01.339
Olaf.

478
00:26:01.599 --> 00:26:04.279
There's Olaf from Frozen. There's a lot that's been done

479
00:26:04.299 --> 00:26:07.460
with this. But what Shyamalan seems to be doing with these,

480
00:26:07.480 --> 00:26:09.710
because I did a little bit deeper dive, not much,

481
00:26:09.769 --> 00:26:12.369
but a little bit deeper dive. And so these robots

482
00:26:12.390 --> 00:26:14.650
are going to be used to do martial arts demonstrations,

483
00:26:15.769 --> 00:26:19.910
to do Tai Chi, perhaps leading Tai Chi classes and lessons.

484
00:26:19.950 --> 00:26:22.269
So things that you would have to have a humanoid

485
00:26:22.329 --> 00:26:24.779
form for, because it would be hard if you were

486
00:26:24.799 --> 00:26:27.940
just a box with arms to do Tai Chi. I'm

487
00:26:27.980 --> 00:26:30.940
sure you could do it. But other things that they

488
00:26:30.980 --> 00:26:36.440
said is gymnastics demonstrations. The one I love the most, though,

489
00:26:37.119 --> 00:26:39.380
on my list here is to actually play table tennis

490
00:26:39.400 --> 00:26:42.599
with visitors. So just imagine how much fun it is

491
00:26:42.660 --> 00:26:47.160
to challenge a robot to play table tennis and see

492
00:26:47.200 --> 00:26:51.210
who wins. But on a more practical side, It says,

493
00:26:51.430 --> 00:26:55.630
provide directions, give guest tours, and assist with hotel check-ins. Now,

494
00:26:55.650 --> 00:26:57.230
the fact that we can all check in on our

495
00:26:57.269 --> 00:27:00.589
phones now is one thing. The fact that if I'm

496
00:27:00.630 --> 00:27:04.710
traveling two days before, I start getting early check-in on

497
00:27:04.759 --> 00:27:07.400
your phone, and you can use a digital key, and blah, blah, blah, blah, blah.

498
00:27:08.299 --> 00:27:16.380
But now, there's that perfect blend of technology and human interaction,

499
00:27:17.500 --> 00:27:20.339
because I think that in order for people to accept-

500
00:27:21.009 --> 00:27:23.369
And this, you know, I'm starting to sound like Terminator here,

501
00:27:23.390 --> 00:27:26.680
but in order for people to accept robots, I think

502
00:27:26.700 --> 00:27:30.819
they almost have to be somewhat humanoid. I don't think

503
00:27:30.859 --> 00:27:33.859
they can replicate. I think if we work too hard

504
00:27:33.900 --> 00:27:35.420
to try to replicate human form, people are going to

505
00:27:35.440 --> 00:27:39.349
just think they're creepy. But what I've seen of these,

506
00:27:39.950 --> 00:27:43.230
they're clearly robots. You recognize them as robots. You accept

507
00:27:43.250 --> 00:27:47.190
them as robots. But they can lead a tour. I mean,

508
00:27:47.210 --> 00:27:51.789
think about it. What better way to utilize an AI,

509
00:27:52.869 --> 00:27:56.569
in essence, I won't say completely sentient, but an AI

510
00:27:56.630 --> 00:28:01.319
robot who can deal with problems in real time, has

511
00:28:01.380 --> 00:28:05.369
the ability to rebalance itself if something physical happens to it,

512
00:28:06.220 --> 00:28:10.980
is in contact with pretty much everything else in the

513
00:28:11.019 --> 00:28:14.640
park that runs on a computer, and will have access

514
00:28:14.680 --> 00:28:18.119
to all of that. You know, it is, I mean,

515
00:28:18.539 --> 00:28:21.339
it's not, It's not outside the realm of this technology,

516
00:28:21.380 --> 00:28:23.900
for example. If you are leading a tour and you

517
00:28:23.940 --> 00:28:27.039
come up to a street that you have to cross,

518
00:28:28.099 --> 00:28:31.359
the robot can turn all the lights red. Yeah. So

519
00:28:31.380 --> 00:28:34.829
that everybody has to stop while this tour goes across

520
00:28:34.869 --> 00:28:39.490
the street. And let's assume for a moment that in

521
00:28:39.509 --> 00:28:42.670
this same area, they're using autonomous vehicles to take people

522
00:28:42.730 --> 00:28:46.970
to and from different locations. The robot doesn't have to

523
00:28:47.650 --> 00:28:51.470
go in and go... and call an autonomous vehicle. It

524
00:28:51.509 --> 00:28:54.430
just happens. And it can probably learn it because it

525
00:28:54.490 --> 00:28:57.130
knows who their people are. It knows where they're staying.

526
00:28:57.509 --> 00:29:00.130
And at the end of the day, they can simply say,

527
00:29:00.150 --> 00:29:05.029
you know, Philip, your car is here. This is your car.

528
00:29:05.049 --> 00:29:07.809
It will take you to your hotel. And Scott, here

529
00:29:07.869 --> 00:29:09.769
is your car. It will take you to your hotel.

530
00:29:11.009 --> 00:29:15.690
So it's the tip of the iceberg, yes. But employing

531
00:29:15.690 --> 00:29:21.230
300 of them is a pretty... Bold launch forward, and

532
00:29:21.470 --> 00:29:25.799
we'll see how it turns out. Again, I don't want

533
00:29:26.000 --> 00:29:27.779
to say it's a bad thing yet, because I just

534
00:29:27.819 --> 00:29:32.369
don't know. But it is certainly interesting to see what

535
00:29:32.369 --> 00:29:33.730
the possibilities are.

536
00:29:33.730 --> 00:29:36.950
I think it could revolutionize the industry if it goes

537
00:29:36.950 --> 00:29:38.650
that way. like if this is you know there's just

538
00:29:38.690 --> 00:29:42.109
so many things in hospitality like you said the directions

539
00:29:42.150 --> 00:29:44.930
like how many times like i worked in hotels previously

540
00:29:44.950 --> 00:29:48.319
too and it's like it's like you know the hotel

541
00:29:48.380 --> 00:29:50.839
but the guest doesn't and people can't read maps anymore

542
00:29:50.930 --> 00:29:52.579
and it's like oh my god it's like people get

543
00:29:52.660 --> 00:29:56.079
lost constantly and there's so and then luggage moving people's

544
00:29:56.140 --> 00:29:59.160
luggage and there's there's so many logistics with when it

545
00:29:59.180 --> 00:30:02.019
comes to like you know, humans and, you know, you

546
00:30:02.059 --> 00:30:05.779
just don't have infinite number of bellmen.

547
00:30:05.799 --> 00:30:06.180
Right.

548
00:30:06.200 --> 00:30:08.849
So it's just this sort of helps where you could

549
00:30:08.910 --> 00:30:10.170
see where it would be very helpful.

550
00:30:10.750 --> 00:30:13.369
Um, yeah, but we'll see.

551
00:30:13.670 --> 00:30:13.950
We'll see.

552
00:30:13.990 --> 00:30:17.349
And I, yeah, the, the last one, I'm just gonna

553
00:30:17.369 --> 00:30:21.539
add one last point here is that it, I don't

554
00:30:21.740 --> 00:30:25.900
really think it'll see that much us adoption just because

555
00:30:25.940 --> 00:30:29.640
we have such a, different sentiment towards AI and towards

556
00:30:29.680 --> 00:30:31.559
robots and all that here. But I will say it

557
00:30:31.599 --> 00:30:34.400
makes sense. This is in China because China actually, despite

558
00:30:34.460 --> 00:30:38.970
what it's out there, or despite this whole weird narrative

559
00:30:39.009 --> 00:30:40.309
we have here in the U S you know, they

560
00:30:40.349 --> 00:30:43.430
have much more regulation on AI in China, actually like

561
00:30:43.450 --> 00:30:47.410
AI is not allowed to impersonate, uh, a human or

562
00:30:47.490 --> 00:30:51.190
to pretend to be your boyfriend or they have actually have,

563
00:30:51.309 --> 00:30:53.450
they actually do have AI regulation in China. And so

564
00:30:53.470 --> 00:30:57.660
I think because of that, the, the, most Chinese people

565
00:30:57.950 --> 00:31:01.250
look at AI and robots and this whole thing as

566
00:31:01.349 --> 00:31:04.089
favorable versus in the US, we do not. But it's

567
00:31:04.109 --> 00:31:06.349
a lot of it is because they've been highly regulated

568
00:31:06.390 --> 00:31:08.730
in terms of what their models can do there in

569
00:31:08.750 --> 00:31:09.450
the mainland.

570
00:31:10.150 --> 00:31:12.150
Yeah, and it's interesting because when it comes to AI,

571
00:31:12.170 --> 00:31:15.390
I will say that AI has already been adapted by

572
00:31:15.430 --> 00:31:19.490
all college students because in the classes that I'm teaching,

573
00:31:20.109 --> 00:31:22.809
in the classes that I'm teaching, every single new product

574
00:31:23.029 --> 00:31:27.890
that we brainstorm and improvise through incorporates AI in some

575
00:31:27.930 --> 00:31:31.410
form or another. But we're not AI. We're real. So

576
00:31:31.910 --> 00:31:34.910
that means that we have to move on because we've

577
00:31:34.930 --> 00:31:37.700
covered everything we need to cover and our time is up.

578
00:31:38.210 --> 00:31:41.519
So on behalf of Philip Hernandez with Gantem Lighting and

579
00:31:41.539 --> 00:31:44.079
Control and the Haunted Attraction Network and myself, Scott Swenson,

580
00:31:44.099 --> 00:31:47.220
with Scott Swenson Creative Development, this is Green Tag Theme

581
00:31:47.240 --> 00:31:49.099
Park in 30, and we will see all of you

582
00:31:49.420 --> 00:31:49.720
next week.

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